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DEFCON1 · 25 January 2021, 07:22 AM

I just bought a beautiful piece from a private seller who bought it from the local AD a year ago. Original tax invoice was given to me also with full set. Upon collecting it I went straight to the same AD to ask if they could swipe the card and/or confirm they had supplied the watch. To my surprise they refused to confirm or swipe the card. They were very happy to resize the watch for me however.

Unfortunately I haven’t been able to sleep now after this as I’ve been comparing my wife’s box to mine and there are slight minuscule differences. The demons of doubt are attacking me.

Any advice on how I could revisit the AD to get peace of mind?

WiseRat · 25 January 2021, 07:25 AM

Quote:

Originally Posted by DEFCON1

I just bought a beautiful piece from a private seller who bought it from the local AD a year ago. Original tax invoice was given to me also with full set. Upon collecting it I went straight to the same AD to ask if they could swipe the card and/or confirm they had supplied the watch. To my surprise they refused to confirm or swipe the card. They were very happy to resize the watch for me however.

Unfortunately I haven’t been able to sleep now after this as I’ve been comparing my wife’s box to mine and there are slight minuscule differences. The demons of doubt are attacking me.

Any advice on how I could revisit the AD to get peace of mind?

Show the watch to the AD, and ask their opinion. And post detailed photos here so we can see what it looks like.

blada4life · 25 January 2021, 07:26 AM

That’s ridiculous. I’ve had that done before. Ask manager.

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DEFCON1 · 25 January 2021, 07:30 AM

I thought it was ridiculous myself and I even have another purchase I made with them. Their baseless reasoning: “for legal reasons we can’t as we don’t know what has happened to the watch”. Unbelievable

roystrex · 25 January 2021, 07:38 AM

Quote:

Originally Posted by DEFCON1

I thought it was ridiculous myself and I even have another purchase I made with them. Their baseless reasoning: “for legal reasons we can’t as we don’t know what has happened to the watch”. Unbelievable

Maybe they have a story behind the claim. Just calm down and give them the reason of your concern.

RyanJ · 25 January 2021, 07:40 AM

Makes complete sense.

How does the AD know the previous user or you have not changed out parts inside the watch? Swiping the card only shows that this was the card sold with a watch.

Unless the AD then takes apart the watch and has a certified Rolex watchmaker look at it, how would they know?

Lew Archer · 25 January 2021, 07:47 AM

If you're worried about the watch's authenticity, consider contacting Rolex directly.

DEFCON1 · 25 January 2021, 07:48 AM

Quote:

Originally Posted by RyanJ

Makes complete sense.

How does the AD know the previous user or you have not changed out parts inside the watch? Swiping the card only shows that this was the card sold with a watch.

Unless the AD then takes apart the watch and has a certified Rolex watchmaker look at it, how would they know?

Not asking them to authenticate the watch just to verify they sold the watch as shown on warranty card and invoice.

drrd · 25 January 2021, 07:52 AM

Quote:

Originally Posted by DEFCON1

Any advice on how I could revisit the AD to get peace of mind?

If the watch was supplied to the AD by Rolex at least a year ago then that AD’s name is on the card along with the watch serial number. The serial is also on the rehaut of the watch. So do they match?

If you want it examined to confirm it’s exactly as it should be then take it to a Rolex service Center and get a quote for a service. Obviously you don’t have to have it serviced but if there is anything amiss then they will tell you for sure.

G.Montag · 25 January 2021, 07:53 AM

Quote:

Originally Posted by DEFCON1

I just bought a beautiful piece from a private seller who bought it from the local AD a year ago. Original tax invoice was given to me also with full set. Upon collecting it I went straight to the same AD to ask if they could swipe the card and/or confirm they had supplied the watch. To my surprise they refused to confirm or swipe the card. They were very happy to resize the watch for me however.

Unfortunately I haven’t been able to sleep now after this as I’ve been comparing my wife’s box to mine and there are slight minuscule differences. The demons of doubt are attacking me.

Any advice on how I could revisit the AD to get peace of mind?

