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Old 12 January 2024, 11:46 AM   #1
ned4n6
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Rolex Explorer II Question

I have a 2017 Explorer 2 which keeps excellent time. However, recently the hour hand loses an hour or more while the minute hand maintains perfect time. Anybody experience this?
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Old 12 January 2024, 03:35 PM   #2
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Any changes in how the hour hand fast setting feels? Because this sounds like the spring on your gmt wheel is broken.
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Old 13 January 2024, 01:29 AM   #3
ned4n6
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Fast setting of hour hand feels and looks normal. In fact, I fast set it 24 hrs. clockwise looking for anomalies but the hour hand changed crisply each hour. Could I have caused some damage by fast setting it once counter-clockwise?

Appreciate your input.
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Old 13 January 2024, 07:03 AM   #4
cuppa_watch
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I quick jump backwards my hour hands on my 3285s all the time. That's totally fine.

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Old 13 January 2024, 07:07 AM   #5
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Originally Posted by ned4n6 View Post
Fast setting of hour hand feels and looks normal. In fact, I fast set it 24 hrs. clockwise looking for anomalies but the hour hand changed crisply each hour. Could I have caused some damage by fast setting it once counter-clockwise?

Appreciate your input.
No that won't cause any damage.
It sounds like you'll need a service, if the spring is broken doesn't really matter since it's included in the cost anyway like most parts that are susceptible to wear.
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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 15 January 2024, 10:09 AM   #6
ned4n6
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After fast setting it forward 24 hrs.2 days ago, the hour hand is advancing normally. If it happens again, it goes in for service.
Thanks for your inputs.
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Old 5 February 2024, 11:38 AM   #7
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Keep an eye on it and if it happens again, off to the RSC.
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Old 9 February 2024, 09:59 AM   #8
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Seems Fixed

After the problem continued, I reset everything from midnight setting all hands pointing to 12. It's been running properly for two weeks now. Looks like that reset did the trick. It makes no sense to me as to why the hour hand dropped back an hour a day before.
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Old 28 April 2024, 12:26 AM   #9
ned4n6
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Finally fixed

Got my watch serviced by Rolex and it was restored like new. The problem as explained by the tech stemmed from changing the date backward vs. forward. Apparently with the newer Rolexes, the date should always be advanced, never rotated ccw through the date. This damaged a gear causing the hour hand to drop back.
LESSON LEARNED.
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