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Hairdude1 · 19 April 2018, 07:12 AM

My Patek has gone away for service. The pic is the last shot I took of her before handing her over. I was quoted 21 weeks for a basic service that included replacement of some parts due to wear and tear. Nothing was wrong but she is 12 years old and never been serviced. Hopefully we will be reunited ASAP. I’ll keep you all posted once she returns.

IMG_2921.JPG

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AK797 · 19 April 2018, 07:19 AM

Damn that is long, hopefully they are giving you the longest case.

Chiboy · 19 April 2018, 07:24 AM

Why don't they just have you send in a deposit to keep your place in line and your word that you will send it in when they are a few weeks away from actually working on it. It's not like they open it up five months before they finish it, right?

It's like saying, "The doctor has no openings until July 3rd, but please wait in the waiting room from now until then."

Hairdude1 · 19 April 2018, 07:47 AM

Quote:

Originally Posted by AK797

Damn that is long, hopefully they are giving you the longest case.

Hopefully my friend

Hairdude1 · 19 April 2018, 07:47 AM

Quote:

Originally Posted by Chiboy

Why don't they just have you send in a deposit to keep your place in line and your word that you will send it in when they are a few weeks away from actually working on it. It's not like they open it up five months before they finish it, right?

It's like saying, "The doctor has no openings until July 3rd, but please wait in the waiting room from now until then."

that would be great sadly not the case

sarey · 21 April 2018, 01:29 AM

So true.......

Quote:

Originally Posted by Chiboy

Why don't they just have you send in a deposit to keep your place in line and your word that you will send it in when they are a few weeks away from actually working on it. It's not like they open it up five months before they finish it, right?

It's like saying, "The doctor has no openings until July 3rd, but please wait in the waiting room from now until then."

tyler1980 · 21 April 2018, 02:12 AM

Quote:

Originally Posted by Chiboy

Why don't they just have you send in a deposit to keep your place in line and your word that you will send it in when they are a few weeks away from actually working on it. It's not like they open it up five months before they finish it, right?

It's like saying, "The doctor has no openings until July 3rd, but please wait in the waiting room from now until then."

i tend to think they work on them in steps and there is possibly a lot of time between them as there are bottlenecks in the more time consuming parts.... just a guess though.

One watch start to finish at a time seems actually more inefficient.

tyler1980 · 21 April 2018, 02:15 AM

Quote:

Originally Posted by Hairdude1

My Patek has gone away for service. The pic is the last shot I took of her before handing her over. I was quoted 21 weeks for a basic service that included replacement of some parts due to wear and tear. Nothing was wrong but she is 12 years old and never been serviced. Hopefully we will be reunited ASAP. I’ll keep you all posted once she returns.

12 year service interval... that is very impressive and i would be thrilled with 1/2 of that

GB-man · 21 April 2018, 02:31 AM

Hope she is back soon in tip top alex

What can we talk you into buying mean time?

nyc2la · 21 April 2018, 03:19 AM

Quote:

Originally Posted by GB-man

Hope she is back soon in tip top alex

What can we talk you into buying mean time?

That’s been accomplished already.

Burlington · 21 April 2018, 04:53 AM

Quote:

Originally Posted by tyler1980

i tend to think they work on them in steps and there is possibly a lot of time between them as there are bottlenecks in the more time consuming parts.... just a guess though.

One watch start to finish at a time seems actually more inefficient.

This would be my expectation too - most efficient would be to wait until there are 'enough' of a certain movement/ model in for servicing and then process through as a batch.

ap1 · 21 April 2018, 04:58 AM

Bummer - hopefully sooner you never know. Maybe youll get this often quoted service pouch out of it at least. Nice to know if can go 12yrs at least

codecow · 21 April 2018, 06:11 AM

God speed and enjoy your time at the salon 5070!