Which watch did you buy? Do you have another Rolex with the same movement? If not, go to an AD and look at another watch with the same movement. You should be able to tell by the winding/time adjustment feel if the watch has a genuine Rolex movement. This is one thing the forgers cannot replicate yet - a movement that feels like the real deal.

EndlessEight · 25 January 2021, 07:56 AM

OP, you have the original receipt.

Does it match the receipt from your own purchase from this AD?

I’m not sure what more validation you need short of opening the watch.

DEFCON1 · 25 January 2021, 07:58 AM

Quote:

Originally Posted by drrd

If the watch was supplied to the AD by Rolex at least a year ago then that AD’s name is on the card along with the watch serial number. The serial is also on the rehaut of the watch. So do they match?

If you want it examined to confirm it’s exactly as it should be then take it to a Rolex service Center and get a quote for a service. Obviously you don’t have to have it serviced but if there is anything amiss then they will tell you for sure.

Yes all serials match, rehaut, warranty card and invoice. Unfortunately the nearest RSC is not accepting any walk-ins due to Covid backlog and an estimated 1 months wait time with priority to warranty issues, so you have to go via an AD.

DEFCON1 · 25 January 2021, 08:03 AM

I bought a 116622 and although I don’t have the same movement on another watch it feels exactly the way I would expect from Rolex, tight precise and firm. Gauging from a couple of Rolex’s in the past. My only doubt is around the AD’s attitude and noticing very fine discrepancy in the boxes.

Also thanks for the advice all.

RyanJ · 25 January 2021, 08:03 AM

Quote:

Originally Posted by DEFCON1

Not asking them to authenticate the watch just to verify they sold the watch as shown on warranty card and invoice.

I know what you are saying and I understand the frustration. I would probably feel the same way you do. I hope it all works out and you find out you have an authentic watch that you enjoy for years to come.

You walk in with another customers watch, card, and invoice and want the AD to authenticate the paperwork. They have no way to validate why you have the watch either. If I were them, I would not get involved at all.

As others have said, take to an RSC.

RayRay89 · 25 January 2021, 08:07 AM

As long as the serial on the receipt matches the watch. And all box’s differ. I got a large green box ment for PM pieces with my SS datejust.

reposado · 25 January 2021, 08:08 AM

If you want to eliminate all doubt why not book it in for a service through your AD? A small cost but would set your mind at ease and also ensure your new purchase will be running beautifully for years to come.

Calatrava r · 25 January 2021, 08:09 AM

I think the card is swiped at sale and not again. Why would you want the card re-run thought the system. You got the full set from the seller. Why would you question anything? Hopefully the Private Seller is not trashed with his AD as he may have had an important need or emergency to sell the watch.

DEFCON1 · 25 January 2021, 08:12 AM

Quote:

Originally Posted by EndlessEight

OP, you have the original receipt.

Does it match the receipt from your own purchase from this AD?

I’m not sure what more validation you need short of opening the watch.

Comparing the receipts - format is identical but the one I got from the AD has some colour in it whilst the “original” he made me photocopy / photograph is black and white.

Dan GSR · 25 January 2021, 08:19 AM

perfectly reasonable

Benzsiam · 25 January 2021, 08:54 AM

Quote:

Originally Posted by DEFCON1

Comparing the receipts - format is identical but the one I got from the AD has some colour in it whilst the “original” he made me photocopy / photograph is black and white.

When you bought it from him, you should have asked for his original receipt. If he still wanted to keep the receipt, he should have made a copy for himself.

fskywalker · 25 January 2021, 08:56 AM

Quote:

Originally Posted by DEFCON1

Comparing the receipts - format is identical but the one I got from the AD has some colour in it whilst the “original” he made me photocopy / photograph is black and white.

Hope you are at ease now!

