Shreve in San Francisco/ Palo Alto lost Patek status

[dauster]

I just heard about this today and they are already off the Patek website. does anyone know what happened ?

[mnl]

oh interesting, i just had a call with them two days ago and they didn’t mention anything so it must be very recent

[RoscoPico]

great, making it even harder for us to get one at msrp, not that I have a chance in hell.
I was at Kern's recently and was told again there simply are no lists, for anything lol

[Qngo516]

My guess is Tiffany’s will be exclusive AD for Patek.


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[llngoc]

Hmmm. But Tiffany cannot even take out a link on a Nautilius without sending it to NY. ��

[hlash99]

Originally Posted by RoscoPico

great, making it even harder for us to get one at msrp, not that I have a chance in hell.
I was at Kern's recently and was told again there simply are no lists, for anything lol

Yep. First come first serve at Kern.
too bad about Shreve, maybe they’ll replace the Patek area with more empty Rolex display cases


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[pav333hp]

Wow… this is a big deal. Very sad also :(

[m3tek44]

good to know. I suppose we'll all have to shop @ Kern's (burlingame)

[dauster]

Well there is still CH premier and the one in the Monterrey area


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[Jmaster]

Originally Posted by hlash99

Yep. First come first serve at Kern.
too bad about Shreve, maybe they’ll replace the Patek area with more empty Rolex display cases


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The Palo Alto Shreveport store had almost no Patek inventory anyway so there’s no lost there…

Do you know if you can order a non-hyped Patek at Kern then? I have visit them before and looks like they have reasonably good inventory.

[RoscoPico]

Originally Posted by hlash99

Yep. First come first serve at Kern.
too bad about Shreve, maybe they’ll replace the Patek area with more empty Rolex display cases


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wait I was under the impression that the list was waaaaay too far out, not that there is no list.

Originally Posted by m3tek44

good to know. I suppose we'll all have to shop @ Kern's (burlingame)

[pav333hp]

In all honesty I find this a bit weird and would love to know the reasons for this. Shreve was the second US jeweler in 1887 to sell Patek, after Tiffany, so the two companies have a 100+ year relationship.

[Ubiquitous1984]

One of my biggest watch-collecting fears (other than running out of cash!) is my AD being de-listed by Patek. The relationship that I have worked hard to build would be gone, and it would be almost impossible to re-build elsewhere.

I feel very sorry for the collectors who are affected by these de-listings.

[Oryx]

I was in the SF store a few weeks ago and they had zero Patek's for sale

[Qngo516]

Originally Posted by pav333hp

In all honesty I find this a bit weird and would love to know the reasons for this. Shreve was the second US jeweler in 1887 to sell Patek, after Tiffany, so the two companies have a 100+ year relationship.

Tiffany’s are friendlier in service, I’d group Tiffanys with Apple, in the “educate and share info” sale pitch. As in, the jewelry nerds at Tiff will give you a crash course in wedding ring in detail with joy and passion. Impressed the hell out of me. Went to A few Tiffs globally, they all trained similarly, low pressure sales.

Sheves are much too aggressive for me. Guessing their approach don’t align with Patek.

Either places, i walked out with a melted Amex, one taught me never to go back.

[mnl]

Originally Posted by Qngo516

Tiffany’s are friendlier in service, I’d group Tiffanys with Apple, in the “educate and share info” sale pitch.

Sheves are much too aggressive for me. Guessing their approach don’t align with Patek.


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interesting that’s the exact opposite from my experience, always had great interactions at shreve but in tiffany they just shrugged me off entirely didn’t really even talk to me haha

[Qngo516]

Originally Posted by mnl

interesting that’s the exact opposite from my experience, always had great interactions at shreve but in tiffany they just shrugged me off entirely didn’t really even talk to me haha

Did you start convo with “let me buy the Tiff blue Patek”?

Tiff is married to Patek, It seems safer to start relationship with Tiff than with AD elsewhere, to avoid getting rug-pulled.

[llngoc]

Originally Posted by Qngo516

Did you start convo with “let me buy the Tiff blue Patek”?

Tiff is married to Patek, It seems safer to start relationship with Tiff than with AD elsewhere, to avoid getting rug-pulled.

My experience at SF Tiffany:

- talked to the Patek expert there and asked for a non-demand ladies watch. He went to the back to look for the watch and disappeared for a while. Meanwhile, I saw the exact watch in the case and pointed it out to him when he came back empty handed
- asked for availability of a 7118 and mind you that 7118 was not in high demand at the time. Told by store manager that they can allocate a Patek for me if I am a good customer. Asked about how can I be a good customer and was told most of their good customer have a spend history of $500000
- went in to the service department and tried to get one link on the 5711a taken out. The lady there said they cannot do it there and will need to take the watch and send to New York for sizing and it will take a couple of weeks

I was wearing an okay Patek every time I was there and never asked for some crazy hot model. And this was all before the recent craze. I cannot imagine how much you need to spend to get anything now. The staff was nice as any salesperson can be but do not strike me as someone who can educate me on Patek since the expert cannot remember the reference number properly.

