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Privatestock · 15 August 2010, 01:21 PM

Hi guys, questions for u guys. Yesterday, it was the first time I changed the strap on my one and only one Pam. When I was screwing one of the screws back into the screw slot, it suddenly.........BROKE, and the broken part of the screw is still inside the screw slot/hole. I know, I know, so stupid of me...I've always been a Rolex guy and never have to change straps...until I got my 1st Pam last week and started to play with a new strap...oh well

Has any of u encountered this experience before??? I assume I have to take the Pam back to the service centre to have it fixed? The question is, can it be fixed? If so, how long usually it would take them to fix it? Thanks guys for helping me out during this tough time :(

ParisDakarBmw · 15 August 2010, 01:56 PM

If the screw is still inside the threads I would assume it will need to be drilled out, or removed with a tiny screw extractor set.

Since it's a week old, you shouldn't have any issues getting it repaired.

I would guess a few months repair time.

You should be happy it happened now, and not on a ski tripm or hiking venture!

Good luck!

Privatestock · 15 August 2010, 02:11 PM

Thanks man. Actually I bought it used and the original owner bought it new in May this year and I assume it's still under warranty. Do u know whether this kinda mishap is under warranty? Does this happen a lot to other Pam owners?Can't believe it will take them couple of months to fix it...this is sad...

wrxsti · 15 August 2010, 02:31 PM

this happened to my brand new pam 88 gmt the day i bought it! the screw wont come out so u can still wear it with that strap. I sent it back to panerai to fix as u cannot find a screw extractor set that small, took about 5 weeks.

That was a year ago but the screw that panerai gave me has such a small groove that my oem panerai screw drive striped the head so now i have no grip on the screw! So i have been wearing it with the oem brown croc for a while but have a few straps on the way.

My rolex deepsea has been getting all the wrist time for the past 2 months anyways.

ParisDakarBmw · 15 August 2010, 02:34 PM

Don't worry too much. It's a small thing that happens.

Plus you can say that you have strong arms the next time you go on a date!

DCgator · 15 August 2010, 02:42 PM

Quote:

Originally Posted by ParisDakarBmw

Don't worry too much. It's a small thing that happens.

Plus you can say that you have strong arms the next time you go on a date!

Roger that!

Lol-x · 16 August 2010, 02:25 PM

Wow that is an unfortunate mishap and something that I guess only a service centre could fix.
I hope the thread isn't stripped on the lug.
It shouldn't cost too much to fix, but it would require some expert attention for sure..
Good Luck

rolexlover · 19 August 2010, 02:49 AM

This scenario happened exactly to me a few months ago, after going back to the AD, I was told they could not fix it and they wanted me to buy a new clasp for over $500.00 I said no, as I have a Rolex's and anytime anything goes wrong whether under warranty or not it could at least be repaired. I just bought an aftermarket clasp for $25.00

wrxsti · 19 August 2010, 03:35 AM

I sent mine back to panerai and it was fixed under warranty I just paid for shipping.

Shade · 19 August 2010, 11:18 AM

Mine wouldn't come off either.. I took it in my service centre for repair, waited for like 30 minutes, and was charged less than 15 USD, and got a new bar/screw. :)

15 August 2010, 01:21 PM	#1
Privatestock "TRF" Member Join Date: Apr 2010 Location: Hong Kong Posts: 9	Broken strap screw Hi guys, questions for u guys. Yesterday, it was the first time I changed the strap on my one and only one Pam. When I was screwing one of the screws back into the screw slot, it suddenly.........BROKE, and the broken part of the screw is still inside the screw slot/hole. I know, I know, so stupid of me...I've always been a Rolex guy and never have to change straps...until I got my 1st Pam last week and started to play with a new strap...oh well Has any of u encountered this experience before??? I assume I have to take the Pam back to the service centre to have it fixed? The question is, can it be fixed? If so, how long usually it would take them to fix it? Thanks guys for helping me out during this tough time :(

15 August 2010, 02:31 PM	#4
wrxsti "TRF" Member Join Date: May 2008 Location: Earth Posts: 1,694	this happened to my brand new pam 88 gmt the day i bought it! the screw wont come out so u can still wear it with that strap. I sent it back to panerai to fix as u cannot find a screw extractor set that small, took about 5 weeks. That was a year ago but the screw that panerai gave me has such a small groove that my oem panerai screw drive striped the head so now i have no grip on the screw! So i have been wearing it with the oem brown croc for a while but have a few straps on the way. My rolex deepsea has been getting all the wrist time for the past 2 months anyways. __________________ PP Geneva

16 August 2010, 02:25 PM	#7
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,267	Wow that is an unfortunate mishap and something that I guess only a service centre could fix. I hope the thread isn't stripped on the lug. It shouldn't cost too much to fix, but it would require some expert attention for sure.. Good Luck __________________ *Most folks are about as happy as they make up their minds to be.* ~Abraham Lincoln Nothing compares to the simple pleasure of a bike ride. ~John F. Kennedy ROLEXploitation - yeah I'm a victim

19 August 2010, 02:49 AM	#8
rolexlover "TRF" Member Join Date: Nov 2007 Location: Saint Louis Watch: Explorer I, AP ROO Posts: 29	This scenario happened exactly to me a few months ago, after going back to the AD, I was told they could not fix it and they wanted me to buy a new clasp for over $500.00 I said no, as I have a Rolex's and anytime anything goes wrong whether under warranty or not it could at least be repaired. I just bought an aftermarket clasp for $25.00 __________________ Explorer I Vintage Air-King Date w/ rare blue dial 18038 YG Day-Date "President" Panerai Luminor Marina-PAM 00048 Audemars Piguet ROO Rubber Clad

19 August 2010, 03:35 AM	#9
wrxsti "TRF" Member Join Date: May 2008 Location: Earth Posts: 1,694	I sent mine back to panerai and it was fixed under warranty I just paid for shipping. __________________ PP Geneva

15 August 2010, 01:56 PM	#2
ParisDakarBmw Banned Join Date: Dec 2009 Real Name: Paul Location: New Haven, CT Watch: 116610 Sub-C Posts: 6,552	If the screw is still inside the threads I would assume it will need to be drilled out, or removed with a tiny screw extractor set. Since it's a week old, you shouldn't have any issues getting it repaired. I would guess a few months repair time. You should be happy it happened now, and not on a ski tripm or hiking venture! Good luck!

15 August 2010, 02:11 PM	#3
Privatestock "TRF" Member Join Date: Apr 2010 Location: Hong Kong Posts: 9	Thanks man. Actually I bought it used and the original owner bought it new in May this year and I assume it's still under warranty. Do u know whether this kinda mishap is under warranty? Does this happen a lot to other Pam owners?Can't believe it will take them couple of months to fix it...this is sad...

15 August 2010, 02:34 PM	#5
ParisDakarBmw Banned Join Date: Dec 2009 Real Name: Paul Location: New Haven, CT Watch: 116610 Sub-C Posts: 6,552	Don't worry too much. It's a small thing that happens. Plus you can say that you have strong arms the next time you go on a date!

19 August 2010, 11:18 AM	#10
Shade "TRF" Member Join Date: Jan 2010 Real Name: Norman Location: Jakarta Watch: All of 'em.. Posts: 2,926	Mine wouldn't come off either.. I took it in my service centre for repair, waited for like 30 minutes, and was charged less than 15 USD, and got a new bar/screw. :)

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