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Old 8 October 2018, 04:00 AM   #31
Razorsedge1
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Thanks for sharing. I recently purchased same watch and will make sure I don't repeat your mistake. On positive side blue ROC is beautiful watch! Hope you get it back quickly.
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Old 8 October 2018, 04:11 AM   #32
Tomas Eriksson
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How is it irrelevant? The OP used their product with bad results. I tried their spray and super-soft brush once on a brand new Rolex and it left it all scratched up. I emailed them about it and their CEO got sh**ty with me.

Unfair? Trust me, I could tell you how I really feel about them and their owner.
Even the best tools can result in disaster in the wrong hands...
I can vouch for that their soft brushes don’t leave marks on even polished gold rolexes. Did you maybe wipe it down with a contaminated cloth afterwards?


But getting back to the OP, even with the correct grit sandpaper you won’t get a good result without removing the crystal and polishing with a plain surface.
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Old 8 October 2018, 04:13 AM   #33
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Even the best tools can result in disaster in the wrong hands...
I can vouch for that their soft brushes don’t leave marks on even polished gold rolexes. Did you maybe wipe it down with a contaminated cloth afterwards?


But getting back to the OP, even with the correct grit sandpaper you won’t get a good result without removing the crystal and polishing with a plain surface.
Agree. I have their brush and its much much softer than the softest toothbrush. Literally too soft I would say. How that could scratch any kind of metal is beyond me.

To the opening poster - hope you get your watch back quickly and as pristine as it was before
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Old 8 October 2018, 04:39 AM   #34
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Thanks everyone. I’m assured it’ll look new!
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Old 8 October 2018, 10:25 AM   #35
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Take it to another thread, if you haven't done so already?

In this case, the OP screwed up, not because he used WristClean products, but because he tried to "brush polish" the ROC bezel himself. He acknowledges this. How you feel about WristClean, their CEO, and their products is irrelevant to this thread.
Thank you for the advice. You clearly know best.
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Old 8 October 2018, 10:42 AM   #36
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Thank you for the advice. You clearly know best.
Funny. Actually, I was interested in what you had to say about WristClean, just not in this thread.

So I searched and found you posted about this 5 years ago. You didn't get much support for your claim that Veraet's cleaning fluid and microfiber cloth scratched your Rolex, and the consensus opinion was that either the cleaning revealed scratches you hadn't seen, or you introduced a contaminant while doing your wipe down.

But you didn't want to hear it. Somehow, their non-abrasive spray and super-soft cloth did it. Or maybe it was the super-soft brush which you now mention.

How did your 800-grit fiberglass pen work out in 2015?
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Old 8 October 2018, 11:06 AM   #37
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Ouch.
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Old 8 October 2018, 11:14 AM   #38
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Old 17 October 2018, 08:12 AM   #39
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Shit I didn't realize their soft tooth brushes scratch watches, I've used it on my gold pieces gonna have to double check my bands FACK
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Old 17 October 2018, 10:13 AM   #40
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It wasn’t scratched as much as it was smoothed by the combination of manual strokes plus the polishing effect of the wrist clean emulsion.


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Old 26 October 2018, 08:52 AM   #41
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Yeah........ so AP wants $790 to refinish my bezel. Ummhhhhhh. . anyone have any experience with this sort of thing. This seem normal? I’m kinda flumaxed.
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Old 26 October 2018, 10:32 AM   #42
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Atleast it was fixable, great contribution.
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Old 26 October 2018, 10:36 AM   #43
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Yeah........ so AP wants $790 to refinish my bezel. Ummhhhhhh. . anyone have any experience with this sort of thing. This seem normal? I’m kinda flumaxed.


Maybe you should try your polishing kit again. Or bite the bullet and get it done properly.


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Old 26 October 2018, 10:42 AM   #44
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Yeah........ so AP wants $790 to refinish my bezel. Ummhhhhhh. . anyone have any experience with this sort of thing. This seem normal? I’m kinda flumaxed.


Well, I believe that likely includes some labor costs with taking the bezel off, water testing, etc. I doubt the $790 is just the polish, I never recall it being that high. Scan and post the quote they sent you.


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Old 26 October 2018, 10:45 AM   #45
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Maybe you should try your polishing kit again. Or bite the bullet and get it done properly.


