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MonsterSham · 8 February 2020, 06:33 AM

I bought a used (1st bought in 2019) Submariner Date from the German retailer Chronext two weeks ago. I did lots of research on them and they seem to be a genuine, honest dealer but not a Rolex AD.
I looked for some of the usual counterfeit deficits:
No ticking, sweeping second hand, smooth case back, 2.5x cyclops, quality of crown on winder, crown etched on crystal at 6oc.
9 hours after leaving the shop it stopped. So, I wound it again. This time it lasted 8 hours. Wound it again. It lasted 2 days before stopping.
Given that Rolex is the 'ultimate' timepiece, I brought it back to them. They sent it away and came back with the reply that they found a loose screw and it's OK now.
Have I just had incredibly bad luck? Is it possible for a Rolex to have a loose screw?
Should I give my watch to an AD to have it authenticated?

RJRJRJ · 8 February 2020, 06:36 AM

You probably weren't winding it enough. Give it 60+ full 360* turns of the crown to make sure it's full wound and then see how long it lasts. I suspect it will be fine. They probably just made up the loose screw explanation.

Brew · 8 February 2020, 06:47 AM

Welcome! Sorry you're having trouble with your watch, that must be real frustrating. Do you know where the seller sent your watch to be checked? Has it been returned to you yet? I can't comment on a loose screw, other than the occasional accusations hurled at me. sorry.

jedy617 · 8 February 2020, 06:52 AM

ultimate timepiece

Patton250 · 8 February 2020, 06:55 AM

Quote:

Originally Posted by jedy617

ultimate timepiece

It may be to him. Not really sure what’s wrong with him thinking so.

jedy617 · 8 February 2020, 06:56 AM

Anything with a screw can have said screw be loose. Regardless as others said, wind it a lot more, you can't overwind it. And wear it. You don't need to take it to an AD to have it checked although it's an option. Any competent independent watchmaker can take off the caseback and tell within 10 seconds. Make sure to get its water resistance tested again afterwards.

jedy617 · 8 February 2020, 06:57 AM

Quote:

Originally Posted by Patton250

It may be to him. Not really sure what’s wrong with him thinking so.

It just sounded funny, not super deep.

joli160 · 8 February 2020, 07:34 AM

Just bad luck OP, happens, even to a Rolex.
Don't worry about originality, these guys don't sell fakes

Speed · 8 February 2020, 07:36 AM

Quote:

Originally Posted by MonsterSham

I bought a used (1st bought in 2019) Submariner Date from the German retailer Chronext two weeks ago. I did lots of research on them and they seem to be a genuine, honest dealer but not a Rolex AD.
I looked for some of the usual counterfeit deficits:
No ticking, sweeping second hand, smooth case back, 2.5x cyclops, quality of crown on winder, crown etched on crystal at 6oc.
9 hours after leaving the shop it stopped. So, I wound it again. This time it lasted 8 hours. Wound it again. It lasted 2 days before stopping.
Given that Rolex is the 'ultimate' timepiece, I brought it back to them. They sent it away and came back with the reply that they found a loose screw and it's OK now.
Have I just had incredibly bad luck? Is it possible for a Rolex to have a loose screw?
Should I give my watch to an AD to have it authenticated?

FYI,

An AD is not going to be terribly excited to "authenticate" a Rolex you bought from an independent dealer. Not much in it for the AD. Put yourself in their shoes.

jedy617 · 8 February 2020, 07:50 AM

^Agreed, that's why I recommend looking up a good independent near you, check out some reviews on yelp/and or google, they should do it for free, maybe charge a few bucks for pressure testing after taking the back off.

absoluteczech · 8 February 2020, 08:19 AM

probably arent winding it enough? but chronext is legitimate seller so i would contact them and see if they have a warranty if in fact something is wrong with it's power reserve.

AK797 · 8 February 2020, 08:45 AM

Chronext are huge, they will not be selling fakes unless maybe a trade in has just come in and they have sold it on without checking which is very unlikely. Far more likely it is just a watch issue which under warranty Rolex RSC will fix quickly and they can tell you if it is real or not then.

007timer · 8 February 2020, 05:05 PM

Sorry about your troubles.

Although Rolex makes a fine watch with outstanding precision and finishing. It is far from the ultimate watch.

Fully wound the watch 40 turns or so and track it. If it still stops, then take it in to RSC.

Sent from my iPhone using Tapatalk

Verdi · 8 February 2020, 05:42 PM

It can happen.
Watch should be under warranty but if non-authorised parties open the watch and they determine that, Rolex can void it.

I say....take the watch back and see how it works. You have the choice to return it, right?!
Also, ask the seller who open and checked “the loose screw”?

MTdweller · 8 February 2020, 10:30 PM

Anything mechanical can malfunction or break. You are fortunate it was just a loose screw. Rolex movements are workhorses that will last for decades but they do need servicing occasionally.

Pongster · 8 February 2020, 10:43 PM

Chronext is a reputable online store with various locations.

Bought a watch from them. Not a rolex though. A GP.

So i doubt if they will deliberately sell a fake.

And no watch is perfect. Well, except for the *******.

If its authenticity you want guaranteed, best bet would be to ask an RSC to check.

jrox · 8 February 2020, 10:46 PM

AD's won't authenticate used watches for you. Their only job is to sell new watches.