Sent from my iPhone using Tapatalk Pro

Oldfellow · 25 January 2021, 08:58 AM

I would go back to the AD and politely tell them of your doubts and ask them to please confirm that they sold the watch.
There is nothing you have said that would cause me any concern, however I understand that you are the one that needs the reassurance.
I also have a YM about a year old, and it is my favorite.
Hope you can get it sorted quickly and start full enjoyment of your YM.

fixinbones · 25 January 2021, 09:05 AM

I’m not quite sure why you are doubting the authenticity?

harrisonkris66 · 25 January 2021, 09:06 AM

I wouldnt worry about it. There was another post on here the other day about boxes. The boxes are giving to the store separately to the watch and cards. Rolex will send the watches out using expensive insured delivery but the inexpensive boxes sent my cheeper means. The ad box them up in house so prob put yours in a different box to what its suppose to be. Dont worry just enjoy your watch all sounds normal.

Ringhio · 25 January 2021, 09:11 AM

I think you need to be honest with yourself.
If you are doubting the seller, and this what you are doing otherwise you will be sleeping, even the confirmation from the AD that they indeed sold that piece 1 year ago will not really solve your doubts.
A seller that you don't trust might have swapped parts and built some franken out of one good watch. Who is going to guarantee that this didn't happen?
You are considering the eventuality that what you have is a complete fake!

Bring it to a RSC and get it authenticated. You will sleep better.

Token74 · 25 January 2021, 09:11 AM

All my Rolex watches were bought from the same AD. All the boxes have subtle differences. Not a cause for concern.

Sent from my iPhone using Tapatalk

envuks · 25 January 2021, 09:16 AM

So in my experience ADs don’t like to “confirm authenticity.”

It shocked me in my first experience. Cliff notes:

- I was selling a watch I purchased from said AD 8-9 years prior.
- called and asked AD watchmaker, who I am on a first name basis with, if he’d confirm authenticity of this piece for my buyer. It would make the buyer more comfortable.
- the watchmaker apologized that he wouldn’t be able to perform that service / action. He was willing to inform the buyer that I had purchased the watch from the AD and when.

My initial reaction was one of frustration, but I was gracious as always in the moment. Upon reflecting, I figured it was something like unable to confirm the watch was in fact the same original watch I purchased (despite serial matching). Anything is possible and I simply imagined the AD has no upside to providing an opinion.

Sent from my iPad using Tapatalk

77T · 25 January 2021, 09:18 AM

Quote:

Originally Posted by DEFCON1

I thought it was ridiculous myself and I even have another purchase I made with them. Their baseless reasoning: “for legal reasons we can’t as we don’t know what has happened to the watch”. Unbelievable

It is not “baseless” - it is cautious - perhaps an abundance of caution by your AD. AD’s don’t perform such a service.

BTW, Rolex does not re-register watches by swiping the original warranty card. The system isn’t built for that purpose. They don’t track a chain of ownership in a registry like some brands do.

If you need service, you will present the watch and the card to the RSC directly, or via shipment, or via an AD (but I suspect you won’t use that AD again)...

Sent from my iPhone using Tapatalk Pro

georgekart · 25 January 2021, 09:18 AM

There are variations of boxes. Buy the seller and the watch. Not the box and even not the papers. This link shows how to check the warranty card if you have that type of warranty card. Check under UV and check the lines under magnification. Some fake cards apparently pass this as well already but it's unlikely. And finally, check the watch. Send pics of the watch here. (You might need 10 posts before that.) Check the weight (116622 should have a platinum bezel so I assume fakes are noticeably, but not a lot, lighter). If the watch checks out, that's all that matters.

As for AD not confirming the sale, I don't know what privacy laws are like in Australia. I know that in some countries privacy laws would prevent them from sharing whether that watch was sold by them.

harrisonkris66 · 25 January 2021, 09:22 AM

Do people really swap parts out? Surley not what would be the benefits?

25 January 2021, 07:22 AM	#1
DEFCON1 "TRF" Member Join Date: Jan 2021 Location: Sydney Posts: 13	Advice required - sleepless nights from recent purchase. I just bought a beautiful piece from a private seller who bought it from the local AD a year ago. Original tax invoice was given to me also with full set. Upon collecting it I went straight to the same AD to ask if they could swipe the card and/or confirm they had supplied the watch. To my surprise they refused to confirm or swipe the card. They were very happy to resize the watch for me however. Unfortunately I haven’t been able to sleep now after this as I’ve been comparing my wife’s box to mine and there are slight minuscule differences. The demons of doubt are attacking me. Any advice on how I could revisit the AD to get peace of mind?

