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Old 25 June 2019, 02:16 AM   #1
Dennisoul
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Good practice with AD

Looking for any opinions on if it’s good practice to hand in a bottle of bubbly to my AD for getting me my Explorer 214270. I put my name down 2 months ago and they turned one up for me on Thursday past, which here in the UK is extremely quick. I also asked the guy I was dealing with if he could get me a couple of Rolex spring bars for my 14060M, they phoned today to say they had those for me too....so when I go in tomorrow I was gonna hand in a bottle of bubbly to the guy I was dealing with, he’s been brilliant.....good idea or not?
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Old 25 June 2019, 02:18 AM   #2
BillA
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He should be giving you a bottle of bubbly for the honor of giving him the sale.
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Old 25 June 2019, 02:19 AM   #3
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I would why not build a good relationship from the start
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Old 25 June 2019, 02:20 AM   #4
Verdi
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Ohhh boy, as said....we should be given bubbles not the other way around.
It was not a Daytona....it was Explorer so no!
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Old 25 June 2019, 02:21 AM   #5
fett1972
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I see no harm in being gracious.

I bought my AD a small gift last Christmas as they had sold me a SS Sub Date and then a Daytona 519 in early December. 2 weeks later I got a call for a ceramic white Daytona.

They in turn gave me a nice bottle of bubbly and a Rolex umberela
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Old 25 June 2019, 02:25 AM   #6
kultschar
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I agree it should be the other way around lol

Then again if it gets you a Daytona
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Old 25 June 2019, 02:28 AM   #7
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That's weird, gifting to somebody who made thousands of profit from you, really
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Old 25 June 2019, 02:28 AM   #8
waynorth
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I like to massage my AD's feet and put cucumbers under his eyes as I play Kenny G from my iPhone. Some of you guys are weird.
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Old 25 June 2019, 02:35 AM   #9
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absolutely.

I just bought a gift card for the guy that helped us with our blinds. He was super nice. I was happy to do it.

And likely I will never deal with him ever again.
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Old 25 June 2019, 02:41 AM   #10
Ravager135
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You're welcome to do what you like if you feel that you received exceptional service...
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Old 25 June 2019, 02:52 AM   #11
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Are times that desperate that rather than us get a bottle, we now bring them to AD’s?
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Old 25 June 2019, 03:04 AM   #12
watchmaker
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I think it’s a nice gesture. Particularly since he’s helping you get hold of parts.

Small (and inexpensive) gestures like this are a very nice break from the usual entitled attitudes from people that think they are doing the sales people a favour by wanting to buy a watch from them.
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Old 25 June 2019, 03:05 AM   #13
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always be nice to the AD. As the market is TODAY they have buyers for all steel watches especially the Daytonas, GMTs etc etc. NOBODY walk into an AD and gets a Daytona etc without a relationship. Most ADs are small business and they want to deal with nice people and people who love the watches ( not flippers).
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Old 25 June 2019, 03:07 AM   #14
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The madness... Why don't you get down on your knees and shine his shoes too?
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Old 25 June 2019, 03:10 AM   #15
watchmaker
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The madness... Why don't you get down on your knees and shine his shoes too?
How is it any different to any other tip given in exchange for good service?
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Old 25 June 2019, 03:14 AM   #16
johnjm
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Nothing wrong for those that went above and beyond for you. Granted he didn't hand deliver anything or stay open late one night so you could pick it up before you left for a holiday or something. Nothing wrong.

Just be aware of the perception of colleagues seeing you hand a gift over. Reminds me of a time at the office I gave a consultant a small thank you gift and the funny shit that her colleague assumed

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Old 25 June 2019, 03:22 AM   #17
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A nice gesture I believe
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Old 25 June 2019, 03:29 AM   #18
TswaneNguni
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A nice gesture is a discount from an AD.
I have never given any ADs gifts as a sign of gratitude.I give them my business and future business.
The market is so screwed because clients forget that the one with the money in hand ,has the power.
What we have now is groveling Rolex buyers that's unbecoming the heritage and status of the brand.Don't lose your dignity.
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Old 25 June 2019, 03:39 AM   #19
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Quote:
Originally Posted by TswaneNguni View Post
A nice gesture is a discount from an AD.
I have never given any ADs gifts as a sign of gratitude.I give them my business and future business.
The market is so screwed because clients forget that the one with the money in hand ,has the power.
What we have now is groveling Rolex buyers that's unbecoming the heritage and status of the brand.Don't lose your dignity.
Of course. And because we are so much better than they are at being human, they should be groveling and thanking us profusely. I mean, we won we have the money to buy their goods. We are superior.

