The Rolex Forums   The Rolex Watch

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX


Go Back   Rolex Forums - Rolex Forum > Classifieds > WatchOut!!!

Reply
 
Thread Tools Display Modes
Old 5 December 2023, 05:04 PM   #61
joli160
2024 SubLV41 Pledge Member
 
joli160's Avatar
 
Join Date: Apr 2013
Location: NL
Watch: Yachtmaster
Posts: 14,748
Time to start enjoying it
__________________
Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.
joli160 is offline   Reply With Quote
Old 6 December 2023, 01:27 PM   #62
painexpert
Banned
 
Join Date: Nov 2009
Location: USA
Posts: 627
I wouldn't send it to Rolex.I would send the watch back for a full refund and let them worry about it.
painexpert is offline   Reply With Quote
Old 7 December 2023, 11:25 AM   #63
msnow
"TRF" Member
 
msnow's Avatar
 
Join Date: May 2023
Location: USA
Posts: 110
Quote:
Originally Posted by painexpert View Post
I wouldn't send it to Rolex.I would send the watch back for a full refund and let them worry about it.

They won’t take it back.


Sent from my iPad using Tapatalk
msnow is offline   Reply With Quote
Old 8 December 2023, 11:11 AM   #64
Philadelphialawyer1
"TRF" Member
 
Join Date: Feb 2016
Location: Philadelphia
Posts: 310
Every state has consumer protection statutes with provisions for attorney's fees, costs and treble damages. Nothing gets the sweat running down the crack of someone's ass in this situation like a demand letter from an attorney with a (10) business day turnaround.
Philadelphialawyer1 is offline   Reply With Quote
Old 12 December 2023, 06:02 PM   #65
APPRF
"TRF" Member
 
Join Date: May 2019
Location: Here
Posts: 1,480
Quote:
Originally Posted by southtexas View Post
I’ve seen sticker kits being sold online, so I don’t think “still has stickers” has much meaning anymore.
I feel it's a special way of stickering from Rolex, not the same as the commercial ones or the fake watches especially on the steel Daytona. Look at the stickers on the lugs on an original stickered steel Daytona. Even copy one never comes this way as a three part sticker.
APPRF is offline   Reply With Quote
Old 12 December 2023, 06:06 PM   #66
APPRF
"TRF" Member
 
Join Date: May 2019
Location: Here
Posts: 1,480
I wonder about the card though, do the fake watches cards transfer to Rolex site the same as the original ones? Anyone here knows for a fact.
APPRF is offline   Reply With Quote
Old 12 December 2023, 09:45 PM   #67
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Pissed! Collectors Watches 1946 Experience

Quote:
Originally Posted by APPRF View Post
I feel it's a special way of stickering from Rolex, not the same as the commercial ones or the fake watches especially on the steel Daytona. Look at the stickers on the lugs on an original stickered steel Daytona. Even copy one never comes this way as a three part sticker.
Mine had case stickers from factory. I've bought dozens of Rolex and my SA always lets me peel myself included my last 2 Daytonas from the AD.


Quote:
Originally Posted by APPRF View Post
I wonder about the card though, do the fake watches cards transfer to Rolex site the same as the original ones? Anyone here knows for a fact.
To be clear my watch is not a fake watch. The bracelet had some touch ups and the movement had two sticks of dial ink on it from some fat fingered amateur watchmaker/authenticator (per Rolex).

Rolex is servicing it for free now.

The nearfield scan is just a web address for Rolex website. Anybody can program that so I'd assume so.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 13 December 2023, 01:52 AM   #68
ErichKeane
"TRF" Member
 
Join Date: Nov 2023
Location: Gaston, OR
Watch: Omega Tokyo Speedy
Posts: 93
On this topic, ebay actually saved this guy from Collectors: https://www.reddit.com/r/Watches/com..._just_save_me/

In the comments he says he got it from Collectors' ebay page, but just look at the difference in the photos! They tried to claim the ebay authenticators are using 'bad light' (read, just normal lights) and not their super diffused light from their photos.
ErichKeane is offline   Reply With Quote
Old 13 December 2023, 02:09 AM   #69
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Quote:
Originally Posted by ErichKeane View Post
On this topic, ebay actually saved this guy from Collectors: https://www.reddit.com/r/Watches/com..._just_save_me/

In the comments he says he got it from Collectors' ebay page, but just look at the difference in the photos! They tried to claim the ebay authenticators are using 'bad light' (read, just normal lights) and not their super diffused light from their photos.

