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Old 11 May 2019, 07:02 AM   #1
asb396
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Audemars Service Question

Hi All - I just sent in my AP 25594 (late 80's early 90's) for service. I got a quote from the AD for >$6k with one of the line items being to replace the movement as "parts for this movement are no longer available."

The movement in my 25594 is perpetual calendar of the time (believe 2224 or 2324). How does AP not have parts for this? Any help at all would be greatly appreciated!

All my best,

A
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Old 11 May 2019, 07:55 AM   #2
PJ S
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Perhaps deal directly with APSC in Clearwater, Florida.
I suspect you’ll pay a lot less than $6K, but there’s never been any guarantee that legacy movements would have spare parts made or kept beyond a certain period of time.
Once you’ve made contact with Clearwater, maybe they can wxplain the wherefores and whynots regarding spares for all the references beyond component commonality.
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Old 11 May 2019, 10:03 AM   #3
asb396
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Perhaps deal directly with APSC in Clearwater, Florida.
I suspect you’ll pay a lot less than $6K, but there’s never been any guarantee that legacy movements would have spare parts made or kept beyond a certain period of time.
Once you’ve made contact with Clearwater, maybe they can wxplain the wherefores and whynots regarding spares for all the references beyond component commonality.
Thanks PJ S, great idea. Had seen someone have a similar issue with 5402 where Clearwater communicated 6 months or so until they have some more vintage parts. Not the message I got from my AD unfortunately...
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Old 15 May 2019, 11:36 PM   #4
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As an update - just got off the phone with Clearwater and they told me they will no longer service the calibre 2124 movement in my AP

Very upsetting - do you all have any recommendations for an individual who can service this watch? Thank you again.
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Old 16 May 2019, 12:36 AM   #5
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Originally Posted by asb396 View Post
As an update - just got off the phone with Clearwater and they told me they will no longer service the calibre 2124 movement in my AP

Very upsetting - do you all have any recommendations for an individual who can service this watch? Thank you again.
I'm unpleasantly surprised that AP does not service a watch that is only 30 years old, specially when it comes to a perpetual calendar...
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Old 16 May 2019, 01:01 AM   #6
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As an update - just got off the phone with Clearwater and they told me they will no longer service the calibre 2124 movement in my AP

Very upsetting - do you all have any recommendations for an individual who can service this watch? Thank you again.
Wow -- that's very disappointing for a relatively modern AP. Did they perhaps mean that Clearwater itself couldn't service the watch? Or that even AP in Switzerland couldn't service it?
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Old 16 May 2019, 01:06 AM   #7
asb396
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Wow -- that's very disappointing for a relatively modern AP. Did they perhaps mean that Clearwater itself couldn't service the watch? Or that even AP in Switzerland couldn't service it?
I sent to Switzerland, Switzerland quoted me for a new movement as they no longer have parts to service the 2124 movement... then called Clearwater where they confirmed the same - very frustrating

Need to correct a few things, its not a perpetual calendar, just a day-date w/ moonphase. Also the movement is a 2124
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Old 16 May 2019, 01:12 AM   #8
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I sent to Switzerland, Switzerland quoted me for a new movement as they no longer have parts to service the 2124 movement... then called Clearwater where they confirmed the same - very frustrating

Need to correct a few things, its not a perpetual calendar, just a day-date w/ moonphase. Also the movement is a 2124
Thanks for clarifying, and I'm sorry they can't provide a more reasonable solution than replacing the movement. I would also be very frustrated.
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Old 16 May 2019, 02:49 AM   #9
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Time to find a AP specialist BUT hopefully he has access to parts or can fabricate.

good luck
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Old 16 May 2019, 04:03 AM   #10
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Maybe see if Billy is still alive and well, and working for himself now...
https://www.professionalwatches.com/...rvice-part-ii/
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Old 16 May 2019, 04:27 AM   #11
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I'm unpleasantly surprised that AP does not service a watch that is only 30 years old, specially when it comes to a perpetual calendar...
Agreed, this is rather disappointing and worrisome. I would expect a high horology house such as AP to service, have parts, or create parts for ANY watch they have produced just like their counterparts do. It's accountability and should be part of the prestige and history of the brand.
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Old 16 May 2019, 04:28 AM   #12
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AP won't service it at ANY price? Weird because I know they will service old watches from the Vallée de Joux from brands that haven't existed in 100 years.
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Old 16 May 2019, 04:29 AM   #13
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OP to address your issue, try to find a good watch maker familiar with AP that can take a look at it, they may be able to fix it or if a part needs to be fabricated they can look into that and I'm sure it will be much much less than a new movement.
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Old 16 May 2019, 05:13 AM   #14
asb396
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Maybe see if Billy is still alive and well, and working for himself now...
https://www.professionalwatches.com/...rvice-part-ii/
I actually came across this article as well - same watch was services just a few years back... I sent a note to the author to no avail. Will do the same with Billy, thanks again PJ S
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Old 16 May 2019, 05:41 AM   #15
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AP won't service it at ANY price? Weird because I know they will service old watches from the Vallée de Joux from brands that haven't existed in 100 years.
Their idea of servicing at any price is replacing the movement altogether I guess..
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Old 16 May 2019, 06:10 AM   #16
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Their idea of servicing at any price is replacing the movement altogether I guess..
If they have a replacement movement then they have the parts
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Old 16 May 2019, 06:35 AM   #17
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If they have a replacement movement then they have the parts
Correct also they should be able to service ANY movement that they are selling!
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Old 16 May 2019, 06:55 AM   #18
asb396
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If they have a replacement movement then they have the parts
They want to replace it with an updated caliber 2225 vs the 2125 movement from the late 80's
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Old 16 May 2019, 06:56 AM   #19
asb396
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OP to address your issue, try to find a good watch maker familiar with AP that can take a look at it, they may be able to fix it or if a part needs to be fabricated they can look into that and I'm sure it will be much much less than a new movement.
Thank you for this - if anyone has any suggestions I'm all ears
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Old 16 May 2019, 09:10 AM   #20
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PM me if you run out of avenues.
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Old 16 May 2019, 09:32 PM   #21
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They want to replace it with an updated caliber 2225 vs the 2125 movement from the late 80's
Sorry to hear that, sad from such a perceived “powerhouse”.

This is where the old school tradesman/artisan comes in play, start doing your homework, seems like you have 2/3 leads already.

Good luck
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Old 17 May 2019, 03:47 AM   #22
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This is potentially a big deal. I was hoping my AP 25960/26022 will be a long term watch that I can pass down to my son. But if they stop servicing a watch after say 30 years (or whatever length of time), then I may need to reconsider and maybe plan on moving to Patek.
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Old 23 May 2019, 05:57 AM   #23
asb396
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As an update, AD called to say AP will replace the movement for some discounted price - still waiting on an offer from them

Whats odd is that I sent the watch in working order but the invoice from AP says "not keeping time"...

Not sure I want to replace the movement, anyone have any thoughts on this?
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Old 23 May 2019, 02:38 PM   #24
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Quote:
Originally Posted by asb396 View Post
As an update - just got off the phone with Clearwater and they told me they will no longer service the calibre 2124 movement in my AP

Very upsetting - do you all have any recommendations for an individual who can service this watch? Thank you again.
Watch Central Repair works on APs. They're probably your best alternative since they used to have an AP parts account, especially for you since they're in NY.
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Old 24 June 2019, 02:16 AM   #25
asb396
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Most recent update - AP has cut the price of replacing the movement meaningfully which is a great step in the right direction. Not super excited about replacing the original movement... glad AP did something to make this right
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