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Old 2 October 2011, 09:47 PM   #1
humvee
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AD wearing gloves - A little too ridiculous

I went to an AD and asked to see a watch. He reaches out to a box and takes out these gloves. Then he puts them on as though he is about to do a
heart transplant surgery. Then he shows me the watch. All this while, I am trying not to laugh.

I think wearing gloves when showing a watch to a customer borders onthe ridiculous. Comeon man, it is watch. Worst case, it gets fingerprints all over and he can wipe them off. But the ridiculous part is that he hands me the watch and I am not wearing gloves so what is the point???

I felt like saying "come on dude, what's the problem... you couldn't get into medical school?"
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Old 2 October 2011, 09:49 PM   #2
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I would be even more worried if he asked you to bend over and cough!

They do look funny those gloves.
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Old 2 October 2011, 09:49 PM   #3
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I have that automatic reaction to bend over when I see someone putting on gloves.
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Old 2 October 2011, 09:51 PM   #4
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I thought the AD was going to strangle me for asking for so many discounts and freebies
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Old 2 October 2011, 09:52 PM   #5
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Pretty odd coming from a guy that is afraid of wearing his own watches while surfing the net

Quote:
Originally Posted by humvee
The worst is the friction from a desk. I wear my watch on the right hand and use the mouse with the right hand also. So the clasp and a couple of links right afer the clasp, on either side, get rubbed on the desk and I get some hardcore scratches.

Since then, I have put a padding area, like taped a bubble wrap piece where I know my clasp would be resting. No scratches since then. THat piece is about 6x6.

To minimize scratches, is like losing weight. You can't just talk about it but have to actually manage it.

When I leave my desk, I make sure my watch is touching my leg as I am walking and now these tactics have become a habit.

Just takes a little prudence and awareness. But when I am wearing my seikos, I not that worried.

Not wearing a watch at home also helps. As a result, all my watches look brand stinkin new!
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Old 2 October 2011, 09:54 PM   #6
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When someone uses white gloves it has more to do with the presentation than anything else.

It's like walking a red carpet. I personally think this looks more goofy in the airports and their little red carpets than when an AD presents a Patek or Rolex.
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Old 2 October 2011, 09:55 PM   #7
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Pretty odd coming from a guy that is afraid of wearing his own watches while surfing the net
Ever since I was a little kid, I always took my watch off when I got home. This is has nothing to do with scratches. At home I want to be relaxed and not have anything on my arm. THat deskdiving comment was for my work since I am o nthe computer 9-10 hrs a day.
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Old 2 October 2011, 10:01 PM   #8
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I have no problem with a jeweler handling a watch with gloves. Reducing the oils transferred is a good thing, since oil and dirt get into cracks that a simple wipe-down doesn't remove.
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Old 2 October 2011, 10:02 PM   #9
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Quote:
Originally Posted by humvee View Post
I went to an AD and asked to see a watch. He reaches out to a box and takes out these gloves. Then he puts them on as though he is about to do a
heart transplant surgery. Then he shows me the watch. All this while, I am trying not to laugh.

I think wearing gloves when showing a watch to a customer borders onthe ridiculous. Comeon man, it is watch. Worst case, it gets fingerprints all over and he can wipe them off. But the ridiculous part is that he hands me the watch and I am not wearing gloves so what is the point???

I felt like saying "come on dude, what's the problem... you couldn't get into medical school?"
What do you mean? You didn't ask him for a pair of gloves for you to wear? I always do!!!
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Old 2 October 2011, 10:04 PM   #10
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Quote:
Originally Posted by humvee View Post
I went to an AD and asked to see a watch. He reaches out to a box and takes out these gloves. Then he puts them on as though he is about to do a
heart transplant surgery. Then he shows me the watch. All this while, I am trying not to laugh.

I think wearing gloves when showing a watch to a customer borders onthe ridiculous. Comeon man, it is watch. Worst case, it gets fingerprints all over and he can wipe them off. But the ridiculous part is that he hands me the watch and I am not wearing gloves so what is the point???

I felt like saying "come on dude, what's the problem... you couldn't get into medical school?"
its all about presentation and making customer feeling "loved".

the reason for the AD sales person too wear a glove when handling a watch for a customer to view and handle is that the custom feels that they are handling something new without any finger prints on it.

its like picking up a new car from the dealership - they'd fill up the tank and gave it a nice once-over..... maybe they didnt really have to, because the tank will get empty and the car will get dirty... so whats the point?!?
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Old 2 October 2011, 10:05 PM   #11
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There is a difference between a watch and a Rolex...

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Old 2 October 2011, 10:08 PM   #12
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Quote:
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What do you mean? You didn't ask him for a pair of gloves for you to wear? I always do!!!
oh yeah yeah, all the time and the ad says "Now you will be able to hold it and when you are done, lemme know and I will show you the watch!"

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Old 2 October 2011, 10:12 PM   #13
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Quote:
Originally Posted by esm View Post
its all about presentation and making customer feeling "loved".

the reason for the AD sales person too wear a glove when handling a watch for a customer to view and handle is that the custom feels that they are handling something new without any finger prints on it.

its like picking up a new car from the dealership - they'd fill up the tank and gave it a nice once-over..... maybe they didnt really have to, because the tank will get empty and the car will get dirty... so whats the point?!?
Well you are right. Most likely, it is your first time handling that watch and what memories remain will be you impressed with the watch and how the watch was prsented to you and it makes a big psychological impact in your purchasing decision.

Also it is an indirect way of the AD saying to you "Better take care examining it or else!"

