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BMess · 15 April 2017, 12:20 PM

The last watch I bought was from an AD so the warranty card was stamped with the AD's name and address and then dated by them. For those of you who buy new from DavidSW (or other non-ADs), do you do date the card yourself or leave it blank? If sending back to RSC for service/warranty, will RSC care if the card is blank/the watch was not bought from an AD?

Doood · 15 April 2017, 12:23 PM

I am curious as well.

swils8610 · 15 April 2017, 12:31 PM

I have bought BNIB from trusted sellers here and have had my name on the warranty card. Never had a blank one.

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Hard_Six · 15 April 2017, 12:32 PM

I've purchased a few from David and the cards were stamped by the AD and dated. On new ones, the name was left blank (David had my name added before shipping to me).

Bigsykedaddy · 15 April 2017, 12:32 PM

When you buy the watch from a trusted seller it has an AD's name stamped on it (whichever AD they purchased it from) and it is named and dated by DavidSW. Then tells the AD who he bought it from the name and date he wrote on the card.

Other trusted sellers get them directly from an AD, they call them up and say "put HarrisonK on the card and dated it 4/14/17" and then the watch ships from the AD with your name on the card and the date you bought it (so the AD swipes it before sending it to you)

NKflyer · 15 April 2017, 12:36 PM

You can leave the card blank for the time being if desired but if you ever need warranty work, make sure it has somebody's name on it before sending it to Rolex.

The date that is written in is sort of arbitrary because Rolex will know exactly when the watch was sold/warranty began because the dealer swipes the card before the watch leaves their store. If a reseller has the watch in inventory for a couple months, that'll be a couple months shorter warranty.

Lastly, every Rolex is sold by an AD at some point unless you are a celebrity or pro athlete or something that gets them direct.

Hodog16 · 15 April 2017, 01:28 PM

All watches are originally bought from an AD no matter where they end up, so the RSC won't know from whom you bought the watch, they will only know when it was originally bought from an AD when the card was swiped.

They won't know the name of the original buyer either unless it happens to already be written on the card, but even then the name on the card is not important to the RSC.

David has written my name on the warranty card on the watches I've bought from him new. Some of his used watches have an open card as well depending on what the original buyer requested.

Greenp · 15 April 2017, 01:44 PM

I was wondering if anyone bought a brand besides Rolex from a trusted seller. Do you also get a valid warranty card?

yannis · 15 April 2017, 02:37 PM

New 5 year warranty cards have to be swiped electronically by the AD so warranty starts the day it is done so by the AD. Name can be left blank.

nursejm · 15 April 2017, 04:57 PM

"when you buy a Rolex from the grey market, you do not have any more a warranty.

This is a way for Rolex to control gray market sales and their overall distribution."

"Rolex checks it this way : when you buy a Rolex watch at an AD, they photocopy the filled in green warranty card and send it to Rolex. Whenever a watch is sent under warranty, Rolex checks for that photocopy and it has to match your name. If they don’t have your card in their records and you can’t provide the original bill of sale from the AD, then you bill charged for a service "

Read this..

https://blog.toolwatch.io/watch-tips...olicy-updated/

SeaDweller50 · 15 April 2017, 05:34 PM

I purchased my SD from a jewellers that had no name on the warranty card. It's not important.

joli160 · 15 April 2017, 05:35 PM

Rolex does not keep records of ownership nor is it required to ID yourself when buying a watch.
The warranty comes with the watch and starts when the card is swiped at the AD, regardless who bought it, grey dealer or private person.

No announcements of changes in warranty policy have been made by Rolex.
Obviously even Rolex has to comply with consumers rights legislation and can't just change watch owners rights overnight.

SeaDweller50 · 15 April 2017, 05:57 PM

Correct. The article above is complete BS. Just read the comments. A FULL warranty means just that.

Old Expat Beast · 15 April 2017, 06:27 PM

Quote:

Originally Posted by nursejm

"when you buy a Rolex from the grey market, you do not have any more a warranty.

This is a way for Rolex to control gray market sales and their overall distribution."

