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Bryan23N · 23 October 2016, 11:28 PM

Hi all. I popped by the Audemars Piguet boutique today to get a new strap for my beloved AP. I decided to get a complimentary water-resistance test since it doesn't take more than 5 minutes. To my shock and disappointment, my AP ROO ref 26400SO, which was barely 3 month old from an Official AD, did not pass the test. They told me that I should send it in for a service, and anything done to the watch would be FOC as it is under warranty.

However, after blowing $46,800 Singapore Dollars on a watch, should I not be expecting quality control better than this? I am frankly a bit upset that this is an issue, and I now have to send it back to AP for 6-8 weeks. Has anyone ever experienced this? What do you guys think about this lack of QC? Is it something that I have a right to be upset about? We are talking about a 3-4 month old watch purchased in July. I need some advice!!

911Cab · 23 October 2016, 11:31 PM

I totally understand your frustration and empathize but it's a mechanical object and things like this happen although they shouldn't after 3 months. AP does the best they can but time to time some slip thru the cracks.

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masterserg · 24 October 2016, 12:57 AM

Look at the bright side. You prevented what could have been potentially very bad. They will fix it, you will get a free service, a nice travel box and all will be fine. Stuff happens.

subtona · 24 October 2016, 01:00 AM

Be happy you found out before something happened.

Express your disappointment w AP and maybe they'll throw in a nice watch box to smooth things over.

lapince · 24 October 2016, 02:12 AM

That's why I never bathe, shower or swim with any watch worth more than 8K, sure it's supposed to be water resistant but you never know...

Dolor Doc · 24 October 2016, 03:07 AM

Well, it would be something to be upset about if they water test at the factory before being sent to AD's. I'm assuming that's not the case, though.

My 15400 is in the water frequently and thankfully no issues. Haven't had it tested yet.

I'd consider yourself very lucky finding this so early!

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SMD · 24 October 2016, 04:24 AM

Get it fixed and sell it. If you are this upset about the issue you won't be happy with the AP.

locutus49 · 24 October 2016, 04:44 AM

Get it fixed and move on with life. You will be fine.

MattCH · 24 October 2016, 10:02 PM

This should happen. Fix it and enjoy.

texex91 · 24 October 2016, 10:12 PM

Glad they caught it and you'll have it back in no time.

Bryan23N · 24 October 2016, 10:30 PM

Appreciate everyone's input. I have let mr Antonio Seward of AP know about this situation, and my timepiece is currently in the SC. Fingers crossed everything turns out fine! Just worried because I have actually taken my watch to the pool before!

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RW16610 · 25 October 2016, 05:37 AM

That was a close one then! Like the others say, it's such a good thing you found out this way vs after going for a swim (the hard way). It'll be fixed and back on your wrist shortly

Passionata · 25 October 2016, 05:54 AM

PP and AP case designs are not the safest in terms of WR ,all those are beautiful but might be a Rolex or a Gshock are better choice for water sports.

iPhone/Tapatalk

23 October 2016, 11:28 PM	#1
Bryan23N "TRF" Member Join Date: Sep 2016 Real Name: Bryan Location: Singapore Watch: AP 26400SO Posts: 113	Audemars Piguet Water Resistance Hi all. I popped by the Audemars Piguet boutique today to get a new strap for my beloved AP. I decided to get a complimentary water-resistance test since it doesn't take more than 5 minutes. To my shock and disappointment, my AP ROO ref 26400SO, which was barely 3 month old from an Official AD, did not pass the test. They told me that I should send it in for a service, and anything done to the watch would be FOC as it is under warranty. However, after blowing $46,800 Singapore Dollars on a watch, should I not be expecting quality control better than this? I am frankly a bit upset that this is an issue, and I now have to send it back to AP for 6-8 weeks. Has anyone ever experienced this? What do you guys think about this lack of QC? Is it something that I have a right to be upset about? We are talking about a 3-4 month old watch purchased in July. I need some advice!!