Yeah the authenticators at Stoll are excellent and near me. They don't let sht slide.

They likely would have caught the bracelet brushing on mine but I would have also paid $2300 more for the watch through eBay which would be a wash with what RSC is charging for new bracelet and dial.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 13 December 2023, 02:13 AM   #70
ErichKeane
"TRF" Member
 
Join Date: Nov 2023
Location: Gaston, OR
Watch: Omega Tokyo Speedy
Posts: 93
Quote:
Originally Posted by EEpro View Post
Yeah the authenticators at Stoll are excellent and near me. They don't let sht slide.

They likely would have caught the bracelet brushing on mine but I would have also paid $2300 more for the watch through eBay which would be a wash with what RSC is charging for new bracelet and dial.
Yeah, I had a great experience buying my Speedmaster Pro this summer (my first >$500 watch) through ebay that got sent to them. Despite the flak they catch on my forums, it was VERY reassuring to buy through them with my lack of knowledge. I've since learned enough to be comfortable searching elsewhere, but their value-add is huge.
ErichKeane is offline   Reply With Quote
Old 19 December 2023, 07:57 PM   #71
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Watch is done and in FedEx now.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 21 December 2023, 09:34 AM   #72
illiguy
2024 SubLV41 Pledge Member
 
illiguy's Avatar
 
Join Date: Dec 2013
Location: UTC/GMT -5
Posts: 3,661
Quote:
Originally Posted by EEpro View Post
Watch is done and in FedEx now.
Please report back how you feel getting back from RSC! I would still be livid!!!
illiguy is offline   Reply With Quote
Old 21 December 2023, 10:52 AM   #73
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Quote:
Originally Posted by illiguy View Post
Please report back how you feel getting back from RSC! I would still be livid!!!

Dial is perfect now. Bracelet is brand new.... but RSC banged it up pretty bad and the hands aren't straight.

After several emails back and forth they are lying about initial condition saying I had all these tool gouges on the case back (it was a fully stickered Daytona case that louped clean when I got it), refusing to produce intake photos, and won't even send me a shipping label. They want me to pay shipping again to return it for evaluation with their management. I showed the pics to Bas and he confirmed it's unacceptable and needs to be sorted out.

I think it's highly likely Dallas made up the movement contamination story so they could charge me for the dial and void my warranty. Shame on me for telling them I wasn't the AD buyer. Never tell them that. They don't know.

So both Collectors and myself are on the losing end of this and the crown makes off with more money.

At this point I don't think Rolex is a reputable brand to deal with and will be offloading my 4 higher value pieces.

Collectors has offered me above market value to buy it back knowing its current condition and kindly said I told you so about Rolex quality control.

Feeling pretty awful in general right now.

I no longer think this thread should be considered a mark against Collectors but rather Rolex quality control.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 22 December 2023, 05:59 AM   #74
Dom9
"TRF" Member
 
Join Date: Feb 2023
Real Name: Dom
Location: United Kingdom
Watch: SD16600 & 9411
Posts: 472
What a thoroughly dreadful experience! Sorry OP!
__________________
Rolex 16610, 16600, 2 x Tudor 9411/0 black, 2 x blue and a black 79090
Dom9 is offline   Reply With Quote
Old 22 December 2023, 06:04 AM   #75
S’portEye
"TRF" Member
 
Join Date: May 2020
Location: Shreveport
Posts: 1,408
Very sorry to hear about your experience. Just terrible all around.
S’portEye is offline   Reply With Quote
Old 22 December 2023, 06:11 AM   #76
Watchmanaz
"TRF" Member
 
Watchmanaz's Avatar
 
Join Date: Sep 2015
Real Name: Mike
Location: Peoria, AZ
Watch: 116610 Submariner
Posts: 232
I hope it works out for you. I purchased a submariner on grey and it stopped working 3 days into ownership. My seller took it back had it serviced and sent back to me without a hassle or charge. So there are some great grey sellers just have to get the right o
I will pay a few more $$$ from a forum trusted seller over anything else!
__________________
Watchmanaz
Rolex Submariner 116610
Breitling SuperAvenger
Watchmanaz is offline   Reply With Quote
Old 22 December 2023, 07:03 AM   #77
S’portEye
"TRF" Member
 
Join Date: May 2020
Location: Shreveport
Posts: 1,408
As an aside, if you had to do it all over again, would you just have accepted the watch as you originally purchased it? Is perfect the enemy of good type of thing. Genuinely interested in your response.
S’portEye is offline   Reply With Quote
Old 22 December 2023, 07:25 AM   #78
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Quote:
Originally Posted by S’portEye View Post
As an aside, if you had to do it all over again, would you just have accepted the watch as you originally purchased it? Is perfect the enemy of good type of thing. Genuinely interested in your response.