BTW, I also went to Shreve for the 7118, they happened to have one in stock and the store director showed it to us and actually was willing to sell it to us if the only customer on the waitlist changed her mind. Of course it did not happen but at least he called back a few days later to let us know. He then agreed to put us down for the next incoming but after that, the craze kicked in and we never heard back from them anymore. This was almost two years ago. At least Shreve was able to size the Nautilius for me.

[Fxyik]

I thought the people at Shreve were great. My SA there has great knowledge of the watches and treats me really well.

Never been at Tiffany to buy anything significant and would never think of getting a watch there.

I’m very sad about Shreve, not only for me personally as I was really close to get my grail watch, but also for the hood people who work there.

Maybe it’s time to switch brands? I of course don’t know what happened between Patek and Shreve, but cutting off customers this way is not acceptable in my book.


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[GK12345EMAIL]

I went into Shreve about 6 months ago to ask about a 5119R

Totally disinterested. I had to call back 3-4 times to finally speak to a Patek specialist

Tiffany was even worse

[mnl]

Originally Posted by Qngo516

Did you start convo with “let me buy the Tiff blue Patek”?

Tiff is married to Patek, It seems safer to start relationship with Tiff than with AD elsewhere, to avoid getting rug-pulled.

no not at all, this was like 4 years ago. i walked in and tried looking at what inventory they had and maybe try to get on the list for a 5164 but they didn’t seem too interested in even talking to me

[Humble michael]

Finally after years , I was able to buy a 5711R and a 5990 from my AD which I was very thankful for. Then PP pulled the rug out from under them and ALL their loyal customers. PP apparently could care less . Very sad. Now I have tried for over 2 years to get on any Ad’s list with Patek but not a chance and I own 8 Pateks. Love the timepiece but very disappointed in the company. Sad indeed ! Humble Michael in San Antonio Tx

[hlash99]

Originally Posted by Fxyik

I thought the people at Shreve were great. My SA there has great knowledge of the watches and treats me really well.

Never been at Tiffany to buy anything significant and would never think of getting a watch there.

I’m very sad about Shreve, not only for me personally as I was really close to get my grail watch, but also for the hood people who work there.

Maybe it’s time to switch brands? I of course don’t know what happened between Patek and Shreve, but cutting off customers this way is not acceptable in my book.


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Similar experience, the treatment at Shreve has been top notch. Btw, Patek is still advertised on the Shreve website but maybe it hasn’t been updated?


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[dauster]

Originally Posted by Humble michael

Finally after years , I was able to buy a 5711R and a 5990 from my AD which I was very thankful for. Then PP pulled the rug out from under them and ALL their loyal customers. PP apparently could care less . Very sad. Now I have tried for over 2 years to get on any Ad’s list with Patek but not a chance and I own 8 Pateks. Love the timepiece but very disappointed in the company. Sad indeed ! Humble Michael in San Antonio Tx

Have you tried working with one of the salons in Europe ? Would be curious if people here / really anyone on here has done this successfully?Especially heard good things about the Salon in London. Seems to be the only way I guess. Seems like you have a great collection at least …


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[watchucallit]

Most ADs are loosing their "Patek" status based on the fact they are going more and more to Boutique sales. CH in San Jose had one or two female watches last time I was there. I do not think they will be getting more stock (although I am not sure about that). I was told there is going to be a Patek boutique in Palo Alto on El Camino not too far from the Shreve at the Stanford Mall at some point in the not too distant future.

[dauster]

Originally Posted by hlash99

Similar experience, the treatment at Shreve has been top notch. Btw, Patek is still advertised on the Shreve website but maybe it hasn’t been updated?


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Another AD confirmed that they lost it and my friend also texted another SA at Shreve and confirmed it as well. They definitely lost it. I don’t think their SA would claim it if wasn’t true.


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[ts3]

Originally Posted by GK12345EMAIL

I went into Shreve about 6 months ago to ask about a 5119R

Totally disinterested. I had to call back 3-4 times to finally speak to a Patek specialist

Tiffany was even worse

May be because 5119R has been out of production for 5+ years...

[GK12345EMAIL]

Originally Posted by ts3

May be because 5119R has been out of production for 5+ years...

Sorry 6119R. Not that big of a deal.

[ts3]

Originally Posted by dauster

Have you tried working with one of the salons in Europe ? Would be curious if people here / really anyone on here has done this successfully?Especially heard good things about the Salon in London. Seems to be the only way I guess. Seems like you have a great collection at least …


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Geneva has their hands full catering to the ultra rich flying in from across the globe on their jets and with serving their local customers just like any AD. They volunteered this piece of info when I was visiting in 2019 to try on a few pieces ahead of seeing my AD again. I'd be surprised if London was much different.

For most of us the better bet is to try smaller ADs closer to home and ideally away from the most affluent areas on the planet.

[PBJ1925]

Surprised they lost their status. They are one of the oldest ADs to carry Patek in the world, and I'm certain had no issues moving units in an area like the Bay.