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15 February 2020, 03:45 AM
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#1 |
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"TRF" Member
Join Date: Sep 2018
Location: Texas
Posts: 146
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Sent my Rolex to Service under warranty will it come back polished
I have a BLNR Jubilee that i purchased back in July. at first it was loosing around 4 seconds a day. Then i noticed it started loosing around 10 seconds a day. I decided to have my AD send it in to Dallas RSC. Im wondering, do they just adjust and fix the movement and send it back? or will they polish/ clean up any of the case and bracelet to restore it to new? I didn't request they did any polishing but I read somewhere you must request not to polish if you don't want them to.
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15 February 2020, 03:47 AM
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#2 |
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2024 Pledge Member
Join Date: Apr 2019
Real Name: Steve
Location: Katy
Watch: 12671
Posts: 379
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I had my dad's DJ serviced at the RSC and it came back polished a new crystal. Looked brand new, so it will probably come back polished.
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15 February 2020, 03:51 AM
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#3 |
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"TRF" Member
Join Date: May 2013
Real Name: Nick
Location: Las Vegas
Watch: 1601
Posts: 10,422
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Sent my Rolex to Service under warranty will it come back polished
Under warranty service they fix the issue. You’re not getting a free movement overhaul (unless needed) + complimentary polish.
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15 February 2020, 03:54 AM
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#4 | |
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TechXpert
Join Date: May 2012
Location: Earth
Posts: 23,476
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Your watch will not be polished during a warranty repair.
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15 February 2020, 03:59 AM
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#5 |
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Banned
Join Date: Dec 2018
Location: DFW, TX
Posts: 2,149
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They only polish during a major overhaul (not warranty repairs).
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15 February 2020, 04:14 AM
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#6 |
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"TRF" Member
Join Date: Sep 2018
Location: Texas
Posts: 146
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thanks for the feedback.
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