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MrBenF · 2 July 2017, 12:43 AM

I visited my local AD yesterday to enquire about the 5320. The young sales person was very friendly and we got chatting. Mentioned that she's still learning about Patek and has only been in the watch industry for about a year. And then she casually mentioned that she's going to Geneva shortly to tour Patek's factory. So I replied that she must be a high-performer since it's a real privilege. She responded that because she speaks Chinese she's been selected along with a few clients. In my experience, most sales are Chinese these days, so it's not a unique attribute.

Question: is it common for young sales ppl and clients to tour Patek's factory? Is it something that all sales ppl do as part of their training? Does this extend to other brands?

Note:
They have not received any 5320G yet but the first one is due in Sep. There's interest (expected) but I will see it when it comes in.
5711/1A - 4/5 yr waitlist

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sirish19 · 3 July 2017, 02:05 AM

I was talking to my AD in Tokyo and he said that most of their sales reps do take a tour of the factory. They usually go on a rotation so I am sure that it is based somehow on performance, seniority, potential or something like that.

I recently went on a tour of the AP manufacturing site with a number of other customers (my account of the entire trip to Switzerland is documented with photos in the AP Forum), but there were not any sales reps on that tour, only clients.

jon_jon · 3 July 2017, 02:24 AM

From what I have heard, Patek AD salespeople go through several tiers of levels of training and/or certification. At different stages, they will get more extensive training at a Patek facility. In the US, that often involves the HSWA, but it also involves a trip to Geneva.

When I joined a group of collectors invited by our US AD to tour the Geneva factory last year, we noticed several other visiting groups at the cafeteria. I overhead that one was a group of AD salespeople. I believe Mrs. Sandrine Stern was at their table for lunch.

KarlS · 3 July 2017, 03:42 AM

Jon Jon is 100% correct. As for OP comment on 5320 I collect mine on 24 Septdmber so that sounds correct.

2 July 2017, 12:43 AM	#1
MrBenF "TRF" Member Join Date: Feb 2017 Real Name: Ben Location: Sydney Posts: 114	Sales person invited to tour PP factory I visited my local AD yesterday to enquire about the 5320. The young sales person was very friendly and we got chatting. Mentioned that she's still learning about Patek and has only been in the watch industry for about a year. And then she casually mentioned that she's going to Geneva shortly to tour Patek's factory. So I replied that she must be a high-performer since it's a real privilege. She responded that because she speaks Chinese she's been selected along with a few clients. In my experience, most sales are Chinese these days, so it's not a unique attribute. Question: is it common for young sales ppl and clients to tour Patek's factory? Is it something that all sales ppl do as part of their training? Does this extend to other brands? Note: They have not received any 5320G yet but the first one is due in Sep. There's interest (expected) but I will see it when it comes in. 5711/1A - 4/5 yr waitlist Sent from my iPhone using Tapatalk

3 July 2017, 02:05 AM	#2
sirish19 "TRF" Member Join Date: Feb 2015 Real Name: Stephen Location: Tokyo Watch: PP-VC-AP Posts: 1,003	I was talking to my AD in Tokyo and he said that most of their sales reps do take a tour of the factory. They usually go on a rotation so I am sure that it is based somehow on performance, seniority, potential or something like that. I recently went on a tour of the AP manufacturing site with a number of other customers (my account of the entire trip to Switzerland is documented with photos in the AP Forum), but there were not any sales reps on that tour, only clients. __________________

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3 July 2017, 02:24 AM	#3
jon_jon "TRF" Member Join Date: Mar 2009 Location: USA Posts: 4,341	From what I have heard, Patek AD salespeople go through several tiers of levels of training and/or certification. At different stages, they will get more extensive training at a Patek facility. In the US, that often involves the HSWA, but it also involves a trip to Geneva. When I joined a group of collectors invited by our US AD to tour the Geneva factory last year, we noticed several other visiting groups at the cafeteria. I overhead that one was a group of AD salespeople. I believe Mrs. Sandrine Stern was at their table for lunch.

3 July 2017, 03:42 AM	#4
KarlS Banned Join Date: Nov 2015 Real Name: Karl Location: Kuwait Posts: 5,228	Jon Jon is 100% correct. As for OP comment on 5320 I collect mine on 24 Septdmber so that sounds correct.

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