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Old 16 August 2018, 08:23 PM   #1
Manu77
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Daytona 116500 dial change!

Hello Everyone!!

I have a black dial 116500 ¿Will Rolex change my dial to the white one? I they change it ¿Must I send the black one?

Thanks a lot!
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Old 16 August 2018, 09:28 PM   #2
Flex368
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You can have the dial changed at your AD or RSC as long as it´s available in the dial catalogue for this reference. So yes, black to white will work for a 116500.

AD or RSC will keep your old dial, you´re only allowed to keep it if it´s a factory diamond dial.
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Old 16 August 2018, 09:31 PM   #3
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You can't have it changed in the US that much I can tell you. As for Spain I have no idea.
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Old 17 August 2018, 05:18 AM   #4
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In UK there was a 1 year ownership rule before, don't know now.
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Old 17 August 2018, 05:21 AM   #5
Vivalas
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They used to do it but I’ve a feeling they’ve stopped it.
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Old 17 August 2018, 06:09 AM   #6
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I'm not sure if it's possible anywhere in the world. I would assume it was, since I know you could change out, for example, a datejust dial, as long as the dial was originally offered with the same reference number.

Anyhow, for the time, effort and money, i'd personally prefer to trade the black for a white. In fact, I did exactly that. I had to add some money. But I believe when you change a dial RSC will force you to do a movement service. The cost of the dial and service will likely clear 2k, which should be enough to trade towards the white dial.
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Old 17 August 2018, 06:49 AM   #7
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The USA warranty card I have with my 116500 states that it's a white dial, and I was told that the serial number and warranty card are associated with the white dial and it could not be changed by the RSC.

Apparently Datejusts/Day-dates don't have the dial color on the warranty card and that's the difference?
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Old 17 August 2018, 07:31 AM   #8
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From my understanding, at least in the US, It is not possible to do a dial swap on a SS Daytona. In addition Ive heard dial swaps are not allowed until the 5 year warranty period has expired. ymmv, Id call RSC and find out what they say.
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Old 17 August 2018, 08:04 AM   #9
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Try and get a white dial watch from your AD for MSRP. Then sell the black dial watch for a massive profit. Solved
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Old 17 August 2018, 02:35 PM   #10
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If you own one, ask your local RSC and tell us what they say. I'm curious to know myself.
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Old 22 November 2018, 04:10 AM   #11
carguy67
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dial change

So I have a 116500LN Black face that broke after 1yr and is at Rolex NYC right now being repaired. I called this AM and asked if they would swap out my Black face for a white one, reason being I can't read it very well, so basically can not tell what time it is. Was told they WILL NOT replace the Dial on a "professional" watch while it is still under warranty. I explained to the woman that I was told you could replace the face as long as it is currently being offered by Rolex, which it is. She said she had spoke to her supervisor and the answer is definitely no. What to believe.....
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Old 22 November 2018, 06:48 AM   #12
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Quote:
Originally Posted by carguy67 View Post
So I have a 116500LN Black face that broke after 1yr and is at Rolex NYC right now being repaired. I called this AM and asked if they would swap out my Black face for a white one, reason being I can't read it very well, so basically can not tell what time it is. Was told they WILL NOT replace the Dial on a "professional" watch while it is still under warranty. I explained to the woman that I was told you could replace the face as long as it is currently being offered by Rolex, which it is. She said she had spoke to her supervisor and the answer is definitely no. What to believe.....
I don't think dial swaps are top of Rolex's priorities at the moment, not when getting watches into stores for people to actually buy is so hard for them.
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Old 22 November 2018, 06:54 AM   #13
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In Spain, I was allowed to keep the platinum dial of my 116622 Yacht-Master if I was to swap it for the blue dial or any other dial available in the reference. That came from the RSC Madrid.
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Old 22 November 2018, 07:32 AM   #14
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Quote:
Originally Posted by carguy67 View Post
So I have a 116500LN Black face that broke after 1yr and is at Rolex NYC right now being repaired. I called this AM and asked if they would swap out my Black face for a white one, reason being I can't read it very well, so basically can not tell what time it is. Was told they WILL NOT replace the Dial on a "professional" watch while it is still under warranty. I explained to the woman that I was told you could replace the face as long as it is currently being offered by Rolex, which it is. She said she had spoke to her supervisor and the answer is definitely no. What to believe.....
Given that your watch is at the RSC and you've asked and they've said no, I'd believe that over anything you read on the internet. Despite some people claiming it can be done, I've yet to see a single post on here proving that it actually happened.
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Old 23 November 2018, 08:06 PM   #15
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The OP could cut through all this surmise and just ask his nearest RSC?

