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Old 22 August 2009, 12:01 PM   #1
ot180
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Longest Friday EVER

So I purchased my first Rolex at Mayors in Atlanta (they treat their clients like royalty). I'm having it shipped for reasons we all know. I'm sure many of you can sympathize how tough that 24 hours can be. I want to say thank you to all of you. This is the most helpful and classiest group I have come across on the web and am proud to member. Pictures will be loaded tomorrow. BTW, I went to get a silver face,jubilee bracelet, fluted bezel datejust...I left with a black face sub. Fell in love the first time it was on my wrist. I never understood what people meant by it will smile back at you, until now.

Thanks again everyone.

A note about Mayors: I'm 26 and walked in with jeans and a polo. I was immediately greeted very warmly. She listed to who I was and what I wanted. She said she would be happy to sell me a datejust but strongly suggested I try on a sub. While she was helping me, another lady brought me a cold drink. They were all incredibly helpful and made me a customer for life. This particular Mayors was in Lennox mall in Buckhead.
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Old 22 August 2009, 12:04 PM   #2
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Its good to here about your great experience.I have never had a bad 1 but many people complain on the forums.I was in my teens when I bought my 1st Rolex and will never forget it.Enjoy the new watch.
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Old 22 August 2009, 12:15 PM   #3
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I had a great experience with Mayors. I went there wearing T-shirt and shorts. I never brought anything from them. But they had nice selections and people that work there.

They offered me drinks also. water or wine!

But am going to buy my 2nd Rolex there soon for sure.

Post the pics of your new watch!
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Old 22 August 2009, 12:41 PM   #4
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I love hearing good AD stories. Congrats on your first. You'll never forget it.
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Old 22 August 2009, 12:53 PM   #5
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I got several from Mayors in Mall of GA, great folks too!
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Old 22 August 2009, 01:22 PM   #6
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Congrats! You can't go wrong with a Sub!
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Old 22 August 2009, 01:53 PM   #7
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Hummm times are tough they need a sale...you could have said..i dont need the drink i need a discount... Anyway Congrats on your new watch...lets see those baby of yours!!!
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Old 23 August 2009, 06:21 AM   #8
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So my sub never arrived. I called fedex and they said the address was bad. Someone at Mayors put their corporate office street address with my city. Now Fedex has the package stuck in GA with nowhere to go. They are closed now so I cant pick it up until Monday. Not a good start.....
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Old 23 August 2009, 06:50 AM   #9
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Congrats on the Sub, bummer on the shipping mix up.
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Old 23 August 2009, 07:18 AM   #10
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Congrats! The time will pass...slowly.
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Old 23 August 2009, 09:32 AM   #11
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congratulations
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Old 23 August 2009, 09:41 AM   #12
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Once you receive your new Rolex you will not only enjoy your new watch but one day will laugh at the mixup!!!
The time will pass.....
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Old 23 August 2009, 04:18 PM   #13
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congratulations and it's a great classic to have now.
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Old 23 August 2009, 07:20 PM   #14
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wow..congrats on that classic
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Old 23 August 2009, 10:58 PM   #15
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congrats.. a timeless classic!
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Old 23 August 2009, 11:08 PM   #16
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Quote:
Originally Posted by ot180 View Post
So I purchased my first Rolex at Mayors in Atlanta (they treat their clients like royalty). I'm having it shipped for reasons we all know. I'm sure many of you can sympathize how tough that 24 hours can be. I want to say thank you to all of you. This is the most helpful and classiest group I have come across on the web and am proud to member. Pictures will be loaded tomorrow. BTW, I went to get a silver face,jubilee bracelet, fluted bezel datejust...I left with a black face sub. Fell in love the first time it was on my wrist. I never understood what people meant by it will smile back at you, until now.

Thanks again everyone.

A note about Mayors: I'm 26 and walked in with jeans and a polo. I was immediately greeted very warmly. She listed to who I was and what I wanted. She said she would be happy to sell me a datejust but strongly suggested I try on a sub. While she was helping me, another lady brought me a cold drink. They were all incredibly helpful and made me a customer for life. This particular Mayors was in Lennox mall in Buckhead.
I just bought a second home about a 1\2 mile from Lenox mall and went shopping there last weekend. I need an appraiser for insurance on my watch and I went in to see if they could give me a number. Mind you, they had nothing to gain from this other than hoping I'd one day purchase from them for their kindness, but the manager came out himself and got me the number to the guy they use. They were a real class act, and I wouldn't hasitate to do business with them.

BTW, did you get a discount?
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Old 23 August 2009, 11:10 PM   #17
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Originally Posted by ot180 View Post
So my sub never arrived. I called fedex and they said the address was bad. Someone at Mayors put their corporate office street address with my city. Now Fedex has the package stuck in GA with nowhere to go. They are closed now so I cant pick it up until Monday. Not a good start.....
I'm sure they have another one in stock. I'd call the manager and ask them to eat the sales tax and you'd like to come pick up your watch. Not saying it would happen, but I bet they'd at least meet you halfway.
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Old 23 August 2009, 11:25 PM   #18
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Quote:
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So my sub never arrived. I called fedex and they said the address was bad. Someone at Mayors put their corporate office street address with my city. Now Fedex has the package stuck in GA with nowhere to go. They are closed now so I cant pick it up until Monday. Not a good start.....
Typical of my experiences with Mayors.

Plus I would rather have a nice discount rather than a glass of wine. With the money I saved buying gray market rather than Mayors, my wife and I have enjoyed bottles, not glasses, of wine.

