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Old 30 December 2020, 05:02 AM   #1
Bmarsh1605
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ďPure WatchesĒ eBay seller scam??

Hello all! Looking to hopefully purchase my first Rolex within the next couple weeks and have scoured various reputable online retailers as well as eBay. I have found one seller on eBay in particular that has a couple different options that fit my taste and seem to have very reasonable prices. Has anybody dealt with the seller ďPure WatchesĒ on eBay? I did a search on the forum here and only found one result but at that point in time (a few years ago) nobody seemed to have any experience dealing with them. They seem to have very high eBay ratings (some of which ďappearĒ to possibly be fictitious) and have corresponded back-and-forth a few times between email and they seem to be pretty responsive and helpful with my questions. I did request some various close-ups and pictures of the model/serial number which they declined to provide me until the purchase was made. Just looking for some insight, thanks!
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Old 30 December 2020, 01:41 PM   #2
GGGMT
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I have no idea about that seller, but as a first time buyer, please donít buy on eBay. Look around on this form for a few months, identify the great sellers and buy from one of those people.

What make model are you thinking about.


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Old 30 December 2020, 01:44 PM   #3
EEpro
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Welcome! What watch are you looking at?

The boutiques here on TRF are going to be your best bet. These people are part of this community and are well known to thousands of buyers.
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Old 30 December 2020, 04:33 PM   #4
77T
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Nothing I saw on their site is OEM original.
Customized dials, bezels, etc - they have a lot of them.




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Old 31 December 2020, 12:05 AM   #5
Bmarsh1605
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Thanks for the advice guys! I’ve been looking for a little while now and kind of have it narrowed down for what I want. I’m looking for a 36mm datejust with a stainless Jubilee band, fluted bezel and gray or slate dial with stick or diamond hour markers. I do realize that a lot of their watches are custom which I’m OK with. To my understanding, the watch I’m looking at has mostly oem Rolex parts (case, movement, bezel) with an aftermarket band (which I’m upgrading to oem) dial and lens. Is there any disadvantage to a watch with these characteristics with the exception of resale value? I’m assuming the level of quality of aftermarket versus OEM parts is lesser but if I’m not mistaken the aftermarket parts that I listed on this particular watch don’t seem to be ones that would commonly have issues? I’m not dead set on using this seller and I am open to options! The company offers a 30 day no hassle return policy and I plan on taking any watch I buy to a certified Rolex dealer in my area to get checked out as soon as I receive it. For some reason it won’t let me post a link to the watch but this is the eBay item number. 173547567421 Thanks guys!
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Old 31 December 2020, 12:59 AM   #6
77T
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ďPure WatchesĒ eBay seller scam??

Quote:
Originally Posted by Bmarsh1605 View Post
Thanks for the advice guys! Iíve been looking for a little while now and kind of have it narrowed down for what I want. Iím looking for a 36mm datejust with a stainless Jubilee band, fluted bezel and gray or slate dial with stick or diamond hour markers. I do realize that a lot of their watches are custom which Iím OK with. To my understanding, the watch Iím looking at has mostly oem Rolex parts (case, movement, bezel) with an aftermarket band (which Iím upgrading to oem) dial and lens. Is there any disadvantage to a watch with these characteristics with the exception of resale value? Iím assuming the level of quality of aftermarket versus OEM parts is lesser but if Iím not mistaken the aftermarket parts that I listed on this particular watch donít seem to be ones that would commonly have issues? Iím not dead set on using this seller and I am open to options! The company offers a 30 day no hassle return policy and I plan on taking any watch I buy to a certified Rolex dealer in my area to get checked out as soon as I receive it. For some reason it wonít let me post a link to the watch but this is the eBay item number. 173547567421 Thanks guys!

You may be OK with custom aftermarket work today but you may want to consider the consequences. Some may not matter to you today but could later.

For example, Rolex will not work on it at their Service Center unless you pay to replace the custom items. Costly.

Be aware that you are choosing a vintage watch at least 40 years old. The case should have a serial number that the seller did not disclose, nor picture to determine if itís 40 or 50 years old. The case lugs have been polished significantly as the ones on the crown side seem to have springbar pins proud of the lug holes (poking out shows that significant work has been done).

The watch likely has an aftermarket crystal (because the seller takes pain to note the word Rolex on other parts but is silent on that part). It may function differently in terms of watertightness. Seller doesnít seem to guarantee this point but could matter later. The watch may fail a pressure test.