Then he could tell us the answer?
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Old 23 November 2018, 09:02 PM   #16
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Quote:
Originally Posted by Flex368 View Post
You can have the dial changed at your AD or RSC as long as it´s available in the dial catalogue for this reference. So yes, black to white will work for a 116500.

AD or RSC will keep your old dial, you´re only allowed to keep it if it´s a factory diamond dial.
No way, they Will not change absolutely nothing
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Old 23 November 2018, 09:19 PM   #17
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No way in Spain.
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Old 23 November 2018, 09:22 PM   #18
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I did it in Monaco, one month after I bought the 116500 black.

I was advised that the black dial will not be returned.

It costs me 760€.
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Old 23 November 2018, 09:31 PM   #19
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I dont think you could have the dial color changed at RSC for a specific model unless under special circumstances.
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Old 23 November 2018, 09:47 PM   #20
zutmonroi
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Wrong

I did it with only "I prefer it in white" as special circumstances.
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Old 23 November 2018, 10:09 PM   #21
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Wrong

I did it with only "I prefer it in white" as special circumstances.
really? then I better bring my black sub to RSC tomorrow and say I prefer it in green.
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Old 23 November 2018, 10:17 PM   #22
doramas
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Originally Posted by Manu77 View Post
Hello Everyone!!

I have a black dial 116500 ¿Will Rolex change my dial to the white one? I they change it ¿Must I send the black one?

Thanks a lot!
Manu, I am a Gran Canaria. I understand that here you can not. Datejust, Explorer ll and Daytona 116520. 116500 no.
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Old 23 November 2018, 10:37 PM   #23
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The OP could cut through all this surmise and just ask his nearest RSC?

Then he could tell us the answer?
I’m curious to know exactly what RSC would say.

Rokex will swap dials on DJ’s etc, that much I know for sure ... maybe the Daytona is a bit of a unicorn in this regard
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Old 23 November 2018, 10:47 PM   #24
Manu77
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Manu, I am a Gran Canaria. I understand that here you can not. Datejust, Explorer ll and Daytona 116520. 116500 no.
I only have asked for ceramic daytona. But last year I have changed my 16570 black dial for a polar one without problems and they have returned me the black.
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Old 30 November 2019, 06:45 PM   #25
Berkoloess
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Hey Guys,

I have my 116500 black dial for 3 years already - any news regarding the dial swap? If it possible or not?
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Old 1 December 2019, 05:54 PM   #26
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I actually asked Rolex UKs service centre in Kingshill this week ,It was a straight NO !. The young lady explained it is no longer a option , They have requests for dial changes on Gold Daytonas to the legendary Green version on a daily basis thats a NO as well.

She actually understood my Father has trouble seeing the hands on his Black Dial version and White may be a better option but couldn't help ,
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Old 1 December 2019, 11:55 PM   #27
Robtayham
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For my 1979 DD, this past summer, I took it to RSC NY for a full service and for bezel, crystal, hands, caseback, and crown replacement. So the full monty.

I also asked them to swap the dial to white and the day and date wheels to white, as well.

They agreed. They did say I could only choose from the limited dials they had available. There were only like three or four choices. They had white, which was what I wanted.

For newer watches, or requests for premium dials, or for different watches like a Daytona, there’s bound to be unique policies.

Of course, you can always go to an independent.
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Old 2 December 2019, 01:36 AM   #28
Berkoloess
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I actually asked Rolex UKs service centre in Kingshill this week ,It was a straight NO !. The young lady explained it is no longer a option , They have requests for dial changes on Gold Daytonas to the legendary Green version on a daily basis thats a NO as well.

She actually understood my Father has trouble seeing the hands on his Black Dial version and White may be a better option but couldn't help ,
Thanks. That's a bit disappointing, I thought to refresh my Daytona with a panda look.

Can't really complain
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