Daytona issue.....

[lightingball2]

So I got a black ceramic daytona, new from my AD in Feb of 2018. I have only worn it a handful of times. I went to get it out of my watch winder the other day, and I noticed it was not running. I went to wind and I wound it multiple times and nothing......I shook it and the the seconds hand finally began to run. I must of wound the watch 30 times. After a couple hours, it quit working again.

I took it to the AD and the ran it through the tests....checking the pushers and all...everything seemed normal It was running again and a couple hours later, it stopped....I have NEVER dropped it. It basically still looks mint.....off to Dallas it went.....

Anyone have any issues with their daytona or know what might be causing this?? It was quite disappointing and frustrating to say the least.

[msaleem]

I had a similar problem in 2015 with my sub bought in 2012.

Here’s the exact diagnosis I received:

“As per our conversation, the technician’s findings is that the formulated oils and lubricants which protect the movement parts have dried out, causing the watch to stop. Your watch presently requires a complete service of the movement with new movement parts.”

This is when I was living in Toronto and the total cost was $825.00 + taxes.

It took three weeks and came with a 2-year international warranty.


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[watchmaker]

Originally Posted by lightingball2

It was quite disappointing and frustrating to say the least.

That’s the nature of mechanical devices; they sometimes fail. This is what the five year warranty is for.

Being frustrated by it is a waste of energy

P.S. If you would like them to let you know what the fault is, I suggest you ask them up front. More often than not people ask once they receive the watch back, and typically by then it’s too late to get any meaningful answers from the watchmaker fixed it (they see dozens of watches per month, and for the most part the only thing watchmakers care about is fixing the watch, not keeping notes about watches unless asked to).

[McinRolex]

Send it over to RSC. They'll take care of you. :)

[bp1000]

Not to me, these things happen, you see it posted here.

RSC will sort it.

[Chiboy]

You’ve worn it a handful of times in 3+ years, and it has to go to RSC for a warranty repair? You likely wouldn’t have worn it once in the brief time it will be gone. While it’s disappointing, it hardly seems like a big inconvenience to you.

I had to have an issue taken care of by RSC on my Daytona. I was able to drop it off at the Beverly Hills RSC while in L.A., and although they shipped it to PA for the work, it was back to me 12 days later. I was pretty happy even though I wear the watch every day. It’ll be back before you know it (hopefully).

[1665fan]

Wear it more when it comes back!

[lightingball2]

I knew I was gonna get flack for not wearing it much...lol......well we will see when it comes back.

[fskywalker]

Originally Posted by McinRolex

Send it over to RSC. They'll take care of you. :)

+1


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[Solo118]

If you don't use it, you lose it.....

[jsonorous]

This happened to my 2017 Black 116500. Same issue, lost any power reserve. It was under warranty, AD sent it to RSC Dallas and it's been working perfectly since. I asked what they did, AD responded that there were no specifics of the repair from RSC.

[1665fan]

Originally Posted by Solo118

If you don't use it, you lose it.....

Same w cars....

[EEpro]

Was the winder running the watch or just holding it ?

[HogwldFLTR]

Originally Posted by Solo118

If you don't use it, you lose it.....

Originally Posted by 1665fan

Same w cars....

Not really true with automatic watches, fwiw. The car analogy doesn't fit here. I hate this type of mindless, knee jerk comment.

Originally Posted by EEpro

Was the winder running the watch or just holding it ?

I previously had a watch that died on the winder and I found out the winder was turned off. 60 manual winds and seeing what happens is a good check. My Platona is the most accurate automatic watch I own and has great reserve!!! Also, winders aren't necessarily running enough to maintain a watches needed winding.

[padi56]

Originally Posted by watchmaker

That’s the nature of mechanical devices; they sometimes fail. This is what the five year warranty is for.

Being frustrated by it is a waste of energy

P.S. If you would like them to let you know what the fault is, I suggest you ask them up front. More often than not people ask once they receive the watch back, and typically by then it’s too late to get any meaningful answers from the watchmaker fixed it (they see dozens of watches per month, and for the most part the only thing watchmakers care about is fixing the watch, not keeping notes about watches unless asked to).

Have to agree Scot and for the life of me just cannot understand the need to keep watches on a machine winder today especially watches like the Daytona.

[jimcameron]

“As per our conversation, the technician’s findings is that the formulated oils and lubricants which protect the movement parts have dried out, causing the watch to stop. Your watch presently requires a complete service of the movement with new movement parts.”

TRANSLATION

The watch was not properly lubricated at the factory when it was brand new, but we will dish out some bs so that you will have to pay for it and think we are doing you a favor.

[drgoro]

I only feel bad that you they couldn’t replace the watch for you. Sorry you’re experiencing this. I had a very similar situation a ss YMIi, luckily it died after a couple days after purchase and they refunded me.


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[watchmaker]

Originally Posted by jimcameron

TRANSLATION

The watch was not properly lubricated at the factory when it was brand new, but we will dish out some bs so that you will have to pay for it and think we are doing you a favor.

The watch at that time had a two year warranty. It survived the warranty period and died in the third year post sale. That’s chargeable unless the manufacturer or retailer offers to foot the bill out of the goodness of their heart. Fortunately the sales warranty is five years now.

The fact that a lot of Rolex watches can go 8/9/10 years before needing a service is completely irrelevant. Once the warranty expires the owner is on the hook for the charge.