I honestly find it distasteful to even have to speak with them. I would prefer it if I could just send them an email with my demands.

I mean, who are these “people” that work at AD’s. Ha. People. That’s a laugh. Who do they think they are, and why would we lower ourselves by showing them a level or appreciation and respect.

Jeeze. The people that actually show a bit of gratitude are making us all look bad. And it needs to stop.
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Old 25 June 2019, 03:42 AM   #20
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Of course. And because we are so much better than they are at being human, they should be groveling and thanking us profusely. I mean, we won we have the money to buy their goods. We are superior.

I honestly find it distasteful to even have to speak with them. I would prefer it if I could just send them an email with my demands.

I mean, who are these “people” that work at AD’s. Ha. People. That’s a laugh. Who do they think they are, and why would we lower ourselves by showing them a level or appreciation and respect.

Jeeze. The people that actually show a bit of gratitude are making us all look bad. And it needs to stop.
Well put
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Old 25 June 2019, 03:42 AM   #21
Syed117
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Of course. And because we are so much better than they are at being human, they should be groveling and thanking us profusely. I mean, we won we have the money to buy their goods. We are superior.

I honestly find it distasteful to even have to speak with them. I would prefer it if I could just send them an email with my demands.

I mean, who are these “people” that work at AD’s. Ha. People. That’s a laugh. Who do they think they are, and why would we lower ourselves by showing them a level or appreciation and respect.

Jeeze. The people that actually show a bit of gratitude are making us all look bad. And it needs to stop.
Perfect response!

How dare anyone do something nice for someone at their AD!



For the record, I have sent a few snack type baskets to my AD. It's just a nice gesture and I send baskets to people all the time when I feel they have treated me well.

Quote:
Originally Posted by TswaneNguni View Post
A nice gesture is a discount from an AD.
I have never given any ADs gifts as a sign of gratitude.I give them my business and future business.
The market is so screwed because clients forget that the one with the money in hand ,has the power.
What we have now is groveling Rolex buyers that's unbecoming the heritage and status of the brand.Don't lose your dignity.
If I had to choose between sounding like this and having my dignity. I would throw my dignity out of the window.
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Old 25 June 2019, 03:50 AM   #22
watchmaker
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If I had to choose between sounding like this and having my dignity. I would throw my dignity out of the window.
Anybody that thinks like that I’m inclined to think they have neither dignity nor humility to lose in the first place.
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Old 25 June 2019, 04:05 AM   #23
RyanJ
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First world problems going on here. Buyers and owners of luxury goods arguing over whether or not to give gifts to their dealers.

It just made me laugh as I sit here shining my luxury watches thinking about the next piece I will acquire.
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Old 25 June 2019, 04:07 AM   #24
Mr.Rolex1
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Its not necessary however a nice gesture especially if the springbars are complimentary
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Old 25 June 2019, 04:09 AM   #25
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I see no harm in being gracious.

Agree x100
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Old 25 June 2019, 04:10 AM   #26
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Originally Posted by watchmaker View Post
I think it’s a nice gesture. Particularly since he’s helping you get hold of parts.

Small (and inexpensive) gestures like this are a very nice break from the usual entitled attitudes from people that think they are doing the sales people a favour by wanting to buy a watch from them.


Agree
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Old 25 June 2019, 04:11 AM   #27
filsgreen
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It's nice, to be nice.
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Old 25 June 2019, 04:12 AM   #28
superdog
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Originally Posted by RyanJ View Post
First world problems going on here. Buyers and owners of luxury goods arguing over whether or not to give gifts to their dealers.

It just made me laugh as I sit here shining my luxury watches thinking about the next piece I will acquire.
Giving gifts is the outcome.

Showing respect and appreciation is the underlying issue.

The guy that sold us blinds was awesome. Saved me literally thousands from the first place my wife wanted to go to. He was awesome and I was grateful. St one point he mentioned a steak dinner and how much he enjoys it.

So after it was all said and done, I made sure he and his wife got one.

I do this kind of thing a lot. And I enjoy it very much. I like seeing how people light up when you show them appreciation.
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Old 25 June 2019, 04:13 AM   #29
harvey
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Some of the replies on this thread make me sad. I don't know what to say...
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Old 25 June 2019, 04:14 AM   #30
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One would presume that that “right” thing to do would be to express gratitude with a mix of kindness


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