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juliet · 24 May 2016, 05:33 PM

Hi all,

So I'm looking to get a new Explorer shortly, or once it makes it to NZ anyway. Being a bit OCD I'm wanting to pick it up from the AD exactly as it ships from Rolex.

Can someone please explain to me how a Rolex arrives at an AD, how it is packaged, what stickers etc should be on it. I want to be able to clearly tell the AD what I want. I specifically don't want the watch shown to other customers and handled by all and sundry. Might be a bit over the top but it's a big purchase for me and I want to feel like I'm definitely the first person to have handled it.

Thanks in advance.

J

Gaijin · 24 May 2016, 06:20 PM

As far as stickers there will be pretty much well, a bunch of them. Say around 20 depending. If you really want it to have been untouched insist that they hand it over to you in the so called "coffin" that Rolex ships it in. I've never had an AD offer me that and I've never asked for it. Though you can. They may have tossed it in the rubbish already.

From there you should have an outer and inner box (and sometimes even a box sleeve, though I've only received one of those once.)

From there two booklets. One a generic Rolex booklet and the other specific to the model. Two tags. One round and either red or green and the other rectangular and green with hopefully the sticker still on it with the model and serial number. Though some are removed at time of sale.

Finally a polishing cloth and of course the warranty card filled out in your name with the date of purchase.

Hope that helps.

juliet · 24 May 2016, 06:33 PM

Thanks Gaijin,

So does the watch ship in the box or does it come in a separate package, the "coffin"?

Regarding stickers I've seen a QR style sticker on the side of some watches. Does the watch itself have any other stickers actually attached to it?

Finally is there anything that the experienced Rolex purchasers out there would recommend when buying a watch with regard to the AD? Something that I should check or ask?

Cheers,

J

Jemspeed · 24 May 2016, 07:16 PM

I don't think they give polishing cloths anymore.

travisb · 24 May 2016, 07:32 PM

Quote:

Originally Posted by juliet

Thanks Gaijin,

So does the watch ship in the box or does it come in a separate package, the "coffin"?

Regarding stickers I've seen a QR style sticker on the side of some watches. Does the watch itself have any other stickers actually attached to it?

Finally is there anything that the experienced Rolex purchasers out there would recommend when buying a watch with regard to the AD? Something that I should check or ask?

Cheers,

J

The watch is shipped in the plastic coffin. The shipping box will include the actual Rolex box for the watch as well as the manuals but the watch is not in the Rolex box. Hang tags are on the watch. Multiple clear stickers on the case, clasp and bracelet. Bezel protector on the watch as well.. They no longer include a polishing cloth.

oldsalt · 24 May 2016, 10:29 PM

The AD I bought my BLNR from in Hawaii threw in the plastic shipping coffin because I was wearing my Explorer when I walked in and needed something to put it in as I decided to wear the new BLNR there and then... plus they gave me a copy of the Rolex magazine... Congrats on your "upcoming" purchase - you'll love it... it's a great watch.
I now have the luxury of rotating mine daily...
cheers

Gaijin · 24 May 2016, 11:59 PM

Forgot about the bezel protector. I had my old AD fish it out of the rubbish once. Haha. Luckily it was right on top of the pile.

W44NEG · 25 May 2016, 12:02 AM

Have a look at my Daytona unboxing as the accessories should be identical...

https://youtu.be/KO1HskMWRU8

dera · 25 May 2016, 12:52 AM

Quote:

Originally Posted by travisb

The watch is shipped in the plastic coffin. The shipping box will include the actual Rolex box for the watch as well as the manuals but the watch is not in the Rolex box. Hang tags are on the watch. Multiple clear stickers on the case, clasp and bracelet. Bezel protector on the watch as well.. They no longer include a polishing cloth.

Rolex ships the green boxes separately, they are not shipped with the watches. The shipment from Rolex SA only contains the plastic coffins with tags and cards and sleeve stickers. Rolex USA and the big retailers do it differently though, that depends on the retailer. But direct from Rolex, they come separately.

sickened1 · 25 May 2016, 01:03 AM

Quote:

Originally Posted by juliet

So does the watch ship in the box or does it come in a separate package, the "coffin"?

Here's a pic of that coffin.

Not my pic but at least you get an idea what it looks like.

juliet · 25 May 2016, 06:30 AM

Great, thanks everyone!

GradyPhilpott · 25 May 2016, 06:34 AM

Batteries not included!

McDusty · 25 May 2016, 08:58 AM

I don't think I got a polishing cloth :(

I should probably double check the box mind

MovieGuy · 25 May 2016, 10:30 AM

Don't think about the 100+ technicians who have handled your watch during production then!

GB-man · 25 May 2016, 12:08 PM

You'll never be the first first but I know what you mean. Just tell them precisely what you told us. They will accomodate you!

anothernewphone · 25 May 2016, 12:34 PM

Quote:

Originally Posted by McDusty

I don't think I got a polishing cloth :(

I should probably double check the box mind

I think you missed the part where it says cloths are not included anymore.

bdex75 · 25 May 2016, 12:49 PM

Just tell them you want Geneva air and they will get the point. Leave it in the plastic box sealed up until you get there. I would think they could accommodate that if it is bought and paid for. And as Grady said, batteries not included!!

Sent from my iPhone using Tapatalk

OmegaJJH · 25 May 2016, 05:41 PM

I don't believe that the watch being presented in the coffin guarantees the watch is untouched.

I once got to try on a Platinum Daytona in an AD in Dubai. The watch came out of the coffin, I tried it on etc and then it went straight back in to the coffin for the next guy.

GB-man · 25 May 2016, 07:01 PM

Quote:

Originally Posted by OmegaJJH

I don't believe that the watch being presented in the coffin guarantees the watch is untouched.

