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27 October 2020, 06:57 AM | #91 | |
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27 October 2020, 07:03 AM | #92 |
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27 October 2020, 08:16 AM | #93 |
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This is a really useful thread - I’m on the hunt for my first Rolex and I can relate to everything that has been said above
If it helps I saw two yacht masters in the window of WOS in Stratford London on Saturday, hopefully they’re easier to get hold of than a sub! |
27 October 2020, 08:49 AM | #94 | |
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My purchase history is only 14 months long, I picked up a DJ in 2019, then one for my wife in 2020, last month I asked for a Submariner and got the call within two weeks to say that they have one coming in with my name on it. At no point have I ever been told what to buy, both DJ's were purchased because my wife and I like the watch, I tried lots of other watches, swapped my interests about many many times and turned down two watches, yet the store has remained an enjoyable place to visit and just chat. Over the course of the next few weeks I will use the store to pick up some jewellery for my wife for Christmas and at that time sit down and revisit my 'interested in' list at the store, my aim will be to get something nice for the latter part of 2021. What people need to understand is that any business will look after a regular customer before a walk-in arrives trying to get the latest and greatest that has just been announced. If we don't like the situation with Rolex buy something else, there are plenty of great brands out there with some damn fine watches waiting for new owners.
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27 October 2020, 12:42 PM | #95 | |
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27 October 2020, 12:44 PM | #96 | |
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The main thing to get from this thread is if you want a Rolex sports model - it is very very difficult (almost impossible)and expect a very expensive journey to get one unless you just go to the grey market :) |
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27 October 2020, 06:16 PM | #97 |
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27 October 2020, 07:11 PM | #98 | |
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I received an e-mail to call the store as they needed to speak to me, when I got through they explained that on my card the phone number was wrong hence the e-mail, but the purpose was to let me know that on the next shipment coming into the store was a Submariner it was mine if I wanted it. When I offered to drive to the store the following morning they said no don't do that as we are unsure if the shipment will arrive Thursday or Friday. As I was heading off on holiday on Friday I explained that if the watch didn't arrive on Thursday I wouldn't be able to collect until the following week. This was fine. I spoke to the store again on Friday when they confirmed that the watch had arrived that morning and we made an appointment to collect the following Thursday. The store has been brilliant, no issues at all, never ever been under any pressure to buy anything. I'm not daft, I know that the more I spend the easier it will be to get the unobtainable watches and I understand that dealers want customers to come in on a regular basis and buy not only Rolex watches but watches from other brands they stock along with jewellery that they sell. For an AD its a difficult balance, they could sell every unobtainable watch to the first person that walks in and ask for it, but that doesn't help them long term, the store wants to look after those people who visit and buy on a regular basis and these are the people who will get the first shout on new pieces and this is fair enough. Now I'm happy to play this game but it is on my terms, if there is nothing I like or want then I buy nothing, there are plenty of other stores that I can spend my money in and I often do. Will I buy another, maybe, but I'm in no rush, we will see what is around when I am ready for the next watch.
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27 October 2020, 11:00 PM | #99 |
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I bought a DJ36 with my local AD last December, was my first purchase with them. Prior to that I put myself on the waiting list for 126610LN of which a year has passed. Spoke to them last week for an update and have been told another 3 year wait..
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27 October 2020, 11:38 PM | #100 | |
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27 October 2020, 11:39 PM | #101 |
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Sounds about right. How they can give a time when they have no idea what’s coming in and when is just ridiculous!
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27 October 2020, 11:43 PM | #102 | |
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When I registered my interest I was told that previous purchase history was necessary to be considered for the new Submariner range, you have that history so unsure why you are being told that you have a further 3 year wait. Submariners are popular but not unobtainable.
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27 October 2020, 11:45 PM | #103 | |
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27 October 2020, 11:46 PM | #104 |
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I think I have a great contact but all I have done is make use of the facilities that the store offers. If that keeps me in the frame for new launches I'm happy with that.
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27 October 2020, 11:52 PM | #105 |
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True, but equally you couldn't ask for a Sub 41 before 1st September as they didn't exist, so no one could be on a list 12 months previous to the watch being launched, could they?
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28 October 2020, 12:17 AM | #106 |
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I know, but surely they should recognise that it’s still the same watch so 99.9% of people on the old list would want the new model? I know smaller ADs don’t do that, if you’re on the list for a Submariner, you’re on the list - if Rolex change the reference number it doesn’t matter.
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28 October 2020, 12:40 AM | #107 | |
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Yes, you would think that a Sub, is a Sub, is a Sub. But clearly it isn't. Still it shouldn't take 4 years to get one irrespective of dealership.
