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19 January 2021, 10:36 AM | #1 |
"TRF" Member
Join Date: Dec 2020
Location: Ohio
Posts: 19
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Panerai website
WTF is up with their site? It is awful trying to navigate to get a strap. I would love to get the Sportech strap on the new watch on the homepage and of course it isn't available. Very frustrating.
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19 January 2021, 10:43 AM | #2 |
"TRF" Member
Join Date: Jun 2012
Location: NYC Metro
Posts: 634
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The website is truly awful. Call the concierge.
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19 January 2021, 10:53 AM | #3 |
"TRF" Member
Join Date: Jul 2005
Real Name: Adam
Location: Philly ‘burbs
Posts: 5,629
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No complaints here.
And yes, Panerai Concierge customer service is bar none!
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Adam |
19 January 2021, 11:00 AM | #4 |
"TRF" Member
Join Date: Apr 2010
Location: The best coast
Watch: 5726, 5212
Posts: 635
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As much as it is a pain to get a strap... it is better than other brands for straps. Likewise the concierge has been pretty good every time I reached out. It might not be real-time though if it is not during business hours
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19 January 2021, 06:20 PM | #5 |
"TRF" Member
Join Date: Dec 2017
Real Name: Matt
Location: UK
Posts: 1,230
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Agreed the strap section is terrible especially on a mobile device
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20 January 2021, 10:53 AM | #6 |
"TRF" Member
Join Date: Oct 2010
Real Name: Ari
Location: Florida
Watch: ...me go broke
Posts: 2,427
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It’s not a perfect interface but it works for me on my iPhone.
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20 January 2021, 10:59 AM | #7 |
"TRF" Member
Join Date: Jul 2018
Real Name: Jonathan
Location: East
Watch: ...
Posts: 1,171
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Over multiple devices and browsers the site often has missing images or text so navigating is like pot luck
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Yacht-Master 126622, GMT-Master II 16710, Submariner 114060, Sea-Dweller 16600, Panerai Luminor PAM111 Lange Saxonia Moon Phase 384.029, Tudor Black Bay Harrods M79230G. |
20 January 2021, 11:05 AM | #8 |
2024 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 73,091
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I must be missing something ... works so easily for me.
Select accessories, type in your reference number and it spits out all the strap options.... Is the strap you’re ordering special order or something? |
20 January 2021, 11:51 AM | #9 |
"TRF" Member
Join Date: Dec 2020
Location: Ohio
Posts: 19
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Apparently the strap I want is only available with the new watch on the homepage. But even so, I have clicked on a strap and taken to a different strap and a third of the selection the picture doesn't even show up. And I have tried multiple browsers.
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21 January 2021, 01:43 PM | #10 |
2024 Pledge Member
Join Date: Jul 2013
Real Name: Joe
Location: Los Angeles
Watch: Daytona + GMT BLNR
Posts: 4,403
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I have found doing strap research an unpleasant experience on laptop or ipad. Luckily love close to a boutique.
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