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23 May 2018, 11:42 PM | #1 |
"TRF" Member
Join Date: May 2018
Location: AZ
Posts: 3
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Servicing questions
Hello all! Long time lurker here. I’m proud to say I have recently picked up my very first AP, a ROO diver. Absolutely love it and has occupied my wrist ever since I got it. I picked it up used with service papers dated 2013. I’m unfamiliar with APs service guidelines, it seems people say every 3 years for service, is that accurate? Obviously my watch’s last service has been 5 years ago, despite it keeping good time, I’ve been looking into sending it in for a service and polish. The AP website didn’t seem to give me much info on how to do so. I am about 200 miles from an AP dealer so I can’t drop it off at an AD, do I simply call the Clearwater service center and make arrangements to ship the watch? What is the average turn around time for a service? Thanks for the info.
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24 May 2018, 05:45 AM | #2 |
Banned
Join Date: Mar 2014
Location: UK
Posts: 3,990
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If it’s keeping time well (as in less than +10 s/d) then it’s fine for a while yet.
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24 May 2018, 07:29 AM | #3 |
"TRF" Member
Join Date: Apr 2016
Real Name: Andrew
Location: USA
Posts: 542
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Call Clearwater and they’ll send you a kit.
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24 May 2018, 01:36 PM | #4 |
"TRF" Member
Join Date: May 2018
Location: AZ
Posts: 3
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Thanks guys. I’ll call Clearwater tomorrow!
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26 May 2018, 05:21 AM | #5 |
"TRF" Member
Join Date: May 2018
Location: AZ
Posts: 3
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Called Clearwater, they said to take a picture of the front and back of the watch and to email to them and they will respond with how to send the watch in.
Is this standard procedure for them? My watch is out of warranty of that makes any difference. Thanks! |
26 May 2018, 06:30 AM | #6 |
"TRF" Member
Join Date: Dec 2017
Location: In denial
Watch: It's complicated
Posts: 1,610
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Sounds fine -- also likely prevents them from getting a bogus watch
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