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Old 12 October 2019, 03:57 AM   #1
mixi613
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Incoming ( and what would you do)

Just got this watch for my wife and when we took it out the plastic at the ad the watch had some scratches. Was very noticeable. Didnít make a big deal about it. Showed it to the ad there and then and he said he can polish it which he did to remove the scratches. Ad has been good to me and got me some hard to get watches and didnít want to give him a hard time, my wife would scratch it up anyway. Would you do anything different? Was very surprised by this. Also watch was smudged and didnít come Iím that mint mint way youíd expect. Have you guys ever experienced this. Anyway. Here are some pics of the wifeís new watch.


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Old 12 October 2019, 04:00 AM   #2
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Congrats on incoming

And i'm sure the AD will remember you in future
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Old 12 October 2019, 04:09 AM   #3
mixi613
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Yeah. Thatís what I figured. He fixed it in house and apologized and said he never saw it come from factory like that. At the end of the day wonít make much of a difference but I would expect better from Patek. No way it was inspected properly before was sent out unless it happened during shipping.


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Old 12 October 2019, 04:16 AM   #4
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It seems the QC is dropping and has been for a little while now, maybe they should go back to 40,000 watches per year, can you imagine the storm from that ?
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Old 12 October 2019, 04:25 AM   #5
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Do you mean sealed in the plastic bag from Patek? That’s not good if it was already scratched. Or was it already open and wrapped in plastic by the AD? Either way not good but if you’re happy with it that’s what matters. Congrats to you and your wife.
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Old 12 October 2019, 04:29 AM   #6
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Do you mean sealed in the plastic bag from Patek? Thatís not good if it was already scratched. Or was it already open and wrapped in plastic by the AD? Either way not good but if your happy with it thatís what matters. Congrats to you and your wife.

Exactly. Was this sitting at the AD in the case to be tried on? Then the AD is at fault here and not Patek. I doubt it was sealed from Geneva looking like you described.


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Old 12 October 2019, 04:38 AM   #7
mixi613
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Exactly. Was this sitting at the AD in the case to be tried on? Then the AD is at fault here and not Patek. I doubt it was sealed from Geneva looking like you described.


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Sealed from geneva. Was cut and opened in front of me and noticed scratches right away.


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Old 12 October 2019, 04:37 AM   #8
mixi613
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Do you mean sealed in the plastic bag from Patek? Thatís not good if it was already scratched. Or was it already open and wrapped in plastic by the AD? Either way not good but if youíre happy with it thatís what matters. Congrats to you and your wife.


Sealed in plastic from patek. Opened up and there was scratches and smudges and watch looked like it could have been used.


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Old 12 October 2019, 04:29 AM   #9
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Originally Posted by mixi613 View Post
Just got this watch for my wife and when we took it out the plastic at the ad the watch had some scratches. Was very noticeable. Didnít make a big deal about it. Showed it to the ad there and then and he said he can polish it which he did to remove the scratches. Ad has been good to me and got me some hard to get watches and didnít want to give him a hard time, my wife would scratch it up anyway. Would you do anything different? Was very surprised by this. Also watch was smudged and didnít come Iím that mint mint way youíd expect. Have you guys ever experienced this. Anyway. Here are some pics of the wifeís new watch.


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Leave as is......

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Old 12 October 2019, 04:39 AM   #10
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Incoming ( and what would you do)

Yeah i agree with just leaving it as is. As long as the watch doesnít have any dents or movement/time issues then youíre good. Plus the gold scratches very easily like you said & your AD polished it. Depending on how your AD is, if you escalate it you may just end up at the bottom of any future lists if they get annoyed but itís understandable from a customer perspective and the cost of these pieces. Quite common to see some hairline swirls on Rolex polished sections watches as people come and try them on so it wouldnít bother me.

I did read once somewhere that ADís can send their watches back that have been cut open to be resealed and sent back. Not sure if thats common practice to do or if its even worth doing for a ladies piece

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Old 12 October 2019, 05:07 AM   #11
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Yeah i agree with just leaving it as is. As long as the watch doesnít have any dents or movement/time issues then youíre good. Plus the gold scratches very easily like you said & your AD polished it. Depending on how your AD is, if you escalate it you may just end up at the bottom of any future lists if they get annoyed but itís understandable from a customer perspective and the cost of these pieces. Quite common to see some hairline swirls on Rolex polished sections watches as people come and try them on so it wouldnít bother me.

I did read once somewhere that ADís can send their watches back that have been cut open to be resealed and sent back. Not sure if thats common practice to do or if its even worth doing for a ladies piece

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To reseal the plastic packaging isn't that hard
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Old 12 October 2019, 05:12 AM   #12
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To reseal the plastic packaging isn't that hard
I have one of those food sealers
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Old 12 October 2019, 05:21 AM   #13
Mr Naultilus
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I have one of those food sealers
If the name is true , do you reseal or just eat
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Old 12 October 2019, 05:38 AM   #14
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If the name is true , do you reseal or just eat
I was just kidding. I donít have a food sealer. Saw it on TV. I would have bought it but then I only had enough money for a shake weight.



OP. Lovely watch. My wife use to have the same one... she loved it. As long as they didnít polish the bezel Iíd just keep it
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Old 12 October 2019, 05:25 AM   #15
Cesium137
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It did happen to me, I walked away from the deal. That said, congrats on the new addition I’m sure your wife loves it.
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Old 12 October 2019, 05:34 AM   #16
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I'd be annoyed but I'm a WIS while the women I know are not and probably wouldn't notice and would mark it up in no time at all, so a watch for them I wouldn't sweat.
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Old 12 October 2019, 05:36 AM   #17
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Free stuff. Ok I said it. Martin don’t get all angry me again k?
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Old 12 October 2019, 06:34 AM   #18
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First of all:
Leave it as it is. It'd get scratched.

If it was to flip, I'd walk away from the deal and tell them to give me a full refund. There's no way a watch that's been unsealed from first seal to second seal comes out with scratches and smudges on it. Did the AD cut the carton box in front of you? Never heard of such a scenario and I've seen a few watches getting "unsealed".
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Old 12 October 2019, 06:47 AM   #19
mixi613
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yup, hope the wife likes it. Her birthday coming up. I had already ordered this watch for her and guess what she asked me for her bday?????? An Apple Watch. Woe is to me
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Old 12 October 2019, 07:47 AM   #20
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You did the right thing. Given the seller power the ADís have right now, minimizing it should work to your advantage in the long run, especially in light of you mentioning it will get scratched up anyway. Correct choice in my mind .
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Old 12 October 2019, 08:58 AM   #21
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Congrats to your wife!
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