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JBoone · 11 June 2021, 01:23 AM

Agree with Wayne. Any and all can have issues.

My DJ 41 stated losing time after two years in what I found out is an issue with some watches with the 32xx movements.

I had purchased this grey at a discount - paid 6,500 (this was a thing a few years ago) so opted to bite the bullet and have it serviced locally by a Rolex certified watchmaker at an AD as opposed to sending back to grey and hoping it would be correctly serviced.
After servicing I was back to about what I would have paid for new at AD with tax so while disappointed, came out about the same as having repaired free under warranty.

tvandevelde · 11 June 2021, 04:12 AM

I've had good and bad luck with the Swatch service center in N.J. Same with a local watchmaker. Depends on the issue. This should be an easy fix.

trippinjimmy · 14 June 2021, 10:49 PM

Got my watch back about two months ago, and the problem is back

Not as bad as last time...yet.

Sent from my iPhone using Tapatalk

JoseR · 14 June 2021, 11:46 PM

Quote:

Originally Posted by trippinjimmy

Got my watch back about two months ago, and the problem is back

Not as bad as last time...yet.

Sent from my iPhone using Tapatalk

That's disappointing. You would expect that after coming back from service the problem would have been resolve. Not good for the Omega AT if this problem is not resolved for good. Especially on a gold piece..

Easy E · 15 June 2021, 02:13 AM

Quote:

Originally Posted by trippinjimmy

Got my watch back about two months ago, and the problem is back

Not as bad as last time...yet.

Sent from my iPhone using Tapatalk

Well that sucks. Did you receive any indication on what the actual service was when you sent it in previously?

trippinjimmy · 15 June 2021, 04:13 AM

Quote:

Originally Posted by Easy E

Well that sucks. Did you receive any indication on what the actual service was when you sent it in previously?

No probably bc I sent in through my ad. They sent it and told me to pick up when it was back .

I think it happens when I use the jumping hour hands. Now debating on keeping or selling.

Sent from my iPhone using Tapatalk

DJ2020 · 15 June 2021, 06:28 AM

was there any problems like that with the 8500 movement? I don't know 100% but was told the 8900 is a Metas 8500. Curious.

I only had one watch with the 8500 a 42 PO. Never had a issue, But rarely set the time. And the 8900 in my 41 AT I never had an issue, But again, rarely set the time.

But sounds like it's jumping a tooth or the lever that advances the hour hand. I would of thought they would of fixed that long ago.

Jimmy, does the hour hand stay in the same error when moving the hour hand backwards or forwards?

Easy E · 7 July 2021, 10:24 AM

Quote:

Originally Posted by Easy E

Progress update, just to document the process:
Shipped from me - 5/24
Logged into Swatch CIS System - 6/3
Diagnosis Completed - 6/8
Parts Ordered - 6/9
Estimated Completion - 7/15

More to follow.

Back on the wrist today. Technically, FedEx attempted delivery on Friday 7/2, but Mrs Easy decided to not answer the door, so Team Swatch is given credit for a 7/2 return as far as I’m concerned. Pretty much spot on 6 week turn around.

Only statement of work is a part replaced and partial service.

1William · 7 July 2021, 08:53 PM

Glad you have it back.

15 June 2021, 06:28 AM	#37
DJ2020 "TRF" Member Join Date: Nov 2020 Real Name: Wayne Location: NC Watch: 226570 Posts: 3,478	was there any problems like that with the 8500 movement? I don't know 100% but was told the 8900 is a Metas 8500. Curious. I only had one watch with the 8500 a 42 PO. Never had a issue, But rarely set the time. And the 8900 in my 41 AT I never had an issue, But again, rarely set the time. But sounds like it's jumping a tooth or the lever that advances the hour hand. I would of thought they would of fixed that long ago. Jimmy, does the hour hand stay in the same error when moving the hour hand backwards or forwards? __________________ In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club

11 June 2021, 01:23 AM	#31
JBoone "TRF" Member Join Date: Oct 2017 Location: NC Posts: 404	Agree with Wayne. Any and all can have issues. My DJ 41 stated losing time after two years in what I found out is an issue with some watches with the 32xx movements. I had purchased this grey at a discount - paid 6,500 (this was a thing a few years ago) so opted to bite the bullet and have it serviced locally by a Rolex certified watchmaker at an AD as opposed to sending back to grey and hoping it would be correctly serviced. After servicing I was back to about what I would have paid for new at AD with tax so while disappointed, came out about the same as having repaired free under warranty.

11 June 2021, 04:12 AM	#32
tvandevelde "TRF" Member Join Date: Jan 2016 Real Name: Tim Location: USA Watch: Too many Posts: 220	I've had good and bad luck with the Swatch service center in N.J. Same with a local watchmaker. Depends on the issue. This should be an easy fix.

14 June 2021, 10:49 PM	#33
trippinjimmy "TRF" Member Join Date: May 2019 Location: The Good Life Posts: 3,086	Got my watch back about two months ago, and the problem is back Not as bad as last time...yet. Sent from my iPhone using Tapatalk

7 July 2021, 08:53 PM	#39
1William 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 44,758	Glad you have it back.

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