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Comments like that just aren’t necessary. It’s $800 to polish one spot. It seems excessive. Don’t know why you come on a thread just to make a remark like that.
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Old 26 October 2018, 10:49 AM   #46
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Well, I believe that likely includes some labor costs with taking the bezel off, water testing, etc. I doubt the $790 is just the polish, I never recall it being that high. Scan and post the quote they sent you.


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Yeah. It was $420 for partial service/water testing. Basically to take the watch apart. Fine with that. $370 to refinish brushed surface of the bezel.
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Old 26 October 2018, 10:55 AM   #47
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Comments like that just aren’t necessary. It’s $800 to polish one spot. It seems excessive. Don’t know why you come on a thread just to make a remark like that.


I just found it humorous that you tried to cheaply polish your bezel, now you are trying to cheaply fix it.


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Old 26 October 2018, 11:45 AM   #48
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I just found it humorous that you tried to cheaply polish your bezel, now you are trying to cheaply fix it.


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Wow dude. $24,000 watch and I’d rather not spend another $800 2 months later and I’m just cheap. Get a life.
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Old 26 October 2018, 11:48 AM   #49
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Wow dude. $24,000 watch and I’d rather not spend another $800 2 months later and I’m just cheap. Get a life.


I’m not attacking you or being mean, I just see the humor in this situation.

Also, I never called you cheap. No need to get upset.


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Old 26 October 2018, 12:20 PM   #50
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I’m not attacking you or being mean, I just see the humor in this situation.

Also, I never called you cheap. No need to get upset.


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K. My bad. Been a crap day. Took it that way. Sorry
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Old 26 October 2018, 12:25 PM   #51
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Ruined my new ROC

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Yeah. It was $420 for partial service/water testing. Basically to take the watch apart. Fine with that. $370 to refinish brushed surface of the bezel.


That seems more in line. Honestly, it is what it is. They have to take it apart, polish the bezel, put it back together properly. That takes some talented and trained person time to do, who they pay. They need to charge you. It's a 24k watch, service on these isn't cheap but this doesn't seem completely unreasonable to me either. It's an AP, gotta pay to play.

I have only ever had any of mine polished while being there for service anyhow. You could have lived with it, or just left it the way it was before you did it yourself, and had it addressed while in for standard service. Then the $370 wouldn't have seemed so bad. It seems bad to you now because they have a partial service included, which again makes sense.


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Old 26 October 2018, 12:45 PM   #52
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Comments like that just aren’t necessary. It’s $800 to polish one spot. It seems excessive. Don’t know why you come on a thread just to make a remark like that.

Sorry, dude. As you broke it down, half of the fee is for taking the watch apart, putting it back together, etc. And I’m pretty sure the polishing isn’t one spot, but on the whole bezel, to insure an even brushing.

Check out the AP YouTube channel on how they build/polish a Royal Oak case.
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Old 10 November 2018, 12:24 AM   #53
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Back. Fixed. Thanks for all the moral support! Thankfully they were able to just hand refinish the bezel so not much metal gone. Happy Friday!


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Old 10 November 2018, 01:00 AM   #54
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Back. Fixed. Thanks for all the moral support! Thankfully they were able to just hand refinish the bezel so not much metal gone. Happy Friday!


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GREAT news! Gorgeous again!
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Old 10 November 2018, 01:42 AM   #55
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Nice. Glad you got it back in action. Looks great
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Old 10 November 2018, 01:44 AM   #56
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Back. Fixed. Thanks for all the moral support! Thankfully they were able to just hand refinish the bezel so not much metal gone. Happy Friday!


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Old 10 November 2018, 05:33 AM   #57
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Glad they could fix it up for you
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Old 10 November 2018, 07:42 AM   #58
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Good for you! How much did they charge in the end?
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Old 10 November 2018, 08:52 AM   #59
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How is it irrelevant? The OP used their product with bad results. I tried their spray and super-soft brush once on a brand new Rolex and it left it all scratched up. I emailed them about it and their CEO got sh**ty with me.

Unfair? Trust me, I could tell you how I really feel about them and their owner.
Weird I use their super fine brush on my Day Date and on my two tone sub. No scratches and works fantastic!
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Old 10 November 2018, 09:59 AM   #60
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Good for you! How much did they charge in the end?
840. Got a nice travel case that came back with it which was a nice surprise.
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