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28 October 2020, 01:15 AM | #108 | |
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28 October 2020, 01:16 AM | #109 |
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28 October 2020, 02:22 AM | #110 |
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The issue with the smaller dealers is they have large lists and don’t get priority over WOS who get the majority of stock! A Goldsmiths in London may get 2 Subs a month a small dealer may get a few a year!
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28 October 2020, 03:15 AM | #111 | |
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the situation with Rolex in the UK had gone from bad to worse post lockdown, 126622 wasn't that hard to come by last year as I've seen a lot of YM in window displays and now there are none. I've seen dealers even selling those steel professional watches online for a premium price plus they can even get your name on the warranty card / certificate paper. The chain stores will count your purchase history and if it's a decent figure they can apply to allocate a hot piece to you given his/her manager's consent. for Mappin& Webb, the more you buy their jewelry and silverwares etc the quicker you climb up that ladder to land your hot piece as these products have higher margins than watches. Rolex surely knows about this but all their care is when they can hike up their watch retail price. |
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28 October 2020, 01:26 PM | #112 |
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I probably live near the OP as he mentions going into Manchester.
I have used 3 local ADs recently. Two have been really helpful and the other not. I have some purchase history with one (BLNR 6 years ago) and they got me a yellow OP36 for the missus last month within 2 weeks. Really helpful AD. Another, I had no purchase history and they got me a black Skydweller within 3 months (which I passed as it was too bulky). A great AD and really helpful. Currently dealing with a warranty issue and would definitely use them again. Maybe looking to get an OP41 from them. The third... I was passing and they had a DJ41 in the window which I bought. I have enquired with them since about another purchase and they are just not interested. Very arrogant attitude..... Probably because they are in the middle of the Cheshire footballer belt and I am a relative peasant! Wouldn't touch them with a barge pole now. But they will all struggle if you are just another in the endless list of people who just want a Sub / GMT. Personally, I would prefer a YM to a Sub anyway. |
31 October 2020, 04:15 AM | #113 |
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My experience is as described above. I had planned to purchase a Daytona and a ladydate for our 40th in a few years time, hoping to get on the waiting lists and having it all lined up.
I was shocked to be told that for a SS Daytona it was highly likely I would not get on to the waiting list and in one store the waiting list was over 10 years. My only other option was to purchase on the grey market but I refuse to line a flippers pockets so I thought a gold Daytona would work and the waiting list perhaps not as long. I decided on a WG Daytona and went to speak face to face with an AD this week to see how long the list was, 2-3 years in fact. However, the AD actually had a RG Daytona in the safe with the Oysterflex bracelet. He got it out the safe for me to look at and try on but stated this was someone else’s watch and there were 5 or so names on the list for this watch. To my surprise, later that afternoon the AD rang me to say that the other people on the list did not want the watch and they were prepared to offer it to me, even though I had no buying history with them. I therefore laid down a 10% deposit and pick the watch up at the end of November. Very shocked to be offered the watch and it was just down to plain luck more than anything. I think the AD could see I had a motorsport passion and that I was serious about buying one for myself. Good luck to those on waiting lists but sometimes it is a case of being in the right place at the right time. |
31 October 2020, 04:43 AM | #114 | |
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31 October 2020, 04:52 AM | #115 | |
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31 October 2020, 05:05 AM | #116 | |
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Not a supply issue, it’s down to demand. |
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31 October 2020, 05:50 AM | #117 | |
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They have so little stock that they are taking names and configurations for SS DJ36 and DJ41 watches. I guess that if I asked the right question (and had the cash) I could get that rare unobtainable watch they have hidden at the back of the safe.
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31 October 2020, 05:58 AM | #118 |
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31 October 2020, 06:02 AM | #119 |
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This was a small AD. I just contacted them to discuss what I wanted. I wasn’t expecting to have something in their safe for me to look at or try on. Got to remember you are literally buying these watches blue as you cannot see them in shops or try them on.
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31 October 2020, 06:05 AM | #120 |
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UK waiting lists
A lot to do with staff attitudes in AD's,always used our local WOS for 25 years,back then all models avaliable in shop usually to see pre purchase.
Different management and staff and the service has deteriorated over the years,we have history for watches and jewellery there,we called one day when my wife had lost her watch,to buy a replacement,and they advised us to go to a high st chain. We weren't dressed too smart having gone from work,but we left and spent 6k in another jewellers we use. Have recently used an independent AD in Cheltenham and recieved very good service. Called them early Oct to get on the list for a ND SUB,they explained it could be a while,but offered me a cancelled order TTSD,I went to have a look,and its not been off my wrist since e. They were open and honest about the waiting time,so we have remained on the list for the Sub and a YM for my step son. We will never use WOS again,and the W doesn't stand for watches in our house! |
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