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MazzaBL · 25 September 2022, 12:18 AM

I just picked up a brand new GMT root beer from a reputable grey dealer, and had some concerns regarding the quality. This particular dealer does not send the warranty card with watches, which was to my surprise, but it did come with full plastics, box, booklet, and hang tags. Can anyone tell me if this gap between the bezel and casing is normal? Just doesn’t seem like Rolex quality to me.

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rambo99 · 25 September 2022, 12:29 AM

the gap is normal, but without the warranty card is unacceptable.

padi56 · 25 September 2022, 12:47 AM

That gap is normal and with the warranty card unless card was activated by a official Rolex AD you will not have any Rolex warranty, only the grey dealer warranty if they give one.

PepsiBezel · 25 September 2022, 12:59 AM

The gap is normal; a newer watch from a reputable grey without a warranty is not normal… hope the price was adjusted accordingly.

Harry-57 · 25 September 2022, 01:02 AM

As above. The gap is normal.

MazzaBL · 25 September 2022, 01:03 AM

Thanks for the responses. Apparently this grey dealer does not include manufacturer warranty cards with any new watch they sell. Wish I would have known that prior to making the purchase

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minute_man · 25 September 2022, 01:10 AM

The gap is normal. The grey dealer's practice isn't normal. Not including the warranty card and not disclosing this beforehand means nothing good, OP. I'd demand to be given the card or a full refund.

Putting up with such practices with an AD is one thing; not nice but not unheard of.
You're paying top dollar to Greys particularly to NOT have this kind of bs.

Mystro · 25 September 2022, 01:14 AM

Normal. To make you feel better you can kinda see it in this pic.

Tools · 25 September 2022, 01:16 AM

Quote:

Originally Posted by MazzaBL

Thanks for the responses. Apparently this grey dealer does not include manufacturer warranty cards with any new watch they sell. Wish I would have known that prior to making the purchase

A true Grey Market watch will not have a valid warranty, and many do not provide the Rolex warranty card, but do provide their own warranty.

Flippers and resellers/secondary market watches often have a warranty and include the card. They are not the Grey Market.

johnorpheus · 25 September 2022, 01:21 AM

Wouldn’t go grey on a rootbeer as they are not that insane a wait from an AD. If it was a Pepsi/Batman, could understand.

pjaffe · 25 September 2022, 01:54 AM

Quote:

Originally Posted by johnorpheus

Wouldn’t go grey on a rootbeer as they are not that insane a wait from an AD. If it was a Pepsi/Batman, could understand.

My AD told me they get less Rootbeers than Pepsi/Batman fwiw.

SLWoodster · 25 September 2022, 02:06 AM

waited app 20 months on a rootbeer.

Stan Cooper · 25 September 2022, 02:06 AM

Quote:

Originally Posted by pjaffe

My AD told me they get less Rootbeers than Pepsi/Batman fwiw.

That makes sense as demand for rootbeers is way less than for BLRO/BLNR.

2loaded · 25 September 2022, 02:08 AM

Gap is normal.
I trust you received a great deal moneywise on the purchase.
Enjoy the watch. This reference is special.

Dabbadon8 · 25 September 2022, 02:12 AM

Quote:

Originally Posted by Stan Cooper

That makes sense as demand for rootbeers is way less than for BLRO/BLNR.

This. ADs get more in demand models than you’d think with the exception of SS SkyDwellers. The demand just outstrips supply.

johnorpheus · 25 September 2022, 02:39 AM

Quote:

Originally Posted by SLWoodster

waited app 20 months on a rootbeer.

My AD said likely around 6 months or even less and my spend history is fine but not massive. I just decided against it and went with a SS DJ instead. Anything that could reasonably be had in under a year is worth waiting for from an AD IMO. But of course wait time is AD dependent. Certainly nowhere near what you would for an SS GMT

Yzord · 25 September 2022, 03:19 AM

Quote:

Originally Posted by MazzaBL

I just picked up a brand new GMT root beer from a reputable grey dealer, and had some concerns regarding the quality. This particular dealer does not send the warranty card with watches, which was to my surprise, but it did come with full plastics, box, booklet, and hang tags. Can anyone tell me if this gap between the bezel and casing is normal? Just doesn’t seem like Rolex quality to me.

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Just for my record. How would you like to see it then? With a dent in the bezel?

MazzaBL · 25 September 2022, 03:39 AM

Quote:

Originally Posted by Yzord

Just for my record. How would you like to see it then? With a dent in the bezel?

I’d like to not see a gap like that in a watch north of $15k….there’s definitely ways to resolve the gap without a “dent in the bezel”

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Dabbadon8 · 25 September 2022, 03:47 AM

My blro has a small gap but seems less than yours. Might be the end links of the oyster.

