Pelagos lume fell out of bezel

[natosteve]

On holiday in Fiji and I’ve taken the toolicious Pelagos along for the ride. I’ve had this watch since new - purchased roughly 4 years ago. And it’s been a fantastic watch. Now I’m not hard on my watches nor do I baby them. This is the first vacation I’ve taken the Pelagos away and it’s my 3rd day and the first time I use the pool for a gentle swim I quickly noticed the lume at the 5 min marker had fell out !
The only thing I can think of is that transitioning between the hot sun loungers to the coolness of the pool is the issue. As I’m assuming ceramics and lume have different thermal expansion...
Anyone got opinions on this ?





Sent from my iPhone using Tapatalk

[nwbusa]

Not what I want see from a dive watch... or any watch for that matter.

[vipereaper30]

That's not good! Unfortunate seeing so many Tudor issues, hope you get this cleared up to your satisfaction.

[importstunna]

Wow sorry to see that. Reach out to Tudor to see if they can help you replace. Good luck.

[bathducks123]

Just when I almost thought of purchasing this beauty...

Hope they improved this issue on the newer 4 line Pelagoses

[kieselguhr]

I have seen several samples of the 25500TN Pelagos (ETA) with missing bezel markers for sale. Sorry to hear about the inconvenience. Hope RSC settles it for you swiftly. Good luck.

InB4 Tudor is not Rolex

[dxbtousa]

Sucks and not what one would think from a dive watch, but who knows what the reason is.

Suggest as above to take it to RSC and get it fixed.

[SPMN]

That stinks. Numerous reports of this issue with 2-line eta watches. No reports that I can remember for the in-house model. They likely identified and solved the issue. I believe Tudor is still fixing for free.

[Oxfordian]

Worrying that this has happened and hope that it is fixed FOC by Tudor.

My concern is that this has happened at all, Tudor as everyone knows is part of Rolex, although it stands on it's own feet it is still very much a Rolex brand and there is expectation the Rolex's quality will shine through, clearly the quality control testing that Tudor is doing before watches are launched on to the market isn't picking up these issues.

Yes the watch is 4 years old but that isn't an excuse for this failing as the images show that the bezel is in excellent condition. In addition for the amount of money that is spent on these watches a failure of this nature is unacceptable.

There are many people out there with Tudor watches that are working perfectly and are very happy with their watches but this issue, the GMT date issue and other reported issues, gives me sufficient concern to park my enthusiasm for the brand and stop looking at a purchase for the moment.

Hope this is sorted to your satisfaction quickly, please let everyone know what happens.

[In-Cog-Neeto]

Originally Posted by vipereaper30

That's not good! Unfortunate seeing so many Tudor issues, hope you get this cleared up to your satisfaction.

What issues have you been seeing over the years bud? Other than this and the GMT date change

[bathducks123]

Anyone can shed a light on how can this happen at all??

I thought ceramic bezels are made of mono-blocks and the wordings are carved into the disc plate

I knew the pelagos is known for its lume on the bezel indicators but this is really a turn off

[1William]

Not good but things do happen. It is interesting the level of expectations placed on watches and watch companies by some buyers. I would believe that Tudor has solved this problem if it has occurred before and the watch shown has been replaced by a newer model. I own a Pelagos and it is very robust and I have had no issues. I also own a GMT and have had no issues either. I have a great AD and they handle everything very promptly so I also have confidence that if I experience a problem they will fix it. I don't typically make my judgements based on the exceptions but by the rule. And my experience is that Tudor is a great brand and a very good value.

[samson66]

Wow, never seen that happen before. Crazy!

[The Libertine]

Originally Posted by vipereaper30

That's not good! Unfortunate seeing so many Tudor issues, hope you get this cleared up to your satisfaction.

Do tell what the “so many” issues are?

[othertbone]

Originally Posted by natosteve

On holiday in Fiji and I’ve taken the toolicious Pelagos along for the ride. I’ve had this watch since new - purchased roughly 4 years ago. And it’s been a fantastic watch. Now I’m not hard on my watches nor do I baby them. This is the first vacation I’ve taken the Pelagos away and it’s my 3rd day and the first time I use the pool for a gentle swim I quickly noticed the lume at the 5 min marker had fell out !
The only thing I can think of is that transitioning between the hot sun loungers to the coolness of the pool is the issue. As I’m assuming ceramics and lume have different thermal expansion...
Anyone got opinions on this ?




Sent from my iPhone using Tapatalk

I don't think it was from a 20-30 degree temperature change. But you will get it fixed and hopefully won't happen again.

[jagwap]

My Tudor Heritage has had multiple issues: date change, chrono caps falling off, misaligned bezel.

[peterpl]

Damn there is a first time for everything.

[travisb]

Haven't seen that before. Easy fix I'm sure although it's out of warranty. