ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

zxing · 21 May 2012, 10:06 AM

Hi, everyone, I just got my new 5513 back from a crystal change at an independent watchmaker and noticed there are a few specks of dust under the crystal. Indoors, with the naked eye, I can only count maybe 3 specks. Outdoors, in direct sunlight, a few more become visible but it is by no means a huge quantity. My question is, is it unreasonable to expect no dust whatsoever? How much dust is considered normal and how much is considered excessive? Thank you for the replies!

snog · 21 May 2012, 10:14 AM

none at all. I would be sending it back!

kxux · 21 May 2012, 10:19 AM

None. I had RSC in Dallas remove one speck I found in my brand new GMT. They had it done in less than 24 hours after I brought the unit in. Thanks to my ADs connections. Otherwise I assume it takes week or two.

Doug507 · 21 May 2012, 10:28 AM

Zip. Nada. Zilch. None. Ever.

ecsub44 · 21 May 2012, 10:34 AM

I usually don't get too uptight about some of these types of minute details (bezel alignment, scratches, hands lining up, what time the date changes, etc.).

But there should be NO dust on the dial. Uncool.

SkyKing31 · 21 May 2012, 10:38 AM

None .. Take it back and have the problem corrected

kyle L · 21 May 2012, 10:53 AM

Take it back! Or if you're comfortable you can just do it yourself.

Keeperoftime · 21 May 2012, 10:55 AM

Dust under the dial drives me CRAZY. I brought back a DD 3 times to a watchmaker. The third time was the charm. :)

RC2 · 21 May 2012, 12:00 PM

Take it back. Rich

Eric88 · 21 May 2012, 12:17 PM

I have Absolutely ZERO tolerance for any specks on the dial. My lovely 1675 had a very small "floater" that would be in a different place every time I looked at the dial. I sent it off primarily to get this fixed and had a couple of other service items handled. I am so much happier with a clean dial.

Goose · 21 May 2012, 04:00 PM

Quote:

Originally Posted by RC2

Take it back. Rich

Yes. Back it should go.
Would drive me bonkers. And, it has.
Had a watch come back with a UFO between the dial and crystal. Sent it back.

azguy · 22 May 2012, 12:30 AM

Take it back

Beelzy · 22 May 2012, 12:39 AM

The only "dust" that should be present under the crystal of a 5513, is the rare
bit of Tritium that flakes off the dial.

Even that drives me nuts!

rr-nyc · 22 May 2012, 02:54 AM

Like many other responses, my answer is zero. I'd take it back until no visible signs of dust remain

Puffy · 22 May 2012, 07:00 AM

no dust of any kind!

zxing · 23 May 2012, 06:23 AM

Thanks for the replies guys. So I took it back today, and the people at the store were very kind and had it cleaned up in 15 minutes. However, if I look closely, there still is one tiny tiny speck left. Its small enough that its practically invisible if one is more than 8 inches away. Do I just deal with it, or should I take it back again?

mboverst · 23 May 2012, 06:44 AM

Take it back! You paid good money and shouldn't have to live with that.

I'm sympathetic, as it's hard for independent watch makers to have a dust free controlled lab like they work with at the major brand service centers. This just means they should spend more time assuring there's no dust on the dial prior to sealing it up, not that their customers should have to live with it.

imono · 23 May 2012, 07:02 AM

This story is still going on?

harry in montreal · 23 May 2012, 07:24 AM

now i understand why i tend to get more relaxed when i remove my glasses. i am a perfectionist too, but this is to excess.

oneillba · 24 May 2012, 01:24 PM

I couldn't live with that. No dust!

21 May 2012, 10:06 AM	#1
zxing "TRF" Member Join Date: Mar 2012 Location: Huntsville, AL Watch: 5513 Posts: 33	How much dust under the crystal is acceptable? Hi, everyone, I just got my new 5513 back from a crystal change at an independent watchmaker and noticed there are a few specks of dust under the crystal. Indoors, with the naked eye, I can only count maybe 3 specks. Outdoors, in direct sunlight, a few more become visible but it is by no means a huge quantity. My question is, is it unreasonable to expect no dust whatsoever? How much dust is considered normal and how much is considered excessive? Thank you for the replies!

21 May 2012, 10:28 AM	#4
Doug507 "TRF" Member Join Date: Feb 2008 Location: Minnesota, USA Posts: 167	Zip. Nada. Zilch. None. Ever. __________________ GMT Master II 16760 Submariner 14060M

21 May 2012, 10:34 AM	#5
ecsub44 "TRF" Member Join Date: Feb 2011 Location: US Watch: Sub Posts: 3,175	I usually don't get too uptight about some of these types of minute details (bezel alignment, scratches, hands lining up, what time the date changes, etc.). But there should be NO dust on the dial. Uncool. __________________ *侘寂 -- wabi-sabi --* acceptance of transience and imperfection by finding beauty in that which is imperfect, impermanent, and incomplete Commissioner of WEIRD POLICE , Badge # ecsub44

21 May 2012, 10:38 AM	#6
SkyKing31 "TRF" Member Join Date: Nov 2010 Location: Manalapan Florida Watch: Tridor Masterpiece Posts: 2,819	None .. Take it back and have the problem corrected __________________ It's been said that money can never buy happiness which is true, but I'd rather cry while seated in the back of a Rolls Royce limousine instead crying while seated on a bicycle.

21 May 2012, 10:55 AM	#8
Keeperoftime "TRF" Member Join Date: Apr 2009 Real Name: Jeremy Location: Louisiana Watch: Rolex Posts: 2,732	Dust under the dial drives me CRAZY. I brought back a DD 3 times to a watchmaker. The third time was the charm. :) __________________ As a man is, so he sees. As the eye is formed, such are its powers. William Blake

21 May 2012, 10:14 AM	#2
snog "TRF" Member Join Date: Oct 2010 Location: UK Posts: 908	none at all. I would be sending it back!

21 May 2012, 10:19 AM	#3
kxux 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2012 Real Name: Jan Location: PA Watch: GMT II Posts: 1,110	None. I had RSC in Dallas remove one speck I found in my brand new GMT. They had it done in less than 24 hours after I brought the unit in. Thanks to my ADs connections. Otherwise I assume it takes week or two.

21 May 2012, 10:53 AM	#7
kyle L "TRF" Member Join Date: Feb 2009 Location: USA Watch: Rolex Explorer I Posts: 10,278	Take it back! Or if you're comfortable you can just do it yourself.

21 May 2012, 12:00 PM	#9
RC2 "TRF" Member Join Date: Sep 2009 Real Name: Rich Location: NC Watch: Rolex 1675 Posts: 2,359	Take it back. Rich __________________ Rich Member of Nylon Nation Red Sox Nation Instagram watchguy97

21 May 2012, 12:17 PM	#10
Eric88 "TRF" Member Join Date: Apr 2010 Location: 88 keys Posts: 2,238	I have Absolutely ZERO tolerance for any specks on the dial. My lovely 1675 had a very small "floater" that would be in a different place every time I looked at the dial. I sent it off primarily to get this fixed and had a couple of other service items handled. I am so much happier with a clean dial.

22 May 2012, 12:30 AM	#12
azguy Banned Join Date: Sep 2011 Real Name: ------- Location: ------- Watch: --------- Posts: 12,609	Take it back

22 May 2012, 12:39 AM	#13
Beelzy "TRF" Member Join Date: May 2010 Real Name: Chris Location: Cen-Cal Watch: 16610 Posts: 869	The only "dust" that should be present under the crystal of a 5513, is the rare bit of Tritium that flakes off the dial. Even that drives me nuts!

22 May 2012, 02:54 AM	#14
rr-nyc Liar & Ratbag Join Date: Nov 2009 Real Name: Renato Location: NYC / Miami Beach Watch: Rolex Daytona Posts: 5,344	Like many other responses, my answer is zero. I'd take it back until no visible signs of dust remain

22 May 2012, 07:00 AM	#15
Puffy "TRF" Member Join Date: Oct 2009 Location: Here and there Posts: 12,485	no dust of any kind! __________________ Fine Quality is Long Remembered After the Pain of Spending Money is Forgotten

23 May 2012, 06:23 AM	#16
zxing "TRF" Member Join Date: Mar 2012 Location: Huntsville, AL Watch: 5513 Posts: 33	Thanks for the replies guys. So I took it back today, and the people at the store were very kind and had it cleaned up in 15 minutes. However, if I look closely, there still is one tiny tiny speck left. Its small enough that its practically invisible if one is more than 8 inches away. Do I just deal with it, or should I take it back again?

23 May 2012, 06:44 AM	#17
mboverst "TRF" Member Join Date: Nov 2008 Real Name: Matt Location: Dallas Posts: 1,683	Take it back! You paid good money and shouldn't have to live with that. I'm sympathetic, as it's hard for independent watch makers to have a dust free controlled lab like they work with at the major brand service centers. This just means they should spend more time assuring there's no dust on the dial prior to sealing it up, not that their customers should have to live with it.

23 May 2012, 07:02 AM	#18
imono "TRF" Member Join Date: Jan 2010 Location: USA Posts: 3,241	This story is still going on?

23 May 2012, 07:24 AM	#19
harry in montreal "TRF" Member Join Date: Jan 2009 Location: Montreal Watch: The Habs pick 1st! Posts: 3,589	now i understand why i tend to get more relaxed when i remove my glasses. i am a perfectionist too, but this is to excess.

24 May 2012, 01:24 PM	#20
oneillba "TRF" Member Join Date: Apr 2008 Real Name: Brian Location: Hamilton, MI USA Watch: My beloved TT DJ Posts: 3,831	I couldn't live with that. No dust! __________________ My Trusty TT DJ

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)