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Dabbadon8 · 25 September 2022, 03:48 AM

Sub has a bit more but still looks like tiny bit less than yours.

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MazzaBL · 25 September 2022, 03:49 AM

Quote:

Originally Posted by Dabbadon8

My blro has a small gap but seems less than yours. Might be the end links of the oyster.

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Yea, it’s not too bad on full stainless models. Just seems more noticeable on TT models

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Yzord · 25 September 2022, 03:58 AM

Personally i think you are too picky about it. As you can see the Oyster band has a curve and that is what creates the "gap". It is normal and just the way it is.

Stop watching your watch like that. Enjoy how it is. If you want THE perfect watch, you have to create it yourself.

joli160 · 25 September 2022, 04:14 AM

Beautiful watch, gap is normal, not having the warranty card should reflect in the purchase price

drrd · 25 September 2022, 04:42 AM

Quote:

Originally Posted by MazzaBL

brand new GMT root beer from a reputable grey dealer.

You’re at least the third person who bought the watch after the AD, and brand new Rolex comes with a warranty card.

The gap is normal. The bezel will have a slight spring to it if you press on the ceramic side.

Chester01 · 25 September 2022, 04:44 AM

Quote:

Originally Posted by MazzaBL

I just picked up a brand new GMT root beer from a reputable grey dealer, and had some concerns regarding the quality. This particular dealer does not send the warranty card with watches, which was to my surprise, but it did come with full plastics, box, booklet, and hang tags. Can anyone tell me if this gap between the bezel and casing is normal? Just doesn’t seem like Rolex quality to me.

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What do you think would happen if there was not a gap and the metal of the bezel butted up against the metal of the bracelet? It’s not just for show you know.

Laostuh · 25 September 2022, 04:48 AM

Quote:

Originally Posted by MazzaBL

Thanks for the responses. Apparently this grey dealer does not include manufacturer warranty cards with any new watch they sell. Wish I would have known that prior to making the purchase

Sent from my iPhone using Tapatalk

Just checked my Daytona and there is a gap just like yours. But I have to ask, how do you make a big purchase without knowing the scope of delivery?

Coronette · 25 September 2022, 05:07 AM

Mine pretty much looks the same

Gab27 · 25 September 2022, 05:21 AM

Them not including the warranty card but including everything else, at least to me, is a red flag. If I was buying a watch that was being marketed as 'new', I would absolutely want that card. Them withholding it would make me wonder if I was buying a watch that was manufactured quite some time ago.

Euge · 25 September 2022, 05:26 AM

Gray Dealer……..it’s a risk one takes!!!

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Harry-57 · 25 September 2022, 06:07 AM

My AD gets a lot less TT CHNRs than SS BLROs or BLNRs. However, the CHNR is "easier" to get from the AD. It comes down to the length of the queue and if you can get on it.

25 September 2022, 12:18 AM	#1
MazzaBL "TRF" Member Join Date: Feb 2020 Location: South Florida Posts: 58	GMT quality issue I just picked up a brand new GMT root beer from a reputable grey dealer, and had some concerns regarding the quality. This particular dealer does not send the warranty card with watches, which was to my surprise, but it did come with full plastics, box, booklet, and hang tags. Can anyone tell me if this gap between the bezel and casing is normal? Just doesn’t seem like Rolex quality to me. Sent from my iPhone using Tapatalk

25 September 2022, 12:47 AM	#3
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 52,266	That gap is normal and with the warranty card unless card was activated by a official Rolex AD you will not have any Rolex warranty, only the grey dealer warranty if they give one. __________________ ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder

25 September 2022, 01:10 AM	#7
minute_man 2024 Pledge Member Join Date: Aug 2015 Real Name: Basil Location: Athens, GR Watch: BoctokKomandirskie Posts: 2,874	The gap is normal. The grey dealer's practice isn't normal. Not including the warranty card and not disclosing this beforehand means nothing good, OP. I'd demand to be given the card or a full refund. Putting up with such practices with an AD is one thing; not nice but not unheard of. You're paying top dollar to Greys particularly to NOT have this kind of bs. __________________ 2FA Enabled

25 September 2022, 01:14 AM	#8
Mystro 2024 Pledge Member Join Date: Dec 2009 Real Name: The Mystro ;) Location: Central Pa. Posts: 14,711	Normal. To make you feel better you can kinda see it in this pic. __________________

25 September 2022, 01:21 AM	#10
johnorpheus "TRF" Member Join Date: Feb 2020 Location: Washington D.C. Watch: all of them Posts: 1,259	Wouldn’t go grey on a rootbeer as they are not that insane a wait from an AD. If it was a Pepsi/Batman, could understand. __________________ Rolex Sub 116613LB; Rolex DJ azzurro blue; Omega Worldtimer; Omega Plant Ocean 42 black; Breitling Superocean Heritage blue/rose gold; Tudor Black Bay ETA blue

25 September 2022, 12:29 AM	#2
rambo99 Banned Join Date: Aug 2018 Location: Tokyo Watch: SD43,PAM1616,Hulk Posts: 3,567	the gap is normal, but without the warranty card is unacceptable.

