ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX
20 June 2017, 02:30 PM | #1 |
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Watch: yer six.
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Third Party Service - Original Parts?
Hey guys, so my understanding is that Rolex does not sell parts to outside service providers. So if I were to get my watch serviced at some place like ABC, JoT, Four Crowns, etc.,. if a part needs to replaced, are they just using non-OEM parts? I contacted a couple places and they say they are able to "source" OEM parts but I don't see how that could be consider Rolex's strict policies. Could someone shed some light on this?
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20 June 2017, 09:25 PM | #2 |
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Rolex does sell parts to some independent watchmakers that meet and maintain a high standard. It's called having a "parts account" if you want to inquire specifically if they have one.
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21 June 2017, 02:34 AM | #3 |
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Join Date: Apr 2017
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Watch: yer six.
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Ah, the BH RSC told me that Rolex does not sell parts to outside service centers. So does anyone know if JoT and ABC have a "parts account"?
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21 June 2017, 09:59 PM | #4 |
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Third Party Service - Original Parts?
Watchmakers are a pretty tight knit community with Sub cliques . Ordering parts for a buddy and exchanging favors is not unheard of...
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25 June 2017, 04:54 AM | #5 |
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Real Name: Larry
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Plenty of CW21 watchmakers who keep their qualifications/equipment current have Rolex parts accounts. All you have to do is ask them if they have one.
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27 June 2017, 02:34 PM | #6 |
TechXpert
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Real Name: Rik Dietel
Location: Seminole Fla
Watch: 5512 s/s Sub
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Rolex does sell parts to independents as I am and have one but I do not sell parts by themselves only during a service are they installed so if someone is telling you this they don't have or can't get a parts account something not easily obtained. Rik
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Century 21 Certified watchmaker Omega Service Provider Trained Omega OWME Certified. Rolex Parts Account Holder. |
2 July 2017, 04:32 AM | #7 | ||
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Real Name: Kevin
Location: Now Tennessee
Watch: 14060M Sub 2005
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Quote:
Quote:
Rikki did a service on and repaired my Submariner using genuine Rolex parts, at a good price and in a timely manner, and I had a choice of which parts I wanted to have replaced, which I have read that the AD service centers don't let you decide. |
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8 July 2017, 04:38 AM | #8 |
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Join Date: Jun 2013
Real Name: Dave Goetz
Location: USA
Watch: 1680 Red Sub
Posts: 42
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You need to ask the watchmaker if they have an Authorized Parts account with Rolex.
I've had several watches serviced by Bob and Philip Ridley at Watchmakers International and they use genuine service parts from Rolex. |
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