And your brain automatically goes into that "wow, this is so special" mode.
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Old 2 October 2011, 10:20 PM   #14
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Quote:
Originally Posted by humvee View Post
Ever since I was a little kid, I always took my watch off when I got home....
I don't get that, wearing a watch at home is very common place to wear one.
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Old 2 October 2011, 10:22 PM   #15
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Quote:
Originally Posted by humvee View Post

also it is an indirect way of the ad saying to you "better take care examining it or else.
this!
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Old 2 October 2011, 10:24 PM   #16
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Quote:
Originally Posted by humvee View Post
Ever since I was a little kid, I always took my watch off when I got home. This is has nothing to do with scratches. At home I want to be relaxed and not have anything on my arm.
Quote:
Originally Posted by Lol-x View Post
I don't get that, wearing a watch at home is very common place to wear one.
Add me to the oddball club...I like to not have anything metal on at home when I'm in for the night.
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Old 2 October 2011, 10:24 PM   #17
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Rolex "requires" them to do it that way, or at least strongly reminds them to.
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Old 2 October 2011, 10:26 PM   #18
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What you were saying if the ad banging the watches that he is presenting to you between each other or slamming them on the table outside the presentation tray?

These watches are bnib and must remain that way until they sold. Maybe it looks funny or silly but i think that every AD that respect himself must treat the bnib watches that way.

I once witnessed in a Panerai AD a customer in his try to buckle up the strap dropped the bnib 312 on the floor and smashed the crystal in a thousand pieces. I almost had a stroke.
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Old 2 October 2011, 10:29 PM   #19
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We all know that a Rolex is not to be used as god intended. They should only be left in the box with all papers put in the safe for later resale. All Rolexes must be handled with gloves.
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Old 2 October 2011, 10:29 PM   #20
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Quote:
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What you were saying if the ad banging the watches that he is presenting to you between each other or slamming them on the table outside the presentation tray?

These watches are bnib and must remain that way until they sold. Maybe it looks funny or silly but i think that every AD that respect himself must treat the bnib watches that way.
I totally agree!
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Old 2 October 2011, 10:30 PM   #21
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Quote:
Originally Posted by humvee View Post
I went to an AD and asked to see a watch. He reaches out to a box and takes out these gloves. Then he puts them on as though he is about to do a
heart transplant surgery. Then he shows me the watch. All this while, I am trying not to laugh.

I think wearing gloves when showing a watch to a customer borders onthe ridiculous. Comeon man, it is watch. Worst case, it gets fingerprints all over and he can wipe them off. But the ridiculous part is that he hands me the watch and I am not wearing gloves so what is the point???

I felt like saying "come on dude, what's the problem... you couldn't get into medical school?"
Its no more ridicules than some of the posts on TRF where some owners have special resting cloths for there watches at night.And special cloths and shampoo for washing there Rolex watches.
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Old 2 October 2011, 10:33 PM   #22
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Its no more ridicules than some of the posts on TRF where some owners have special resting cloths for there watches at night.And special cloths and shampoo for washing there Rolex watches.
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Old 2 October 2011, 10:46 PM   #23
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As others have said, it's all to do with creating an image..... Equivalent to a specialist handling a work of art. Just to make you appreciate the value of the watch and how lucky you would be to own it.... So just another sales technique and personally, I'd rather that than some unwashed grubby finger nailed guy handling them.

But I would start to worry if he pulled out a pair of rubber gloves ......... Rolex or not.......
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Old 2 October 2011, 10:48 PM   #24
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I have been more worried if the AD have pull out a umbrella.
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Old 2 October 2011, 11:26 PM   #25
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I dont mind the gloves. I think they should make customers wear gloves too when handling gold. Go to any AD and try to find a Gold or TT watch that the band does not have any scratches on it. After a million tire kickers try the watch on and touches the gold the AD wipes the smudges off with a dry polishing cloth. This always puts scratches on the gold. You have to wash gold with soap and water before wiping to avoid scratches. Rolex should add more clear tape that covers the whole band. If Im spending 12-30k on a watch it should atleast be perfect for one afternoon after I buy it.
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Old 2 October 2011, 11:36 PM   #26
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I just realized what if customers are wearing rings, like weddingbands? there is some possibility of scratching a brand new watch!
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Old 2 October 2011, 11:36 PM   #27
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I dont mind the gloves. I think they should make customers wear gloves too when handling gold. Go to any AD and try to find a Gold or TT watch that the band does not have any scratches on it. After a million tire kickers try the watch on and touches the gold the AD wipes the smudges off with a dry polishing cloth. This always puts scratches on the gold. You have to wash gold with soap and water before wiping to avoid scratches. Rolex should add more clear tape that covers the whole band. If Im spending 12-30k on a watch it should atleast be perfect for one afternoon after I buy it.
Correct. I've seen tons of TT Subs and GMTs with bad scratches at the AD. I don't mind scratches at all, as long as I put them there myself.
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Old 2 October 2011, 11:42 PM   #28
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The Rolex AD chain here in the Netherlands requires their personel to wear gloves while handeling highend watches. I believe it is good practice to take care of the watches.
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Old 2 October 2011, 11:45 PM   #29
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Pretty odd coming from a guy that is afraid of wearing his own watches while surfing the net
LOL omg you cant be serious! why not just bubble wrap your watch
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Old 2 October 2011, 11:58 PM   #30
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The sales person could be wearing rings that could scratch the watch....

I see nothing wrong with them wearing gloves.
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