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13 January 2023, 05:26 AM | #1 |
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Wrong box/papers right card
I'm feeling a little conflicted on an aspect of a recent purchase:
Drove three hours to a store in the Diamond District for a specific piece they had. Negotiated a price I'm very happy with -- box, card, and number of links clearly specified. Shipping and other booklets/manuals was left a bit ambiguous although he had earlier told me shipping would be $150. He didn't charge for shipping and included manuals (for DD40 instead of DD2 but the wrong manuals were in the chrono24 listing) but he gave me a L box instead of an XL box (I specifically asked for an XL box, which was shown in the listing). I mean, I kinda don't care but I kinda do. It makes no sense to ship two empty boxes. Should I even mention it? |
13 January 2023, 07:26 AM | #2 |
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Is your Day-Date Platinum?
I think non Plat. Day-Date comes with L size box. XL for Plat. model and special model with gem-set.
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Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. Audemars Piguet: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) Patek Philippe: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, Breguet: 7137BA, MontBlanc: 109996" |
13 January 2023, 07:37 AM | #3 |
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I don't want to be dismissive but it is the Diamond District so I feel like that's sort've par for the course. It is a valid thing to contact them about. I am sure other people will say "omg ITs JuST a B0xxX" but I think it is the principle.
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13 January 2023, 07:52 AM | #4 |
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13 January 2023, 07:58 AM | #5 | |
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Quote:
I'm not sure what can reasonably be done even if I contact him. Shipping two boxes makes no sense. I'm not gonna make a special trip to NYC and I wouldn't want to lug a box around on my next stop up there anyway. Still seems a little odd he'd purposefully stick it to me for like a couple hundred bucks. We were discussing another piece for my wife as well. Maybe he was pissed he forgot to make me pay for shipping and he saved money shipping a smaller box. |
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13 January 2023, 08:23 AM | #6 |
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The cynic in me thinks he said "He won't know the difference anyway" to himself as he chuckled and sent it.
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13 January 2023, 08:30 AM | #7 |
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13 January 2023, 08:56 AM | #8 |
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13 January 2023, 08:58 AM | #9 |
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See that's the thing -- I pulled out Moda listings to negotiate and I specifically specified "XL Rolex box." I take it as a not so subtle fu tbh. I did yell at the guy a bit, long story.
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13 January 2023, 09:17 AM | #10 |
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Sell the L box and buy an XL?
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13 January 2023, 10:52 AM | #11 |
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If you yelled at him I sure hope you are having him send the right box.
Which seller? |
13 January 2023, 10:58 AM | #12 | |
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Quote:
I posted this to see if mentioning it to him was petty. Seems I could reasonably mention it. I'd like to give him the ability to make it right before I disclose who I dealt with. |
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13 January 2023, 11:09 AM | #13 |
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Well he will certainly know who you are based on your story...either way I think it's valuable to share information regardless of outcome.
"Hey this seller is great" or "wow avoid this one" Keen to hear more :) |
13 January 2023, 11:24 AM | #14 |
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I don't think he hangs around here. I couldn't find out much about him here and what I saw was mixed. The full story does contain a bit of hussle on his part to get the deal to happen. Wrong box is certainly not a huge deal. The experience was mixed but overall positive all things considered.
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13 January 2023, 11:31 AM | #15 |
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Just read your write up in the other thread. If that was the short version I am all in to listen to the full version.
Still haven't made up my mind on how I feel about the box. But imagine ordering a pair of shoes online and they come in a plastic bag instead of a box. Like yeah....the watch is way more important than the box but If you're putting that much coin down for a platinum Rolex.... Get the damn details right. |
13 January 2023, 12:52 PM | #16 | |
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Quote:
The analogy is close but when buying shoes online from individuals, original box is usually specified otherwise you wouldn't expect it. If it's new shoes at a crazy discount it won't mention the box and sure, you might be a little disappointed but they're shoes and you got a good deal. Main difference is that resale value is rarely a consideration for shoes but a major consideration for watch hobbyists. Especially these days when you need to make a decision on a watch purchase having seen/handled a watch once or twice at most, sometimes not even once. I think a somewhat better analogy for the entire experience is like Peter Luger vs a traditional high end steakhouse. The wait staff there approximates the cordiality of a Jewish deli. They may be rude, maybe treat you a bit like dirt, but the food may be well worth it. The traditionally steak house will have impeccable service, make you feel like a million bucks, but the steak might just not be at the same level. For steakhouses, I prefer the latter. For a $60k watch, to save a few k I'm happy with the former. In fairness, the traditional steakhouse would be an AD in this analogy and that experience isn't even available these days for many watches. |
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13 January 2023, 05:05 PM | #17 |
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I guess if I’m buying a platinum DD, I’d want it perfect full set not bits and parts of mismatched stuff
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13 January 2023, 11:08 PM | #18 |
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I bought mine at AD early 2022. I got the normal size box and I had the same question about whether I should say something or not. I opted not to say anything.
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14 January 2023, 09:00 AM | #19 | |
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Quote:
You could say you just read online that it should be an XL box and yours looks like a L box. I don't see why they wouldn't just swap the boxes with you unless you damaged the box somehow. With grays it's literally just money and I was dealing with the owner of he business. |
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16 January 2023, 02:30 AM | #20 |
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Unless this makes you question his integrity, and therefore that his watches truly are as he presents them, just ask him to put the one for your wife in the XL box you were promised, and put hers in the L you already have. Problem (practically speaking) solved.
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16 January 2023, 06:45 AM | #21 |
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That's a good idea actually but his price is a little high on the watch my wife likes and she would actually not be happy if I overpaid. It's like an early 80s 36mm daydate yg Champaign dial with bark motif on bracelet and parts of the case. She likes the bark but I don't think it trades at a premium. Crystal is chipped He wants $16,250 and he'll replace bezel. I think these have been going for $13-14k lately.
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25 January 2023, 06:30 AM | #22 |
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If you purchased this timepiece from MODA and the seller didn't do exactly as he promised you. You can report to Vadim Moda, I am sure he will tell the seller to make it right. He really wanted to make his website (MODA WATCH CLUB) be one of the best website for trading the timepieces for wholesale dealers and retail buyers.
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Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. Audemars Piguet: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) Patek Philippe: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, Breguet: 7137BA, MontBlanc: 109996" |
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