You are looking at a non-quickset movement. Tedious changing the date at the end of any month with less than 31 days. It may not be the one this watch came with - that isnít pictured so you have no idea of itís condition. Also the inner caseback or midcase could be pitted (further compromising water tightness)

The datewheel may have been swapped for an aftermarket one. Lord only knows how many non-Rolex parts are in the movement.
(like barrel, mainspring, hairspring, crown/stem and other items replaced on old movements with aftermarket partís due to watchmaker not having access to genuine ones)

All I can say is the allure of low price fades quickly in the face of future problems that could be costly.

I could go on but I hope you see there is no shortcut - sharing this in the spirit of communication and hopefully avoiding future remorse.

Maybe consider a newer DJ with stick hour markers, or if Vintage is your goal, then reach out to the trusted dealers here.



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Old 31 December 2020, 01:34 AM   #7
Bmarsh1605
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Quote:
Originally Posted by 77T View Post
You may be OK with custom aftermarket work today but you may want to consider the consequences. Some may not matter to you today but could later.

For example, Rolex will not work on it at their Service Center unless you pay to replace the custom items. Costly.

Be aware that you are choosing a vintage watch at least 40 years old. The case should have a serial number that the seller did not disclose, nor picture to determine if itís 40 or 50 years old. The case lugs have been polished significantly as the ones on the crown side seem to have springbar pins proud of the lug holes (poking out shows that significant work has been done).

The watch likely has an aftermarket crystal (because the seller takes pain to note the word Rolex on other parts but is silent on that part). It may function differently in terms of watertightness. Seller doesnít seem to guarantee this point but could matter later. The watch may fail a pressure test.

You are looking at a non-quickset movement. Tedious changing the date at the end of any month with less than 31 days. It may not be the one this watch came with - that isnít pictured so you have no idea of itís condition. Also the inner caseback or midcase could be pitted (further compromising water tightness)

The datewheel may have been swapped for an aftermarket one. Lord only knows how many non-Rolex parts are in the movement.
(like barrel, mainspring, hairspring, crown/stem and other items replaced on old movements with aftermarket partís due to watchmaker not having access to genuine ones)

All I can say is the allure of low price fades quickly in the face of future problems that could be costly.

I could go on but I hope you see there is no shortcut - sharing this in the spirit of communication and hopefully avoiding future remorse.

Maybe consider a newer DJ with stick hour markers, or if Vintage is your goal, then reach out to the trusted dealers here.



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Thank you very much for your quick and thorough response. May not have been the answer I wanted to hear but the answer I certainly needed to hear! I figured the price tag seemed a little bit low and that the company almost seemed a little bit evasive with certain information during my correspondence with them. I certainly donít want to run into any issues right off the bat or get myself into some trouble with costly repairs down the road. I agree it is likely a better idea to go with a more reputable seller/newer watch. I will definitely browse the classifieds on this post forum and read reviews on the different sellers. I have one other stainless datejust with quickset and a slate gray dial with black stick markers Iím looking at on Becker time. It definitely looks to be a step up from the one on eBay. Sku# 16014B11MT
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Old 31 December 2020, 02:14 AM   #8
Bmarsh1605
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Thank you very much for your quick and thorough response. May not have been the answer I wanted to hear but the answer I certainly needed to hear! I figured the price tag seemed a little bit low and that the company almost seemed a little bit evasive with certain information during my correspondence with them. I certainly donít want to run into any issues right off the bat or get myself into some trouble with costly repairs down the road. I agree it is likely a better idea to go with a more reputable seller/newer watch. I will definitely browse the classifieds on this post forum and read reviews on the different sellers. I have one other stainless datejust with quickset and a slate gray dial with black stick markers Iím looking at one Becker time. It definitely looks to be a step up from the one on eBay. Sku#16014B11MT
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Old 16 January 2021, 01:27 PM   #9
emmalord
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I am now worried because I have just purchased a Datejust from Pure Watches. I took it into my local Rolex Service Centre to be resized and they did it for me with no questions.
I am now wondering (after reading your post) if I should send it back for a refund or if I should try and find someone to verify itís authenticity?
Whatís your thoughts?


