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AxeGekko · 9 February 2020, 03:06 PM

I have a 2019 black wave Omega SMP 300m Diver that's running +6.9secs fast. It runs +2secs when's it's put down, 3 up. But 6-9 worn or dial up. I don't know if I banged it or what.

Whats the best route...
a) Omega Warranty
b) Omega Service Center
c) local AD watch repairer
D) 3rd party watch repairer

Also what roughly the cost of getting it looked at?

horseShu · 9 February 2020, 06:13 PM

You can visit the nearby Omega Service Center and have them take a look. I doubt it needs service since it’s new, but who knows.

Since it’s under warranty, you can probably have it regulated at no extra cost.

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AEC · 9 February 2020, 09:55 PM

Telephone Omega Customer Service at (800) 766-6342 to say your new watch is out of spec, and ask them what they recommend for evaluation and correction. They may refer you to the nearest Omega Boutique for handling, or they may send you a label for shipping it to a Service Center. Don't let a local resource who is not a certified Omega Service Center open the watch because this would void your Omega warranty.

AxeGekko · 9 February 2020, 11:28 PM

Thanks for the help. Will do that.

Thanks for the help. I'll look at the list of local service centers for Chicago and go from there.

9 February 2020, 03:06 PM	#1
AxeGekko "TRF" Member Join Date: Feb 2020 Location: Chicago Watch: Omega SMP 300m Div Posts: 2	Repair/Regulation advice I have a 2019 black wave Omega SMP 300m Diver that's running +6.9secs fast. It runs +2secs when's it's put down, 3 up. But 6-9 worn or dial up. I don't know if I banged it or what. Whats the best route... a) Omega Warranty b) Omega Service Center c) local AD watch repairer D) 3rd party watch repairer Also what roughly the cost of getting it looked at?

9 February 2020, 11:28 PM	#4
AxeGekko "TRF" Member Join Date: Feb 2020 Location: Chicago Watch: Omega SMP 300m Div Posts: 2	Thanks for the help. Will do that. Thanks for the help. I'll look at the list of local service centers for Chicago and go from there. Last edited by Tools; 10 February 2020 at 02:30 AM..

9 February 2020, 06:13 PM	#2
horseShu "TRF" Member Join Date: Aug 2017 Location: Dense Rainforest Watch: Aqua Terra Posts: 514	You can visit the nearby Omega Service Center and have them take a look. I doubt it needs service since it’s new, but who knows. Since it’s under warranty, you can probably have it regulated at no extra cost. Sent from my iPhone using Tapatalk

9 February 2020, 09:55 PM	#3
AEC 2024 Pledge Member Join Date: Feb 2009 Real Name: Tony Location: Orchard Park, NY Watch: Idiot Savant Posts: 3,244	Telephone Omega Customer Service at (800) 766-6342 to say your new watch is out of spec, and ask them what they recommend for evaluation and correction. They may refer you to the nearest Omega Boutique for handling, or they may send you a label for shipping it to a Service Center. Don't let a local resource who is not a certified Omega Service Center open the watch because this would void your Omega warranty.

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