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DJJ07 · 26 March 2019, 10:55 PM

I’ve heard that only Rolex can replace a damaged crystal with an original crystal. But I’ve got a independent watch repairer who told me they can replace it with the genuine crystal??? Is this true? Or is it only Rolex who can replace it with the genuine one?

SearChart · 26 March 2019, 11:03 PM

Most parts can be found online (often at astronomical prices) and with the correct tools anything can be done.

TheDude · 26 March 2019, 11:08 PM

Bob Ridley sourced a genuine service plexi for me. Pretty sure that some subset of authorized Rolex watchmakers have access to parts.

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Ashton_Horologist · 26 March 2019, 11:13 PM

The great irony is that genuine Rolex parts are actually the easiest to source without a Rolex account. Good luck finding a Cartier crown or obscure Oris movement part. However, I could have a Rolex crystal, crown, or balance complete on my bench by morning.

26 March 2019, 10:55 PM	#1
DJJ07 "TRF" Member Join Date: Mar 2019 Real Name: David Location: Aus Watch: Submariner&Santos Posts: 10	Can independent watch repairers source original sapphire crystals? I’ve heard that only Rolex can replace a damaged crystal with an original crystal. But I’ve got a independent watch repairer who told me they can replace it with the genuine crystal??? Is this true? Or is it only Rolex who can replace it with the genuine one?

26 March 2019, 11:08 PM	#3
TheDude "TRF" Member Join Date: Oct 2007 Location: DC Area, USA Watch: IIc,1680 Red,16660 Posts: 4,482	Bob Ridley sourced a genuine service plexi for me. Pretty sure that some subset of authorized Rolex watchmakers have access to parts. Sent from my iPhone using Tapatalk

26 March 2019, 11:13 PM	#4
Ashton_Horologist "TRF" Member Join Date: Jan 2019 Real Name: Ashton Tracy Location: Ottawa, Canada Watch: 1680 Posts: 287	The great irony is that genuine Rolex parts are actually the easiest to source without a Rolex account. Good luck finding a Cartier crown or obscure Oris movement part. However, I could have a Rolex crystal, crown, or balance complete on my bench by morning.

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