GB-man · 21 April 2018, 06:53 AM

Quote:

Originally Posted by nyc2la

That’s been accomplished already.

mjclark32 · 21 April 2018, 06:58 AM

Quote:

Originally Posted by GB-man

The DD40

Had no idea it was 12 years old, what a beauty! Hope it's back soon!

kneedeep · 21 April 2018, 08:27 AM

Shucks, will miss seeing it in Vegas again! Star of last year's WISCON.

benlee · 21 April 2018, 11:47 AM

Quote:

Originally Posted by Hairdude1

My Patek has gone away for service. The pic is the last shot I took of her before handing her over. I was quoted 21 weeks for a basic service that included replacement of some parts due to wear and tear. Nothing was wrong but she is 12 years old and never been serviced. Hopefully we will be reunited ASAP. I’ll keep you all posted once she returns.

Attachment 944592

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Are you asking them to do a light polishing as well ?

soundserious · 21 April 2018, 01:51 PM

That movement is basically bulletproof. It would have kept ticking for another decade, but yeah rock on man.

Tod · 23 April 2018, 02:11 PM

Ouch 21 weeks! That's so long!!

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Tod · 23 April 2018, 02:12 PM

Is there anything wrong with letting a competent watch repairman work on it? My guy charges $200 for chronos or triple date moonphases he's never let me down.

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Tod · 23 April 2018, 02:13 PM

^^^^ I meant a local person you trust.

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Murcielagoboy2 · 23 April 2018, 09:55 PM

It will NOT be back in 21 weeks.
I'll be shocked if so.
I think you're looking closer to 9 months.

GB-man · 23 April 2018, 11:37 PM

Quote:

Originally Posted by Tod

Is there anything wrong with letting a competent watch repairman work on it? My guy charges $200 for chronos or triple date moonphases he's never let me down.

Sent from my VS987 using Tapatalk

If you trust them sure. I would never use anyone but HSWA to service a patek unless I needed some sort of casework done (laser weld etc).

joerivers1961 · 23 April 2018, 11:39 PM

What a beauty!

OP15 · 24 April 2018, 01:34 AM

Quote:

Originally Posted by GB-man

If you trust them sure. I would never use anyone but HSWA to service a patek unless I needed some sort of casework done (laser weld etc).

Out of curiosity...I only ever hear people talk about HSWA. I’m in CA...is Kern not a good option?

Thanks!

vipereaper30 · 24 April 2018, 03:50 AM

Quote:

Originally Posted by Murcielagoboy2

It will NOT be back in 21 weeks.
I'll be shocked if so.
I think you're looking closer to 9 months.

Ouch if true. I wouldn't be surprised from some of the other data points around here. But still, I hope for the OP that this watch comes back sooner than advertised!

Murcielagoboy2 · 25 April 2018, 03:47 AM

Quote:

Originally Posted by vipereaper30

Ouch if true. I wouldn't be surprised from some of the other data points around here. But still, I hope for the OP that this watch comes back sooner than advertised!

Hairdude,
My 5170 took 7 months.
My 5205 took 9 months.

Your 5070 is well out of production - unless things have improved in Geneva, then I'd say that even a year could be possible.

jfriedkin · 28 April 2018, 11:41 PM

Not to worry Alex. I have sent many watches into Geneva for service. They are usually spot on with the time estimate. I just got a call from Razny and my 3919 is back 12 weeks to the day.

P2725TMB · 30 April 2018, 04:31 AM

Five months - that's insane. Sorry, but I wouldn't put up with that from a high-end brand such as PP. Sounds like they need to get their customer liaison and service facility sorted. Mad.

dannyp · 30 April 2018, 05:15 AM

Quote:

Originally Posted by Tod

^^^^ I meant a local person you trust.

Sent from my VS987 using Tapatalk

Quote:

Originally Posted by GB-man

If you trust them sure. I would never use anyone but HSWA to service a patek unless I needed some sort of casework done (laser weld etc).

I have, and would again, take mine to a local watchmaker IF that watchmaker was:

1. Associated with an AD
2. PP certified
3. With a PP parts account

First time I had it serviced I had a dealer send it to PP for me; it cost around $900, came back with the tropical strap cracking, and had another complete breakdown 4 years later. Next time, I took it to an AD's watchmaker, who fixed it for about $600 and it's been working perfectly for nearly 7 years.