GLADIATOR · 9 February 2020, 06:05 AM

Answer to your question
Impossible for anyone here to even guess without photos.
all other comments are irrelevant

8 February 2020, 06:33 AM	#1
MonsterSham "TRF" Member Join Date: Feb 2020 Location: UK Posts: 1	Is my Rolex real? I bought a used (1st bought in 2019) Submariner Date from the German retailer Chronext two weeks ago. I did lots of research on them and they seem to be a genuine, honest dealer but not a Rolex AD. I looked for some of the usual counterfeit deficits: No ticking, sweeping second hand, smooth case back, 2.5x cyclops, quality of crown on winder, crown etched on crystal at 6oc. 9 hours after leaving the shop it stopped. So, I wound it again. This time it lasted 8 hours. Wound it again. It lasted 2 days before stopping. Given that Rolex is the 'ultimate' timepiece, I brought it back to them. They sent it away and came back with the reply that they found a loose screw and it's OK now. Have I just had incredibly bad luck? Is it possible for a Rolex to have a loose screw? Should I give my watch to an AD to have it authenticated?

8 February 2020, 07:34 AM	#8
joli160 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2013 Location: NL Watch: Yachtmaster Posts: 14,340	Just bad luck OP, happens, even to a Rolex. Don't worry about originality, these guys don't sell fakes __________________ Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711.

8 February 2020, 05:42 PM	#14
Verdi "TRF" Member Join Date: May 2015 Real Name: Mitch Location: UAE Watch: Big Ben Posts: 2,451	It can happen. Watch should be under warranty but if non-authorised parties open the watch and they determine that, Rolex can void it. I say....take the watch back and see how it works. You have the choice to return it, right?! Also, ask the seller who open and checked “the loose screw”? __________________ IG: @watch_idiot_savant

9 February 2020, 06:05 AM	#18
GLADIATOR "TRF" Member Join Date: Mar 2010 Real Name: Adam Location: Costa Blanca, Watch: YMII,GMTII,DAYTONA Posts: 5,288	Answer to your question Impossible for anyone here to even guess without photos. all other comments are irrelevant __________________ The truth is incontrovertible. Malice may attack it, ignorance may deride it, but in the end, there it is. Winston Churchill "We judge ourselves by what we feel capable of doing, while others judge us by what we have already done."

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8 February 2020, 06:36 AM	#2
RJRJRJ "TRF" Member Join Date: Aug 2011 Location: USA Posts: 3,496	You probably weren't winding it enough. Give it 60+ full 360* turns of the crown to make sure it's full wound and then see how long it lasts. I suspect it will be fine. They probably just made up the loose screw explanation.

8 February 2020, 06:47 AM	#3
Brew "TRF" Member Join Date: Mar 2018 Real Name: Larry Location: Finger Lakes Posts: 6,007	Welcome! Sorry you're having trouble with your watch, that must be real frustrating. Do you know where the seller sent your watch to be checked? Has it been returned to you yet? I can't comment on a loose screw, other than the occasional accusations hurled at me. sorry.

8 February 2020, 06:52 AM	#4
jedy617 "TRF" Member Join Date: Apr 2015 Real Name: Jeremy Location: Chicago Watch: Omega/Rolex Posts: 245	ultimate timepiece

8 February 2020, 06:56 AM	#6
jedy617 "TRF" Member Join Date: Apr 2015 Real Name: Jeremy Location: Chicago Watch: Omega/Rolex Posts: 245	Anything with a screw can have said screw be loose. Regardless as others said, wind it a lot more, you can't overwind it. And wear it. You don't need to take it to an AD to have it checked although it's an option. Any competent independent watchmaker can take off the caseback and tell within 10 seconds. Make sure to get its water resistance tested again afterwards.

8 February 2020, 07:50 AM	#10
jedy617 "TRF" Member Join Date: Apr 2015 Real Name: Jeremy Location: Chicago Watch: Omega/Rolex Posts: 245	^Agreed, that's why I recommend looking up a good independent near you, check out some reviews on yelp/and or google, they should do it for free, maybe charge a few bucks for pressure testing after taking the back off.

8 February 2020, 08:19 AM	#11
absoluteczech "TRF" Member Join Date: Jan 2019 Location: SoCal Posts: 118	probably arent winding it enough? but chronext is legitimate seller so i would contact them and see if they have a warranty if in fact something is wrong with it's power reserve.

8 February 2020, 08:45 AM	#12
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,214	Chronext are huge, they will not be selling fakes unless maybe a trade in has just come in and they have sold it on without checking which is very unlikely. Far more likely it is just a watch issue which under warranty Rolex RSC will fix quickly and they can tell you if it is real or not then.

8 February 2020, 05:05 PM	#13
007timer "TRF" Member Join Date: Sep 2017 Location: US Watch: BLNR Posts: 1,383	Sorry about your troubles. Although Rolex makes a fine watch with outstanding precision and finishing. It is far from the ultimate watch. Fully wound the watch 40 turns or so and track it. If it still stops, then take it in to RSC. Sent from my iPhone using Tapatalk

8 February 2020, 10:30 PM	#15
MTdweller "TRF" Member Join Date: Jul 2015 Real Name: Ty Location: West Coast Watch: the time fly! Posts: 1,475	Anything mechanical can malfunction or break. You are fortunate it was just a loose screw. Rolex movements are workhorses that will last for decades but they do need servicing occasionally.

8 February 2020, 10:43 PM	#16
Pongster "TRF" Member Join Date: Dec 2016 Location: Marikina Posts: 2,561	Chronext is a reputable online store with various locations. Bought a watch from them. Not a rolex though. A GP. So i doubt if they will deliberately sell a fake. And no watch is perfect. Well, except for the *******. If its authenticity you want guaranteed, best bet would be to ask an RSC to check.

8 February 2020, 10:46 PM	#17
jrox "TRF" Member Join Date: Dec 2019 Location: London, UK Posts: 159	AD's won't authenticate used watches for you. Their only job is to sell new watches.

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