1. I will use a checklist to go over the watch with loupe thoroughly and return immediately upon any finding.

2. I will never use a Rolex service center again. They have 100% been proven to be liars via photographic evidence.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 22 December 2023, 08:23 AM   #79
Apheaven
"TRF" Member
 
Join Date: Jun 2011
Location: SF
Posts: 589
On a side note, the Dallas Rolex Service Center is amateur hour btw…how can I say such a thing? After watching them literally destroy my platinum Daytona and Platinum date-date…I made the mistake of sending both at the same time. Pathetic…my AD ended up cleaning up the mess because he felt so bad with new watches.


Sent from my iPhone using Tapatalk
Apheaven is offline   Reply With Quote
Old 22 December 2023, 08:26 AM   #80
ExplorerI
"TRF" Member
 
Join Date: Aug 2020
Location: USA
Watch: Explorer I
Posts: 741
What a mess.
ExplorerI is offline   Reply With Quote
Old 22 December 2023, 08:41 AM   #81
illiguy
2024 SubLV41 Pledge Member
 
illiguy's Avatar
 
Join Date: Dec 2013
Location: UTC/GMT -5
Posts: 3,661
Just horrible.
illiguy is offline   Reply With Quote
Old 22 December 2023, 09:05 AM   #82
thephillywatches
2024 Pledge Member
 
Join Date: Mar 2021
Location: Philly/NYC
Posts: 52
WOW sorry to hear for the OP. Please keep us informed of the outcome.
thephillywatches is offline   Reply With Quote
Old 22 December 2023, 09:09 AM   #83
ErichKeane
"TRF" Member
 
Join Date: Nov 2023
Location: Gaston, OR
Watch: Omega Tokyo Speedy
Posts: 93
OOof, its crap like this that makes me roll my eyes every time I hear someone suggest using the RSC. I've seen enough of these horror stories that I won't be using them for any of my watches that are out of warranty (and thanks to this, probably not even then!). I'm glad I have a good local watchsmith I can use instead. It might cost me a little more on a per-service basis, but knowing I have a good, honest, watchmaker working on it rather than the RSC is worth it.

That said, Collectors didn't come out of this smelling like roses either, both they and the RSC look bad, its just the RSC looks worse.
ErichKeane is offline   Reply With Quote
Old 27 December 2023, 11:53 AM   #84
msnow
"TRF" Member
 
msnow's Avatar
 
Join Date: May 2023
Location: USA
Posts: 110
Quote:
Originally Posted by ErichKeane View Post
OOof, its crap like this that makes me roll my eyes every time I hear someone suggest using the RSC. I've seen enough of these horror stories that I won't be using them for any of my watches that are out of warranty (and thanks to this, probably not even then!). I'm glad I have a good local watchsmith I can use instead. It might cost me a little more on a per-service basis, but knowing I have a good, honest, watchmaker working on it rather than the RSC is worth it.

That said, Collectors didn't come out of this smelling like roses either, both they and the RSC look bad, its just the RSC looks worse.

My AD inspects and documents the condition of my Rolexes and I get a copy before he ships them to the RSC. In 25 years I’ve always had first class and satisfaction guaranteed workmanship.


Sent from my iPad using Tapatalk
msnow is offline   Reply With Quote
Old 5 September 2024, 01:28 PM   #85
Funkle
"TRF" Member
 
Join Date: Jul 2015
Real Name: John
Location: Dallas
Watch: SS Sub
Posts: 85
Wow. I have read repeated complaints regarding Dallas RSC practicing imputable invoice padding. I guess (as stated above) that if patronizing them is a must, have an AD send. It's sad really, if you are simply a Rolex owner you are to be fleeced, and dismissed.
Funkle is offline   Reply With Quote
Old 5 September 2024, 05:19 PM   #86
walds11
"TRF" Member
 
walds11's Avatar
 
Join Date: Jul 2005
Real Name: Adam
Location: Philly ‘burbs
Posts: 5,659
Quote:
Originally Posted by EEpro View Post
Dial is perfect now. Bracelet is brand new.... but RSC banged it up pretty bad and the hands aren't straight.

