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19 April 2018, 10:19 AM | #1 |
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Patek Warranty
I heard somewhere that for a new Patek you should try to get it serviced at the 2 year warranty period for free and then they will grant an additional year?
Is this true? |
19 April 2018, 10:29 AM | #2 |
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Did the person who told you this also offer to sell you some magic beans?
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19 April 2018, 10:52 AM | #3 |
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You’re thinking of AP.
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19 April 2018, 10:56 AM | #4 |
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Do most people get a free service at the 2 year mark then?
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19 April 2018, 11:02 AM | #5 |
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Where exactly is somewhere?
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19 April 2018, 11:43 AM | #6 |
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That's AP, if you buy it brand new from an AD, there's a paper document in the watch manual, you mail it to AP then you get the extra year of warranty. For a total of 3 years. If you purchase an AP from the boutique you get a 5 year warranty at the time of purchase, but obviously the boutique doesn't discount on price.
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19 April 2018, 01:28 PM | #7 |
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All new AP’s come with 5 year warranties now.
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19 April 2018, 01:35 PM | #8 |
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I think I am mistaken with AP.
Anyway - with Patek, does it make sense to send the watch for service at the end of the 2 year warranty period? Anyone done that - I wonder if they do a full polish/movement check etc for free? |
19 April 2018, 01:51 PM | #9 |
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Based on another thread, maybe they mean that if you send it in after two years, by the time you get it back, it’s three years old. So it’s like it was covered for 3 years.
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19 April 2018, 01:55 PM | #10 |
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19 April 2018, 01:59 PM | #11 |
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I thought that AP would check for water resistance at the two year mark.
Anyhow, I wouldn’t send a Patek, or any other watch, in for service until it’s time.
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19 April 2018, 02:23 PM | #12 |
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Never give HSWA your watch unless it’s broken... unless you’re a masochist.
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19 April 2018, 06:22 PM | #13 |
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You get a third warranty year these days by simply registering your AP on their web site
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19 April 2018, 06:31 PM | #14 | |
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Quote:
Patek's warranty is a weak point for the brand as other manufacturers have moved recently to extend warranties so Patek is behind the curve IMO
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19 April 2018, 06:33 PM | #15 |
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AP does pressure testing for free. You can do it every year, forever if you want and its not conditional on having a warranty. Not sure about Patek
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19 April 2018, 06:37 PM | #16 |
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Is this one of those Patek appreciation threads?
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19 April 2018, 06:39 PM | #17 | |
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Quote:
That has now changed with the introduction of the 2 years +3 years for registering they introduced last year.
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19 April 2018, 08:01 PM | #18 |
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19 April 2018, 09:00 PM | #19 |
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If there is nothing wrong with it I don't understand how this would be possible. A warranty is not made for this. My AD told me that the service interval is 5-10 years.
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19 April 2018, 09:58 PM | #20 | |
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Quote:
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19 April 2018, 10:04 PM | #21 |
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it was super confusing. There were a few threads on the AP forum about just that and people getting upset that their boutique didn't offer a 5 year warranty but another boutique did. The new warranty process from last year made it much simpler.
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19 April 2018, 10:21 PM | #22 |
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22 April 2018, 10:12 PM | #23 |
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Unlike Rolex, Polishing is not a routine part of Patek service.
Re service: if your watch is broken send it for service, when it returns it will have another year of warranty. If you bring a malfunctioning watch in for service before the recommended service interval and after your original warranty period has passed, Patek may extend a courtesy of complementary service on a case by case basis.
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22 April 2018, 11:26 PM | #24 |
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