I once got to try on a Platinum Daytona in an AD in Dubai. The watch came out of the coffin, I tried it on etc and then it went straight back in to the coffin for the next guy.

Ditto with a 116520. Closest thing to a guarantee is if you're a good customer and you make a special request. Even then they could just lie lol you'd never know.

leningrad · 25 May 2016, 09:52 PM

Hey everyone, I just got my new 114060 new from my AD and I did not receive the green leather wallet for the warranty card? Is Rolex still giving these out with new watches? I did receive the little green cardboard holder for the card and booklets.

AK797 · 25 May 2016, 11:11 PM

How much do those coffins go for on ebay?

Ah, not enough for a bargain bucket... shame.

24 May 2016, 05:33 PM	#1
juliet "TRF" Member Join Date: Jun 2011 Location: New Zealand Watch: Explorer 214270 Posts: 116	New Rolex - What's included? Hi all, So I'm looking to get a new Explorer shortly, or once it makes it to NZ anyway. Being a bit OCD I'm wanting to pick it up from the AD exactly as it ships from Rolex. Can someone please explain to me how a Rolex arrives at an AD, how it is packaged, what stickers etc should be on it. I want to be able to clearly tell the AD what I want. I specifically don't want the watch shown to other customers and handled by all and sundry. Might be a bit over the top but it's a big purchase for me and I want to feel like I'm definitely the first person to have handled it. Thanks in advance. J

25 May 2016, 06:34 AM	#12
GradyPhilpott 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2008 Location: New Mexico Watch: 116710 BLNR Posts: 34,345	Batteries not included! __________________ JJ Inaugural TRF $50 Watch Challenge Winner

25 May 2016, 09:52 PM	#20
leningrad "TRF" Member Join Date: Jun 2014 Location: North Country Watch: Sure Posts: 23	leather wallet Hey everyone, I just got my new 114060 new from my AD and I did not receive the green leather wallet for the warranty card? Is Rolex still giving these out with new watches? I did receive the little green cardboard holder for the card and booklets.

24 May 2016, 06:20 PM	#2
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,180	As far as stickers there will be pretty much well, a bunch of them. Say around 20 depending. If you really want it to have been untouched insist that they hand it over to you in the so called "coffin" that Rolex ships it in. I've never had an AD offer me that and I've never asked for it. Though you can. They may have tossed it in the rubbish already. From there you should have an outer and inner box (and sometimes even a box sleeve, though I've only received one of those once.) From there two booklets. One a generic Rolex booklet and the other specific to the model. Two tags. One round and either red or green and the other rectangular and green with hopefully the sticker still on it with the model and serial number. Though some are removed at time of sale. Finally a polishing cloth and of course the warranty card filled out in your name with the date of purchase. Hope that helps.

24 May 2016, 06:33 PM	#3
juliet "TRF" Member Join Date: Jun 2011 Location: New Zealand Watch: Explorer 214270 Posts: 116	Thanks Gaijin, So does the watch ship in the box or does it come in a separate package, the "coffin"? Regarding stickers I've seen a QR style sticker on the side of some watches. Does the watch itself have any other stickers actually attached to it? Finally is there anything that the experienced Rolex purchasers out there would recommend when buying a watch with regard to the AD? Something that I should check or ask? Cheers, J

24 May 2016, 07:16 PM	#4
Jemspeed "TRF" Member Join Date: Apr 2015 Location: Washington, DC Posts: 199	I don't think they give polishing cloths anymore.

24 May 2016, 11:59 PM	#7
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,180	Forgot about the bezel protector. I had my old AD fish it out of the rubbish once. Haha. Luckily it was right on top of the pile.

25 May 2016, 12:02 AM	#8
W44NEG "TRF" Member Join Date: Jul 2014 Location: NW England, UK Posts: 109	Have a look at my Daytona unboxing as the accessories should be identical... https://youtu.be/KO1HskMWRU8

25 May 2016, 06:30 AM	#11
juliet "TRF" Member Join Date: Jun 2011 Location: New Zealand Watch: Explorer 214270 Posts: 116	Great, thanks everyone!

25 May 2016, 08:58 AM	#13
McDusty "TRF" Member Join Date: Apr 2016 Location: New York Posts: 85	I don't think I got a polishing cloth :( I should probably double check the box mind

25 May 2016, 10:30 AM	#14
MovieGuy "TRF" Member Join Date: Jun 2008 Location: Everywhere Posts: 631	Don't think about the 100+ technicians who have handled your watch during production then!

25 May 2016, 12:08 PM	#15
GB-man 2024 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 36,856	You'll never be the first first but I know what you mean. Just tell them precisely what you told us. They will accomodate you!

25 May 2016, 12:49 PM	#17
bdex75 "TRF" Member Join Date: Jul 2011 Real Name: Brandon Location: Indianapolis Watch: my money vanish Posts: 8,506	Just tell them you want Geneva air and they will get the point. Leave it in the plastic box sealed up until you get there. I would think they could accommodate that if it is bought and paid for. And as Grady said, batteries not included!! Sent from my iPhone using Tapatalk

25 May 2016, 05:41 PM	#18
OmegaJJH "TRF" Member Join Date: May 2013 Real Name: James Location: UK Watch: Rolex & Omega Posts: 6,663	I don't believe that the watch being presented in the coffin guarantees the watch is untouched. I once got to try on a Platinum Daytona in an AD in Dubai. The watch came out of the coffin, I tried it on etc and then it went straight back in to the coffin for the next guy.

25 May 2016, 11:11 PM	#21
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,219	How much do those coffins go for on ebay? Ah, not enough for a bargain bucket... shame.

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