25 January 2021, 09:05 AM	#23
fixinbones "TRF" Member Join Date: Oct 2014 Real Name: Jay Location: New York Watch: 118206 Posts: 910	I’m not quite sure why you are doubting the authenticity? __________________ 126719 BLRO meteorite 126660 D-blue 118206 Day Date

25 January 2021, 09:11 AM	#26
Token74 "TRF" Member Join Date: Dec 2012 Real Name: Vince Location: England Watch: Too many! Posts: 5,707	All my Rolex watches were bought from the same AD. All the boxes have subtle differences. Not a cause for concern. Sent from my iPhone using Tapatalk __________________ Time is limited, make every second count. Patek Philippe Nautilus 5990 - AP Royal Oak 15300 - AP Royal Oak 15450 Blue - AP Royal Oak 15450 Silver - AP Royal Oak Offshore 26480 - Royal Oak Offshore 15710 - Rolex Sea Dweller 116600 - Rolex Daytona 116519 - Rolex GMT 126710 BLRO - Omega Speedmaster Reduced - JLC Reverso GMT Moonphase - TAG Microtimer - Dent Pocket Watch - JLC Atmos Phases de lune

25 January 2021, 09:16 AM	#27
envuks 2024 ROLEX DATEJUST41 Pledge Member Join Date: Aug 2009 Location: New England Posts: 3,685	So in my experience ADs don’t like to “confirm authenticity.” It shocked me in my first experience. Cliff notes: - I was selling a watch I purchased from said AD 8-9 years prior. - called and asked AD watchmaker, who I am on a first name basis with, if he’d confirm authenticity of this piece for my buyer. It would make the buyer more comfortable. - the watchmaker apologized that he wouldn’t be able to perform that service / action. He was willing to inform the buyer that I had purchased the watch from the AD and when. My initial reaction was one of frustration, but I was gracious as always in the moment. Upon reflecting, I figured it was something like unable to confirm the watch was in fact the same original watch I purchased (despite serial matching). Anything is possible and I simply imagined the AD has no upside to providing an opinion. Sent from my iPad using Tapatalk __________________ Current watches: 116718ln, 116500 black dial, 40mm Breitling Chronomat MOP dial “A man with one watch always knows what time it is. A man with two watches is never sure.”

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25 January 2021, 07:26 AM	#3
blada4life "TRF" Member Join Date: Jan 2014 Location: USA Posts: 1,036	That’s ridiculous. I’ve had that done before. Ask manager. Sent from my iPhone using Tapatalk

25 January 2021, 07:30 AM	#4
DEFCON1 "TRF" Member Join Date: Jan 2021 Location: Sydney Posts: 13	I thought it was ridiculous myself and I even have another purchase I made with them. Their baseless reasoning: “for legal reasons we can’t as we don’t know what has happened to the watch”. Unbelievable

25 January 2021, 07:40 AM	#6
RyanJ "TRF" Member Join Date: Mar 2019 Location: Atlantis Posts: 1,432	Makes complete sense. How does the AD know the previous user or you have not changed out parts inside the watch? Swiping the card only shows that this was the card sold with a watch. Unless the AD then takes apart the watch and has a certified Rolex watchmaker look at it, how would they know?

25 January 2021, 07:47 AM	#7
Lew Archer "TRF" Member Join Date: Sep 2011 Location: L.A., Calif. Watch: Rolex Submariner Posts: 2,217	If you're worried about the watch's authenticity, consider contacting Rolex directly.

25 January 2021, 07:56 AM	#11
EndlessEight 2024 ROLEX DATE-JUST41 Pledge Member Join Date: Jan 2019 Location: NJ, USA Watch: Hulk, BLRO Posts: 1,591	OP, you have the original receipt. Does it match the receipt from your own purchase from this AD? I’m not sure what more validation you need short of opening the watch.