After several emails back and forth they are lying about initial condition saying I had all these tool gouges on the case back (it was a fully stickered Daytona case that louped clean when I got it), refusing to produce intake photos, and won't even send me a shipping label. They want me to pay shipping again to return it for evaluation with their management. I showed the pics to Bas and he confirmed it's unacceptable and needs to be sorted out.

I think it's highly likely Dallas made up the movement contamination story so they could charge me for the dial and void my warranty. Shame on me for telling them I wasn't the AD buyer. Never tell them that. They don't know.

So both Collectors and myself are on the losing end of this and the crown makes off with more money.

At this point I don't think Rolex is a reputable brand to deal with and will be offloading my 4 higher value pieces.

Collectors has offered me above market value to buy it back knowing its current condition and kindly said I told you so about Rolex quality control.

Feeling pretty awful in general right now.

I no longer think this thread should be considered a mark against Collectors but rather Rolex quality control.
Damn, that sucks. I’ve had great experiences with the Dallas RSC. I avoid the NY RSC based on many negative reviews.

Did you “offload” your four higher value pieces?
__________________
Adam
walds11 is offline   Reply With Quote
Old 5 September 2024, 08:11 PM   #87
EEpro
2024 SubLV41 Pledge Member
 
EEpro's Avatar
 
Join Date: Apr 2019
Real Name: Brad
Location: Purdue
Watch: Daytona
Posts: 9,243
Quote:
Originally Posted by walds11 View Post
Damn, that sucks. I’ve had great experiences with the Dallas RSC. I avoid the NY RSC based on many negative reviews.

Did you “offload” your four higher value pieces?
Yes. All I have left in Rolex is my white 126500. Don't miss them. Not sure I even want the one. Enjoying my VCs and Ed White most days.
__________________
Ω
2FA Active
EEpro is offline   Reply With Quote
Old 5 September 2024, 10:11 PM   #88
walds11
"TRF" Member
 
walds11's Avatar
 
Join Date: Jul 2005
Real Name: Adam
Location: Philly ‘burbs
Posts: 5,659
Quote:
Originally Posted by EEpro View Post
Yes. All I have left in Rolex is my white 126500. Don't miss them. Not sure I even want the one. Enjoying my VCs and Ed White most days.
Gotcha! I’ll never sell my 116610 SubC Date. It’s a G serial. I’ve had it since Nov. 2012. Serviced once so far at the Dallas RSC in May 2020.
__________________
Adam
walds11 is offline   Reply With Quote
Old 12 September 2024, 12:05 PM   #89
omar10213245
2024 SubLV41 Pledge Member
 
Join Date: Jun 2020
Real Name: Omar
Location: somewhere
Watch: 126515LN (sundust)
Posts: 1,309
Quote:
Originally Posted by Apheaven View Post
On a side note, the Dallas Rolex Service Center is amateur hour btw…how can I say such a thing? After watching them literally destroy my platinum Daytona and Platinum date-date…I made the mistake of sending both at the same time. Pathetic…my AD ended up cleaning up the mess because he felt so bad with new watches.


Sent from my iPhone using Tapatalk
This is surprising to read, as I've never had a single issue with Dallas RSC
omar10213245 is offline   Reply With Quote
Old 12 September 2024, 12:06 PM   #90
omar10213245
2024 SubLV41 Pledge Member
 
Join Date: Jun 2020
Real Name: Omar
Location: somewhere
Watch: 126515LN (sundust)
Posts: 1,309
Oh, and the slimebags at Collectors are absolute crooks, their reputation absolutely precedes them
omar10213245 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

OCWatches

Asset Appeal

Wrist Aficionado

DavidSW Watches

Takuya Watches


*Banners Of The Month*
This space is provided to horological resources.





Copyright ©2004-2024, The Rolex Forums. All Rights Reserved.

ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

Rolex is a registered trademark of ROLEX USA. The Rolex Forums is not affiliated with ROLEX USA in any way.