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Old 7 January 2019, 03:19 AM   #1
BBL
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Breitling Service USA

Question to the fans, USA:

Did you choose Breitling USA, Wilton, CT as the service center for your Breitling at any time?

Were you satisfied with the service and cost?

If not, any other go-to recommendations for service that have a Breitling account and certification?

I have a 18k/SS 43mm Chronomat Evolution, MOP/diamond marker dial, that I have no knowledge when it was last serviced if at all, and want to ensure its overall "working health" for its next phase.

Thanks a bunch!
DM
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Old 7 January 2019, 03:25 AM   #2
Nucengineer
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Funny you're asking this question. See my thread I just posted. I think it will help you decide. I am looking for an alternative repair center as well. Going to call a jeweler tomorrow to see if he has any recommendations. Will keep you posted. But I would still like to hear any recommendations other members have. Thanks for any support.
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Old 7 January 2019, 04:24 AM   #3
123Blueface
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I have used them twice.
Once to service my Navitimer at two year mark, free of charge.
Once more to service my Chronomat 44 that was not maintaining wind/power reserve.
Both times were handled professionally and rather quickly. Had them back in under a month, closer to three weeks.
I went online, filled out form, waited for shipping box in the mail and sent it to them.
Will use them again.
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Old 7 January 2019, 04:46 AM   #4
toxicavenger
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I have heard good service stories about Breitling.
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Old 7 January 2019, 05:17 AM   #5
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I have used them once to service my Chrono Avenger. The only hiccup was that I brought it to a Breitling boutique, who in turn sent it to Connecticut and assured me that there would be no shipping charge. Once I received the estimate, it included a $30 return shipping fee. I call the service center and they graciously waived the fee, citing a mistake by the boutique employee.
Otherwise I was happy with their service.
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Old 8 January 2019, 08:59 AM   #6
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Thank you, everyone for your posts. Your information and opinions count big time!

Cheers,
DM
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Old 21 July 2019, 06:52 AM   #7
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Shipped for Service to BUSA

Well...Finally my TT Chronomat Evolution is on its way to Wilton, CT for service.

On the fence about possible polishing (not sure it needs it ?, as has been worn infrequently); will wait for verdict along with their estimate.



DM
Attached Images
File Type: jpg BreitlingChronoEvo_toBUSA071819.jpg (86.6 KB, 255 views)
File Type: jpg BreitlingChronoEvo_B1335611_A572.jpg (90.4 KB, 256 views)
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Old 26 August 2019, 04:52 AM   #8
Art 1
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Hey BBL can’t wait for you to get it back! Please let us know. It’s a beautiful watch!
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Old 26 August 2019, 08:36 AM   #9
Nucengineer
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Quote:
Originally Posted by BBL View Post
Well...Finally my TT Chronomat Evolution is on its way to Wilton, CT for service.

On the fence about possible polishing (not sure it needs it ?, as has been worn infrequently); will wait for verdict along with their estimate.



DM
Typically the polishing is included free of charge as part of the service.
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Old 24 September 2019, 02:20 AM   #10
BBL
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Thank you to those who commented on my thread.

Here is the scoop after the BUSA servicing of my Breitling Evolution B13356, TT, MOP, diamonds.

Looks amazing!! (even with iPhone8 pics focus)

Cheers, DM
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Old 24 September 2019, 10:45 AM   #11
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They made it look new. Thatís interesting - the click and bezel springs are no extra charge.

TT, MOP,diamonds on indices - looks stunning - a dual chrono/diver functioned Breitling


Sent from my iPhone using Tapatalk Pro
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Old 24 September 2019, 11:32 AM   #12
Art 1
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Glad it’s back! Looks great!
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Old 24 September 2019, 11:41 AM   #13
123Blueface
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They do a great job.
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Old 24 September 2019, 08:29 PM   #14
1William
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Looks great.
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Old 26 September 2019, 12:53 PM   #15
BBL
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Quote:
Originally Posted by 77T View Post
They made it look new. Thatís interesting - the click and bezel springs are no extra charge.

TT, MOP,diamonds on indices - looks stunning - a dual chrono/diver functioned Breitling


Sent from my iPhone using Tapatalk Pro
Quote:
Originally Posted by Art 1 View Post
Glad itís back! Looks great!
Quote:
Originally Posted by 123Blueface View Post
They do a great job.
Quote:
Originally Posted by 1William View Post
Looks great.

Thank you, guys.

BUSA customer service stated that it was in very good condition before they serviced it, and that it looked like it had not been worn much. They made it look 'brand new'.



DM
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People of integrity expect to be believed and when they are not they let time prove them right.
A best friend is like a four leaf clover - hard to find and lucky to have. SJP
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Old 27 September 2019, 09:59 PM   #16
jerseyb
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BUSA service is top notch. I've sent my Colt GMT twice and it's come back good as new. Also customer service is very quick with correspondence by email.

Sent from my Pixel using Tapatalk
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Old 19 November 2019, 02:23 PM   #17
Malum
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Sent two watches in for complete overhauls . Both purchased in 1996 . Chronograph Blackbird and Navitimer Aviastar . The Blackbird came back with the pusher to actuate the chronograph faulty . When actuated it slowly resumed the position , it would take at least 30 seconds before you could stop the chrono. The Aviastar came back totally nonfunctional .Today received the Aviastar , seems to be functioning fine still waiting on my Blackbird .
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