Fr. John†
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Old 24 August 2009, 12:02 AM   #19
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congrats
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Old 24 August 2009, 12:16 AM   #20
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I just bought a second home about a 1\2 mile from Lenox mall and went shopping there last weekend. I need an appraiser for insurance on my watch and I went in to see if they could give me a number. Mind you, they had nothing to gain from this other than hoping I'd one day purchase from them for their kindness, but the manager came out himself and got me the number to the guy they use. They were a real class act, and I wouldn't hasitate to do business with them.

BTW, did you get a discount?
I don't want to call out my AD, but let's say we all agree it's necessary, in this market, to get a discount on any model.

I spoke with the manager who called Fedex to work out the details. It will be delivered Monday. The manager will not be in Monday so he gave me his personal number in case the sub doesn't make it for any reason. I feel good saying he's doing what is within his power. The wait is still torture.
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Old 24 August 2009, 12:21 AM   #21
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I don't want to call out my AD, but let's say we all agree it's necessary, in this market, to get a discount on any model.

I spoke with the manager who called Fedex to work out the details. It will be delivered Monday. The manager will not be in Monday so he gave me his personal number in case the sub doesn't make it for any reason. I feel good saying he's doing what is within his power. The wait is still torture.
Damn it's gonna be a long weekend. Had to wait all we for my last snag. But all will be forgotten once you have that classic on your wrist.
Congrats and enjoy,
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Old 24 August 2009, 12:25 AM   #22
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One more long night and day. To bad you could not make arrangements to pick it up at your local FedEx facility. That way, you would not have to wait all day for the delivery. But, you have lived without it this long.... I understand your excitement and furtrsation with the situation.

As far as Mayors goes, well, they do usually treat people nicely. But, in mine, better be prepared to pay full fare. I love to go there and look but, as someone else stated, I'd rather buy gray market and save money.
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Old 24 August 2009, 03:06 AM   #23
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I don't want to call out my AD, but let's say we all agree it's necessary, in this market, to get a discount on any model.
Yeah, that's all I was wondering. I've heard some people say Mayor's played ball, and other's say they wouldn't discount a dime. I just wanted to know so that if I went in to make a purchase at that particular store they'd be reasonable.
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Old 24 August 2009, 03:20 AM   #24
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I would say they are reasonable. I would also say that they are "less reasonable" with ss sport models than some of the others. In the future, I would possibly buy from a gray dealer or a fellow member here, but think a solid AD is a smart choice for the first . After all...we never forget our first.
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Old 25 August 2009, 04:16 AM   #25
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So I received the sub today. It was sized incorrectly, which is odd because I had two links removed when I purchased and they sent it to me with 3 links removed. This can be fixed, but what is really bad is there are 10 small scratches around the clasp now. I understand one or two, but 10! This has been really disappointing.
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Old 25 August 2009, 04:30 AM   #26
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Old 25 August 2009, 04:40 AM   #27
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So I received the sub today. It was sized incorrectly, which is odd because I had two links removed when I purchased and they sent it to me with 3 links removed. This can be fixed, but what is really bad is there are 10 small scratches around the clasp now. I understand one or two, but 10! This has been really disappointing.
Better to underpromise and overdeliver?

Sorry to hear about the comedy of errors ot180 - hope it gets resolved accordingly.

Seems like there have been snafus for all channels of Rolex acquisition forTRF posters (grey dealer warranties not being honored, ADs being stuck up, ADs being nice, but not delivering goods as promised).

The message for the neurotic types out there is to go to an AD that treats customers like humans (Mayors sounds pretty good), get a reasonable discount, and go home with the watch happy (i.e. forget about saving the tax). Otherwise, you could be penny wise but pound foolish.
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Old 25 August 2009, 05:09 AM   #28
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So I received the sub today. It was sized incorrectly, which is odd because I had two links removed when I purchased and they sent it to me with 3 links removed. This can be fixed, but what is really bad is there are 10 small scratches around the clasp now. I understand one or two, but 10! This has been really disappointing.
This is my big quandary at the moment. I have a new bracelet on order from Bexley, and I am not sure whether to get the AD to fit and adjust it, or do it myself. I don't mind scratches and scuffs if I have done them, but would not be impressed if the AD was responsible. Thoughts anyone.

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Old 25 August 2009, 05:52 AM   #29
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I got several from Mayors in Mall of GA, great folks too!

My neighbor is the Managing director there (K.R.)-they were #1 in the nation in sales recently.... They are all nice, but pricey...

On other hand I had bad experience at Lenox long time ago... But since Daniela si managing that store things got better...
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Old 25 August 2009, 06:04 AM   #30
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About Mayors....

Quote:
Originally Posted by Chozn1 View Post
Yeah, that's all I was wondering. I've heard some people say Mayor's played ball, and other's say they wouldn't discount a dime. I just wanted to know so that if I went in to make a purchase at that particular store they'd be reasonable.

Mayors Employees have their hands tight on discounts. Everything needs to be authorized via corporate office. I know several people there including Managing Director (my neighbor).
I was just told last week that last time they did 10% discount on Sub #16610 they got MEMO from Corporate office stating-no more discounts…
Even their SS Daytona supply is fully controlled by corporate office-they decide who will get the watch. There was someone on this forum suggesting that friend had received 25% discount on SS Daytona-this is simply ridiculous-it would never happen….
Mayors is nice upscale store but not for everyone.



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