"Rolex checks it this way : when you buy a Rolex watch at an AD, they photocopy the filled in green warranty card and send it to Rolex. Whenever a watch is sent under warranty, Rolex checks for that photocopy and it has to match your name. If they don’t have your card in their records and you can’t provide the original bill of sale from the AD, then you bill charged for a service "

Read this..

https://blog.toolwatch.io/watch-tips...olicy-updated/

This is a false rumour that was going around late last year, spread by a couple of idiot bloggers and youtubers. Ignore it. There's even a retraction near the top of the page you link to.

Sweetswisssteel · 15 April 2017, 08:51 PM

Quote:

Originally Posted by nursejm

"when you buy a Rolex from the grey market, you do not have any more a warranty.

This is a way for Rolex to control gray market sales and their overall distribution."

"Rolex checks it this way : when you buy a Rolex watch at an AD, they photocopy the filled in green warranty card and send it to Rolex. Whenever a watch is sent under warranty, Rolex checks for that photocopy and it has to match your name. If they don’t have your card in their records and you can’t provide the original bill of sale from the AD, then you bill charged for a service "

Read this..

https://blog.toolwatch.io/watch-tips...olicy-updated/

Rubbish. Rolex only want to see the card or a copy with date/stamp on it. Name means nothing. Rolex understand that we live in a free society where we are allowed to sell their products second hand. Warranty stands even if it has 300 owners in 5 years.

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manhattanproj · 18 April 2017, 06:40 AM

does rolex re-issue warranty card for a new watch?

the card was supposed to have my name. a snafu happened and the card was named under someone else. the seller (recommended by some in this forum) will have the card re-issue to my name. does rolex do that? cause for worries/concerns?

gregmoeck · 18 April 2017, 09:12 AM

It does not really matter what is on the card

Blue_Lume · 18 April 2017, 09:27 AM

I have an open card submariner - no name, date, dealer info.

I have a card from a trusted seller on here - my name, december 16 date - whoever the dealer in canada is.

Doesn't matter. If you have warrantee work that needs to be done, there are many many threads about if your card is any good if you're not the original owner.

15 April 2017, 12:20 PM	#1
BMess "TRF" Member Join Date: Jun 2012 Location: NYC Metro Posts: 653	Card signature from DavidSW (or other non-ADs) The last watch I bought was from an AD so the warranty card was stamped with the AD's name and address and then dated by them. For those of you who buy new from DavidSW (or other non-ADs), do you do date the card yourself or leave it blank? If sending back to RSC for service/warranty, will RSC care if the card is blank/the watch was not bought from an AD?

15 April 2017, 02:37 PM	#9
yannis "TRF" Member Join Date: Nov 2008 Real Name: Yannis Location: Europe Watch: maniac Posts: 9,070	New 5 year warranty cards have to be swiped electronically by the AD so warranty starts the day it is done so by the AD. Name can be left blank. __________________ Rolex Submariner 116610LV \| Tudor 79220N DSSD MEMBERS - OWNERS CLUB

15 April 2017, 04:57 PM	#10
nursejm Banned Join Date: Feb 2015 Location: Abu Dhabi/Manila Watch: Rolex, PAM, Tag. Posts: 253	Card signature from DavidSW (or other non-ADs) "when you buy a Rolex from the grey market, you do not have any more a warranty. This is a way for Rolex to control gray market sales and their overall distribution." "Rolex checks it this way : when you buy a Rolex watch at an AD, they photocopy the filled in green warranty card and send it to Rolex. Whenever a watch is sent under warranty, Rolex checks for that photocopy and it has to match your name. If they don’t have your card in their records and you can’t provide the original bill of sale from the AD, then you bill charged for a service " Read this.. https://blog.toolwatch.io/watch-tips...olicy-updated/

15 April 2017, 05:35 PM	#12
joli160 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,355	Rolex does not keep records of ownership nor is it required to ID yourself when buying a watch. The warranty comes with the watch and starts when the card is swiped at the AD, regardless who bought it, grey dealer or private person. No announcements of changes in warranty policy have been made by Rolex. Obviously even Rolex has to comply with consumers rights legislation and can't just change watch owners rights overnight. __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

