New Black Bay 58 925 - Ding

[rootbeer7]

Originally Posted by gerryb92

Bothering to phone them IS an accusation, no? Otherwise why would you bother calling? You wouldn't do it yourself and immediately want it polished that quickly.

No, it isn’t. It’s a ‘what can we do’ phone call.

[GGGMT]

Originally Posted by timjohans

GGGMT that is an amazing patina there!

This is an extraordinary watch. Enjoy!




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[X E L O R]

Watches are to be worn and tell the time…


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[smokeytuna]

I have a tudor 925 and I have a small ding on the lug. I was quite upset at first but I have now accepted the fact that the silver is a softer medal and it is going to happen more and more

[sco]

Originally Posted by watchmaker

The only chance of success I see is if the OP is a frequent and high value customer and the store does not want to ruffle any feathers.

They could easily say, 'you viewed and accepted the watch in store, and it's been three days since you left with the watch - chances are it happened in your care' or words to that effect.

Always always always - inspect the watch carefully in store. Once you leave the store, it's very hard to prove you are not at fault for cosmetic damage. You are presumed to have inspected the product - so do it!

I wanted to say this, but you did a great job

[Watcheroo]

Don’t worry about it. Scratches happen and these are small enough that you’ll forget them.


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