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Old 5 July 2021, 01:35 AM   #10
Colingby
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Any updates with "Pure Watches"? There's a listing on C24 which I'm inclined to purchase
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Old 10 August 2021, 05:09 AM   #11
cokegmtesquire
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Hey all,

I too was very interested in an all gold day-date 36mm they had so i called them up. My gut is that these people are shady. They gave me a bs excuse why they can not send additional pictures. Secondly, the lady stated they refinish all the dials on their watches as well as the cases and bands. When asked if they provide authenticity guarantee she said " we can provide you with that but they are not legal papers." I would stay away. Would not take the risk over $1-1500 in savings.
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Old 10 August 2021, 06:41 AM   #12
R&S Timepieces
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Interesting thread. Started looking into this and gave them a call too.

After speaking with them today, they did confirm that almost all the parts on the particular watch that I was looking at were OEM. This includes the bracelet, dial, movement, etc. The only points of contention were that almost all of the crystals on the older pieces (1601) are non-OEM. Other major point that the representative immediately noted was the possibility that some screws in the movement itself may be replaced with non-oem parts as well. But all-in-all, didn’t feel like they were hiding any information from me and were pretty straight forward in my situation.

She also mentioned that they do offer a 1-year full service warranty for free.

Curious to see any other experiences with the company.
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Old 26 August 2021, 07:20 AM   #13
jmchris01
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My experience with Pure Watches

I purchased a 16233 TT Datejust from them through eBay nearly 2-years ago. At the time I was able to capitalize on the 10% discount that eBay was offering for Rolex watches, so I received a very good price on the watch. When I received it, the watch was near perfect condition. No complaints about the condition. However, shortly after receiving it, I noticed that the watch would randomly stop. I sent it back after two months, and they "repaired it". Unfortunately it stopped again 6-months later. This time they said they would replace the movement in that they do not do the same repair twice on a watch. Which I was happy with. Well, 8-months later (approximately 20 months after I purchase it) it stopped again. This time I could not get it to work at all.

I emailed Andrew at PureWatches two weeks ago, he never responded. I decided to take it to a certified Rolex "Master Horologist", who we are very fortunate to have in the Detroit area. The watch has a broken spring. He said the condition overall is excellent, and has all OEM parts.

Bottom Line; I received a very nice watch for the price. They honored the repair within the original warranty period, and it has all OEM pieces. I'll be happy one it's done.

Anyone needing repairs; check our Rami Farhat at anywatchrepair. He is a godsend and a very friendly and cool guy. Honest and very trustworthy. Highly recommended!
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Old 19 September 2021, 02:37 AM   #14
PureWatches
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As a long time member, I'm genuinely sorry that I haven't been more active on these forums. Quite frankly, I was alerted of this thread by another customer and felt it appropriate to respond.

As a brief introduction, my name is Andrew and I'm the director at Pure Watches. We have been in business for over a decade and I'm pleased to see that we already have several satisfied customers to vouch for us.

As a high volume online retailer, we have a large inventory of watches that is constantly changing. As some users have commented, some of our Rolex timepieces have custom/aftermarket parts. We believe in full transparency and always detail that in our descriptions. Some Rolex purists will consider adding aftermarket parts on a Rolex watch or even polishing the watch as blasphemy and I get it. That is why, some of our watches are completely original while others may have non-Rolex parts so we can try to satisfy everyone's criteria.

77T (Paul) makes some excellent points and I'll be more than happy to address them:
• Paul is correct that Rolex Service centers will not service Rolex watches with custom parts. However, many of our customers who've purchased their watch from us, trust us, and will ask us to service them when needed.
• Upon purchase, all customers will be provided additional photos of the watch (watch movement after being serviced, model number, serial number, and case back) to help validate its authenticity.
• A large percentage of our timepiece have aftermarket crystals as the original ones had to be replaced because they are in poor condition. Since all of our watches have been professionally serviced, we guarantee that the watch is water resistant but cannot guarantee the depth in which it can be submerged.
• With our servicing, there are concerns if aftermarket parts are used. Rest assured, I’d like to confirm that all of the parts used in the Rolex movement are genuine Rolex (i.e. date calendar, crown, stem, and etc).

I completely understand that our watches may not fit everyone’s expectations, that is why we offer a money back guarantee and 1-year warranty. If anyone has any questions, please send me a message and I’ll do my best to respond. Please note, response times may vary as I do not frequent these forums often.
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