25 September 2022, 12:59 AM	#4
PepsiBezel 2024 Pledge Member Join Date: Jul 2017 Location: USA Watch: Neo-Vintage Posts: 1,154	The gap is normal; a newer watch from a reputable grey without a warranty is not normal… hope the price was adjusted accordingly.

25 September 2022, 01:02 AM	#5
Harry-57 2024 Pledge Member Join Date: Apr 2018 Real Name: Harry Location: England Posts: 9,678	As above. The gap is normal.

25 September 2022, 01:03 AM	#6
MazzaBL "TRF" Member Join Date: Feb 2020 Location: South Florida Posts: 58	Thanks for the responses. Apparently this grey dealer does not include manufacturer warranty cards with any new watch they sell. Wish I would have known that prior to making the purchase Sent from my iPhone using Tapatalk

25 September 2022, 02:06 AM	#12
SLWoodster "TRF" Member Join Date: Apr 2019 Location: California Watch: GMT BLNR Posts: 1,257	waited app 20 months on a rootbeer.

25 September 2022, 02:08 AM	#14
2loaded "TRF" Member Join Date: Jun 2016 Location: USA Watch: es watches Posts: 1,952	Gap is normal. I trust you received a great deal moneywise on the purchase. Enjoy the watch. This reference is special.

25 September 2022, 03:47 AM	#19
Dabbadon8 "TRF" Member Join Date: Mar 2018 Location: Miami USA Posts: 339	My blro has a small gap but seems less than yours. Might be the end links of the oyster. Sent from my iPhone using Tapatalk __________________ 2018 IWC SS Portofino Ref. IWC356501 1990s IWC Platinum Romain Ref. 3209 2018 Rolex Datejust Ref. 126200 2020 Submariner Date Ref. 126610LN 2021 GMT Master-II Ref. 126710BLRO-0001

25 September 2022, 03:48 AM	#20
Dabbadon8 "TRF" Member Join Date: Mar 2018 Location: Miami USA Posts: 339	GMT quality issue Sub has a bit more but still looks like tiny bit less than yours. Sent from my iPhone using Tapatalk __________________ 2018 IWC SS Portofino Ref. IWC356501 1990s IWC Platinum Romain Ref. 3209 2018 Rolex Datejust Ref. 126200 2020 Submariner Date Ref. 126610LN 2021 GMT Master-II Ref. 126710BLRO-0001

25 September 2022, 03:58 AM	#22
Yzord "TRF" Member Join Date: Jun 2017 Real Name: Alyx Location: Universe Watch: The Gibeon watch Posts: 892	Personally i think you are too picky about it. As you can see the Oyster band has a curve and that is what creates the "gap". It is normal and just the way it is. Stop watching your watch like that. Enjoy how it is. If you want THE perfect watch, you have to create it yourself. __________________ 2022 126720VTNR Sprite - 2020 126719BLRO Meteorite dial - 2018 126333 DJ41 Wimbledon Dial - 2017 114060 SubC No Date - 2017 116613LN SubC Date Two Tone - 2017 116508 Daytona 18K YG Green Dial

25 September 2022, 04:14 AM	#23
joli160 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,355	Beautiful watch, gap is normal, not having the warranty card should reflect in the purchase price __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

25 September 2022, 05:21 AM	#28
Gab27 "TRF" Member Join Date: Feb 2021 Location: MD/NC Watch: 114060 Posts: 2,591	Them not including the warranty card but including everything else, at least to me, is a red flag. If I was buying a watch that was being marketed as 'new', I would absolutely want that card. Them withholding it would make me wonder if I was buying a watch that was manufactured quite some time ago.

25 September 2022, 05:26 AM	#29
Euge "TRF" Member Join Date: Dec 2011 Real Name: Eugenio Location: México Watch: All Watches Posts: 2,965	Gray Dealer……..it’s a risk one takes!!! Sent from my iPhone using Tapatalk

25 September 2022, 06:07 AM	#30
Harry-57 2024 Pledge Member Join Date: Apr 2018 Real Name: Harry Location: England Posts: 9,678	My AD gets a lot less TT CHNRs than SS BLROs or BLNRs. However, the CHNR is "easier" to get from the AD. It comes down to the length of the queue and if you can get on it.

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