15 April 2017, 12:23 PM	#2
Doood "TRF" Member Join Date: Mar 2017 Location: Socal Posts: 973	I am curious as well.

15 April 2017, 12:31 PM	#3
swils8610 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 8,993	I have bought BNIB from trusted sellers here and have had my name on the warranty card. Never had a blank one. Sent from my iPhone using Tapatalk Pro

15 April 2017, 12:32 PM	#4
Hard_Six "TRF" Member Join Date: Jul 2016 Real Name: Trey Location: Texas Watch: those three’s roll Posts: 3,036	I've purchased a few from David and the cards were stamped by the AD and dated. On new ones, the name was left blank (David had my name added before shipping to me).

15 April 2017, 12:32 PM	#5
Bigsykedaddy "TRF" Member Join Date: Nov 2016 Real Name: Anthony Location: Florida Watch: LVc \| SubC Posts: 2,285	When you buy the watch from a trusted seller it has an AD's name stamped on it (whichever AD they purchased it from) and it is named and dated by DavidSW. Then tells the AD who he bought it from the name and date he wrote on the card. Other trusted sellers get them directly from an AD, they call them up and say "put HarrisonK on the card and dated it 4/14/17" and then the watch ships from the AD with your name on the card and the date you bought it (so the AD swipes it before sending it to you)

15 April 2017, 12:36 PM	#6
NKflyer "TRF" Member Join Date: Jan 2012 Real Name: Richard Location: Colorado Posts: 2,834	You can leave the card blank for the time being if desired but if you ever need warranty work, make sure it has somebody's name on it before sending it to Rolex. The date that is written in is sort of arbitrary because Rolex will know exactly when the watch was sold/warranty began because the dealer swipes the card before the watch leaves their store. If a reseller has the watch in inventory for a couple months, that'll be a couple months shorter warranty. Lastly, every Rolex is sold by an AD at some point unless you are a celebrity or pro athlete or something that gets them direct.

15 April 2017, 01:28 PM	#7
Hodog16 "TRF" Member Join Date: Mar 2011 Real Name: Jason Location: NC Watch: RG Olive DD40 Posts: 1,711	All watches are originally bought from an AD no matter where they end up, so the RSC won't know from whom you bought the watch, they will only know when it was originally bought from an AD when the card was swiped. They won't know the name of the original buyer either unless it happens to already be written on the card, but even then the name on the card is not important to the RSC. David has written my name on the warranty card on the watches I've bought from him new. Some of his used watches have an open card as well depending on what the original buyer requested.

15 April 2017, 01:44 PM	#8
Greenp "TRF" Member Join Date: Feb 2012 Location: USA Posts: 226	I was wondering if anyone bought a brand besides Rolex from a trusted seller. Do you also get a valid warranty card?

15 April 2017, 05:34 PM	#11
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	I purchased my SD from a jewellers that had no name on the warranty card. It's not important.

15 April 2017, 05:57 PM	#13
SeaDweller50 "TRF" Member Join Date: Feb 2012 Real Name: Sandy Location: England. Watch: 14060M 2 liner Posts: 3,204	Correct. The article above is complete BS. Just read the comments. A FULL warranty means just that.

18 April 2017, 06:40 AM	#16
manhattanproj "TRF" Member Join Date: Apr 2017 Location: sf Posts: 49	does rolex re-issue warranty card for a new watch? the card was supposed to have my name. a snafu happened and the card was named under someone else. the seller (recommended by some in this forum) will have the card re-issue to my name. does rolex do that? cause for worries/concerns?

18 April 2017, 09:12 AM	#17
gregmoeck "TRF" Member Join Date: Mar 2010 Location: Maui Watch: Patek Posts: 2,032	It does not really matter what is on the card

18 April 2017, 09:27 AM	#18
Blue_Lume Banned Join Date: Jan 2017 Real Name: Geliefd Zijn Location: Amerika Watch: Alleen Rolex Posts: 476	I have an open card submariner - no name, date, dealer info. I have a card from a trusted seller on here - my name, december 16 date - whoever the dealer in canada is. Doesn't matter. If you have warrantee work that needs to be done, there are many many threads about if your card is any good if you're not the original owner.

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