19 April 2018, 07:12 AM	#1
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Dropped off for service My Patek has gone away for service. The pic is the last shot I took of her before handing her over. I was quoted 21 weeks for a basic service that included replacement of some parts due to wear and tear. Nothing was wrong but she is 12 years old and never been serviced. Hopefully we will be reunited ASAP. I’ll keep you all posted once she returns. IMG_2921.JPG Sent from my iPhone using Tapatalk __________________ Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018

19 April 2018, 07:24 AM	#3
Chiboy "TRF" Member Join Date: Aug 2016 Location: Chicago Watch: Daytona Posts: 5,380	Why don't they just have you send in a deposit to keep your place in line and your word that you will send it in when they are a few weeks away from actually working on it. It's not like they open it up five months before they finish it, right? It's like saying, "The doctor has no openings until July 3rd, but please wait in the waiting room from now until then." __________________ Datejust w/black Tapestry dial (1985) / Daytona (2016)

21 April 2018, 02:31 AM	#9
GB-man 2024 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 36,856	Hope she is back soon in tip top alex What can we talk you into buying mean time? __________________

21 April 2018, 08:27 AM	#16
kneedeep "TRF" Member Join Date: May 2014 Location: Not 2 far from u Posts: 3,457	Shucks, will miss seeing it in Vegas again! Star of last year's WISCON. __________________ Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member "WIS-CON" Las Vegas International GTG 2018

21 April 2018, 01:51 PM	#18
soundserious "TRF" Member Join Date: Aug 2011 Location: usofmfa Posts: 3,157	That movement is basically bulletproof. It would have kept ticking for another decade, but yeah rock on man. __________________ Instagram: soundsoserious

19 April 2018, 07:19 AM	#2
AK797 2024 Pledge Member Join Date: Feb 2010 Real Name: Neil Location: UK Watch: ing ships roll in Posts: 59,220	Damn that is long, hopefully they are giving you the longest case.

21 April 2018, 04:58 AM	#12
ap1 2024 Pledge Member Join Date: Mar 2013 Location: usa Posts: 19,033	Bummer - hopefully sooner you never know. Maybe youll get this often quoted service pouch out of it at least. Nice to know if can go 12yrs at least

21 April 2018, 06:11 AM	#13
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 4,767	God speed and enjoy your time at the salon 5070!

23 April 2018, 02:11 PM	#19
Tod "TRF" Member Join Date: Apr 2018 Location: US Posts: 26	Ouch 21 weeks! That's so long!! Sent from my VS987 using Tapatalk

23 April 2018, 02:12 PM	#20
Tod "TRF" Member Join Date: Apr 2018 Location: US Posts: 26	Is there anything wrong with letting a competent watch repairman work on it? My guy charges $200 for chronos or triple date moonphases he's never let me down. Sent from my VS987 using Tapatalk

23 April 2018, 02:13 PM	#21
Tod "TRF" Member Join Date: Apr 2018 Location: US Posts: 26	^^^^ I meant a local person you trust. Sent from my VS987 using Tapatalk

23 April 2018, 09:55 PM	#22
Murcielagoboy2 "TRF" Member Join Date: Mar 2017 Location: London Posts: 431	It will NOT be back in 21 weeks. I'll be shocked if so. I think you're looking closer to 9 months.

23 April 2018, 11:39 PM	#24
joerivers1961 "TRF" Member Join Date: Nov 2017 Location: USA Posts: 394	What a beauty!

28 April 2018, 11:41 PM	#28
jfriedkin "TRF" Member Join Date: Sep 2014 Real Name: James Location: chicago Watch: AP, PP Posts: 338	Not to worry Alex. I have sent many watches into Geneva for service. They are usually spot on with the time estimate. I just got a call from Razny and my 3919 is back 12 weeks to the day.

30 April 2018, 04:31 AM	#29
P2725TMB 2024 Pledge Member Join Date: Nov 2011 Location: UK Watch: AP, Rolex, Omega Posts: 1,334	Five months - that's insane. Sorry, but I wouldn't put up with that from a high-end brand such as PP. Sounds like they need to get their customer liaison and service facility sorted. Mad.

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