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Old 4 May 2021, 06:23 AM   #1
Morsedweller
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Concierge Service In the UK

All,

Would like a recommendation for a concierge service that could pick up a watch in London and ship to the US.

I got the call on my Harrods Tudor, paid by CC, and then the email to collect in person. By the time they opened, my family member in London had left the country and won't be back in time.

I hear there are reputable companies that provide this service. Any recommendations?

Thanks
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Old 4 May 2021, 06:28 AM   #2
CharlesN
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How about arranging for UPS to collect ?

Easy and secure all the way to you.


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Old 4 May 2021, 06:31 AM   #3
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Not sure if this makes any difference to your purchase, but the UK no longer offers Tax Refund service at the Airport. The is no more Tax Free Sales for Non UK residents in the UK.

So you have paid full UK price incl local sales tax and then you will have to pay Tax and Duty on import to US.
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Old 4 May 2021, 06:45 AM   #4
Morsedweller
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Thats a great idea. I assume UPS will do this? I will contact Harrods and ask.


Quote:
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How about arranging for UPS to collect ?

Easy and secure all the way to you.


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Old 4 May 2021, 06:45 AM   #5
Morsedweller
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Quote:
Originally Posted by ninjin View Post
Not sure if this makes any difference to your purchase, but the UK no longer offers Tax Refund service at the Airport. The is no more Tax Free Sales for Non UK residents in the UK.

So you have paid full UK price incl local sales tax and then you will have to pay Tax and Duty on import to US.

Interestingly, Harrods didn't charge me sales tax. I paid a total of £2,840.00

Not sure why or how this affects the process.
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Old 4 May 2021, 06:50 AM   #6
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Quote:
Originally Posted by Morsedweller View Post
Interestingly, Harrods didn't charge me sales tax. I paid a total of £2,840.00

Not sure why or how this affects the process.
Tax is included in the price in the UK. But as someone mentioned above, you will have to pay export/import duties various customs tax it may cost you a hell of a lot more than you’re expecting do your research.
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Old 4 May 2021, 07:15 AM   #7
Pauln
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Can’t the AD arrange all of this for you?
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Old 4 May 2021, 07:26 AM   #8
Morsedweller
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Quote:
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Can’t the AD arrange all of this for you?
No, Harrods won't ship. Only schedule someone to pick up.



Any suggestions for a concierge service?
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Old 4 May 2021, 07:47 AM   #9
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Try packsend. They seem to offer this service


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Old 4 May 2021, 07:53 AM   #10
whiskyrolex
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As others mentioned, expect to say pay some hefty duties for importing the watch unless you lie about the value (which would also void any protections from the carrier).

UPS would almost certainly notate the full face value and then mark up their cost to import it before sending you the final bill.
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Old 4 May 2021, 07:56 AM   #11
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Quote:
Originally Posted by Morsedweller View Post
Thats a great idea. I assume UPS will do this? I will contact Harrods and ask.

If Harrods won’t permit that idea. Then you will have to find a friend or someone you trust to collect it for you …….. Possibly pay for it for you and then shop it.

I know that can be hard. You just have to choose with care


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Old 4 May 2021, 08:50 AM   #12
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Doesn’t someone like Amex run a concierge service for things like this?

If I was heading into London I’d sort it out and ship it for you no problem. I’m sure someone might be able to help out if you get really stuck.
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Old 4 May 2021, 08:56 AM   #13
dharoon7860
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If you have a centurion card then yep they will sort this no problem but if it’s the platinum card then jot too sure. Have a look at packsend. Would post the link but it won’t let me. They look like they will organise this for you.


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Old 5 May 2021, 08:49 AM   #14
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Just curious but what was the outcome of the dilemma?
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Old 5 May 2021, 06:48 PM   #15
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I'm in London and could easily sort it out for you...but I hope you understand I don't want to get blamed for when you receive an empty box. It's just not worth the hassle for doing someone I don't know a favour. I think the concierge service is the best bet.
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Old 5 May 2021, 07:43 PM   #16
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Quote:
Originally Posted by ninjin View Post
I'm in London and could easily sort it out for you...but I hope you understand I don't want to get blamed for when you receive an empty box. It's just not worth the hassle for doing someone I don't know a favour. I think the concierge service is the best bet.
Do I take it you are not the trusting type?

I’m not sure of your meaning but I don’t think you really needed to post that.
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Old 5 May 2021, 08:16 PM   #17
ninjin
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What I am trying to say is that best that a Concierge company is used.

If I knew the recipient well, then I have no issues, as if the box arrives empty, the recipient would know it was not down to my slight of hand.

As I don't know the recipient, it puts both of us in bad situation if this were to happen.
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Old 5 May 2021, 09:16 PM   #18
Stewart_88
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Book me a flight and il be more than happy to bring it in my luggage.... Could do with a holiday

I'd go UPS
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