24 October 2016, 12:57 AM	#3
masterserg "TRF" Member Join Date: Jul 2011 Real Name: Serg Location: US of A Watch: AP Posts: 7,425	Look at the bright side. You prevented what could have been potentially very bad. They will fix it, you will get a free service, a nice travel box and all will be fine. Stuff happens. __________________ How can you have any pudding if you don't eat yer meat????

24 October 2016, 01:00 AM	#4
subtona "TRF" Member Join Date: Jan 2011 Real Name: gus Location: East Coast Watch: APK & sometimes Y Posts: 25,997	Be happy you found out before something happened. Express your disappointment w AP and maybe they'll throw in a nice watch box to smooth things over. __________________

24 October 2016, 10:02 PM	#9
MattCH "TRF" Member Join Date: Aug 2016 Location: EU Watch: PP/ROLEX Posts: 165	This should happen. Fix it and enjoy. __________________

25 October 2016, 05:54 AM	#13
Passionata "TRF" Member Join Date: Mar 2011 Location: N/A Watch: the girls Posts: 7,095	PP and AP case designs are not the safest in terms of WR ,all those are beautiful but might be a Rolex or a Gshock are better choice for water sports. iPhone/Tapatalk __________________ Best George "Also remember that feet don't get fat and a watch will always speak volumes." Robert Johnston --------------------- newhttps://youtu.be/EljAF-uddhE new http://youtu.be/ZmpLoO1Q8eQ IG @passionata1

23 October 2016, 11:31 PM	#2
911Cab Banned Join Date: Feb 2016 Location: USA Posts: 560	I totally understand your frustration and empathize but it's a mechanical object and things like this happen although they shouldn't after 3 months. AP does the best they can but time to time some slip thru the cracks. Sent from my iPhone using Tapatalk

24 October 2016, 02:12 AM	#5
lapince "TRF" Member Join Date: Jun 2013 Location: Mars Watch: 5712 Posts: 11,509	That's why I never bathe, shower or swim with any watch worth more than 8K, sure it's supposed to be water resistant but you never know...

24 October 2016, 03:07 AM	#6
Dolor Doc "TRF" Member Join Date: Jan 2016 Location: 'merica Watch: AP 15400 Posts: 151	Well, it would be something to be upset about if they water test at the factory before being sent to AD's. I'm assuming that's not the case, though. My 15400 is in the water frequently and thankfully no issues. Haven't had it tested yet. I'd consider yourself very lucky finding this so early! Sent from my iPhone using Tapatalk

24 October 2016, 04:24 AM	#7
SMD "TRF" Member Join Date: Jan 2013 Real Name: SMD Location: LGA/EWR/ORD Watch: AP/PP Posts: 3,661	Get it fixed and sell it. If you are this upset about the issue you won't be happy with the AP.

24 October 2016, 04:44 AM	#8
locutus49 Banned Join Date: May 2014 Real Name: John Location: La Jolla, CA Watch: Platona Posts: 12,194	Get it fixed and move on with life. You will be fine.

24 October 2016, 10:12 PM	#10
texex91 "TRF" Member Join Date: May 2007 Location: . Posts: 17,898	Glad they caught it and you'll have it back in no time.

24 October 2016, 10:30 PM	#11
Bryan23N "TRF" Member Join Date: Sep 2016 Real Name: Bryan Location: Singapore Watch: AP 26400SO Posts: 113	Appreciate everyone's input. I have let mr Antonio Seward of AP know about this situation, and my timepiece is currently in the SC. Fingers crossed everything turns out fine! Just worried because I have actually taken my watch to the pool before! Sent from my iPhone using Tapatalk

25 October 2016, 05:37 AM	#12
RW16610 2024 Pledge Member Join Date: Apr 2008 Real Name: Rommel Location: Toronto Canada Watch: 116710LN Posts: 8,970	That was a close one then! Like the others say, it's such a good thing you found out this way vs after going for a swim (the hard way). It'll be fixed and back on your wrist shortly

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