[msaleem]

Originally Posted by jimcameron

“As per our conversation, the technician’s findings is that the formulated oils and lubricants which protect the movement parts have dried out, causing the watch to stop. Your watch presently requires a complete service of the movement with new movement parts.”

TRANSLATION

The watch was not properly lubricated at the factory when it was brand new, but we will dish out some bs so that you will have to pay for it and think we are doing you a favor.

A very cynical way to live your life. I did not feel they were misleading me …


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[SN13]

How would oil be lost on a movement in a temperature controlled environment in an Airtight Oyster Case?



Keeping a watch on a winder for 3 years while you wear it once every 6 months is a great way to apply as much wear and tear as possible to a watch without enjoying it.

It's like keeping your Ferrari running constantly throttled at 5000 RPM in the garage but never driving it.

"But man, when I DO want to drive it, it's going to be all warmed up and READY!"

and then complaining "I only drove it 10 miles! and it needed a full engine rebuild!" . . .

Well, no kidding, you put 26,000 hours of wear on the engine!

Maximum tear, minimum "wear".

Especially for a watch that doesn't even have a DATE complication... Setting it in the morning would take all of 15 seconds.

[scooba]

This made me smile , Brutal but totally honest !

[scooba]

Originally Posted by SN13

How would oil be lost on a movement in a temperature controlled environment in an Airtight Oyster Case?



Keeping a watch on a winder for 3 years while you wear it once every 6 months is a great way to apply as much wear and tear as possible to a watch without enjoying it.

It's like keeping your Ferrari running constantly throttled at 5000 RPM in the garage but never driving it.

"But man, when I DO want to drive it, it's going to be all warmed up and READY!"

and then complaining "I only drove it 10 miles! and it needed a full engine rebuild!" . . .

Well, no kidding, you put 26,000 hours of wear on the engine!

Maximum tear, minimum "wear".

Especially for a watch that doesn't even have a DATE complication... Setting it in the morning would take all of 15 seconds.

Exactly!

[2001jesper]

Originally Posted by SN13

How would oil be lost on a movement in a temperature controlled environment in an Airtight Oyster Case?



Keeping a watch on a winder for 3 years while you wear it once every 6 months is a great way to apply as much wear and tear as possible to a watch without enjoying it.

It's like keeping your Ferrari running constantly throttled at 5000 RPM in the garage but never driving it.

"But man, when I DO want to drive it, it's going to be all warmed up and READY!"

and then complaining "I only drove it 10 miles! and it needed a full engine rebuild!" . . .

Well, no kidding, you put 26,000 hours of wear on the engine!

Maximum tear, minimum "wear".

Especially for a watch that doesn't even have a DATE complication... Setting it in the morning would take all of 15 seconds.

Desperately need an upvote button

[fsprow]

There is no technical or experience-based reason at all to believe that having a watch on a winder has an adverse effect on service interval. I would say that modern lubricants are very unlikely to "dry out" in three years.

I am certainly not at all sure what the explanation is.

[SearChart]

Originally Posted by fsprow

There is no technical or experience-based reason at all to believe that having a watch on a winder has an adverse effect on service interval. I would say that modern lubricants are very unlikely to "dry out" in three years.

I am certainly not at all sure what the explanation is.

Unlikely to dry out, yes. Impossible, no.

If you're not wearing a watch it will not sustain any wear, if it is on a winder it will.

If you're wearing it 1-2 times a week and put it on a winder for the rest of the week vs just putting it down, your service intervals will be shorter when you're the winder user.

This will be less so on the ball bearing movements like the Daytona, Skydweller, and the 32×× movements, but rotor axle models like we've had the past 50+ years I would not put on a winder.

[JEdwardK]

this thread is making me prepare for the worst
what is a reasonable estimated time of usage before a ceramic Daytona may need to be serviced?

been daily wearing my Daytona for almost 5 years
just take it off and leave it on my nightstand overnight, no winder

[HogwldFLTR]

Originally Posted by JEdwardK

this thread is making me prepare for the worst
what is a reasonable estimated time of usage before a ceramic Daytona may need to be serviced?

been daily wearing my Daytona for almost 5 years
just take it off and leave it on my nightstand overnight, no winder

If it's running it's running the same as whether it's on a winder on your wrist or on a night stand. I wouldn't worry about it needing greater servicing; typical service interval is about 10 years. Five years is not uncommon. The biggest issue per Bas is the need for replacement of gaskets as they degrade from UV.

[enjoythemusic]

[jimcameron]

Originally Posted by watchmaker

The fact that a lot of Rolex watches can go 8/9/10 years before needing a service is completely irrelevant.

How do you explain that some watches can go 10yrs with the factory lubrication and some can only go 3yrs ? Bearing in mind that the lubrication is applied by an individual watchmaker?

[watchmaker]

Originally Posted by jimcameron

How do you explain that some watches can go 10yrs with the factory lubrication and some can only go 3yrs ? Bearing in mind that the lubrication is applied by an individual watchmaker?

I’m not purporting to offer an explanation. But since you ask, excluding user error or mistreatment, material defect and or human error in assembly happens, and will never be reduced to zero.

My point is that every year after the warranty period your watch functions normally is a bonus, not an entitlement.

There’s a reason the warranty is five years and not ten, or fifteen. And that is that they have reasonably concluded that sufficiently few watches stop within that timeframe for reasons attributable to the manufacturer.