25 January 2021, 08:03 AM	#13
DEFCON1 "TRF" Member Join Date: Jan 2021 Location: Sydney Posts: 13	I bought a 116622 and although I don’t have the same movement on another watch it feels exactly the way I would expect from Rolex, tight precise and firm. Gauging from a couple of Rolex’s in the past. My only doubt is around the AD’s attitude and noticing very fine discrepancy in the boxes. Also thanks for the advice all.

25 January 2021, 08:07 AM	#15
RayRay89 "TRF" Member Join Date: Oct 2019 Location: USA Posts: 237	As long as the serial on the receipt matches the watch. And all box’s differ. I got a large green box ment for PM pieces with my SS datejust.

25 January 2021, 08:08 AM	#16
reposado "TRF" Member Join Date: Oct 2020 Real Name: James Location: UK Posts: 114	If you want to eliminate all doubt why not book it in for a service through your AD? A small cost but would set your mind at ease and also ensure your new purchase will be running beautifully for years to come.

25 January 2021, 08:09 AM	#17
Calatrava r 2024 Pledge Member Join Date: Mar 2017 Location: United States Watch: Rolex and Patek Posts: 10,580	I think the card is swiped at sale and not again. Why would you want the card re-run thought the system. You got the full set from the seller. Why would you question anything? Hopefully the Private Seller is not trashed with his AD as he may have had an important need or emergency to sell the watch.

25 January 2021, 08:19 AM	#19
Dan GSR "TRF" Member Join Date: Nov 2019 Location: NY Posts: 52	perfectly reasonable

25 January 2021, 08:58 AM	#22
Oldfellow 2024 ROLEX DATEJUST41 Pledge Member Join Date: Jun 2018 Location: Australia Posts: 2,075	I would go back to the AD and politely tell them of your doubts and ask them to please confirm that they sold the watch. There is nothing you have said that would cause me any concern, however I understand that you are the one that needs the reassurance. I also have a YM about a year old, and it is my favorite. Hope you can get it sorted quickly and start full enjoyment of your YM.

25 January 2021, 09:06 AM	#24
harrisonkris66 "TRF" Member Join Date: Jul 2020 Location: London, England Posts: 120	I wouldnt worry about it. There was another post on here the other day about boxes. The boxes are giving to the store separately to the watch and cards. Rolex will send the watches out using expensive insured delivery but the inexpensive boxes sent my cheeper means. The ad box them up in house so prob put yours in a different box to what its suppose to be. Dont worry just enjoy your watch all sounds normal.

25 January 2021, 09:11 AM	#25
Ringhio "TRF" Member Join Date: Jun 2020 Location: NYC Posts: 469	I think you need to be honest with yourself. If you are doubting the seller, and this what you are doing otherwise you will be sleeping, even the confirmation from the AD that they indeed sold that piece 1 year ago will not really solve your doubts. A seller that you don't trust might have swapped parts and built some franken out of one good watch. Who is going to guarantee that this didn't happen? You are considering the eventuality that what you have is a complete fake! Bring it to a RSC and get it authenticated. You will sleep better.

25 January 2021, 09:18 AM	#29
georgekart "TRF" Member Join Date: Jan 2018 Location: Earth Posts: 1,491	There are variations of boxes. Buy the seller and the watch. Not the box and even not the papers. This link shows how to check the warranty card if you have that type of warranty card. Check under UV and check the lines under magnification. Some fake cards apparently pass this as well already but it's unlikely. And finally, check the watch. Send pics of the watch here. (You might need 10 posts before that.) Check the weight (116622 should have a platinum bezel so I assume fakes are noticeably, but not a lot, lighter). If the watch checks out, that's all that matters. As for AD not confirming the sale, I don't know what privacy laws are like in Australia. I know that in some countries privacy laws would prevent them from sharing whether that watch was sold by them.

25 January 2021, 09:22 AM	#30
harrisonkris66 "TRF" Member Join Date: Jul 2020 Location: London, England Posts: 120	Do people really swap parts out? Surley not what would be the benefits?

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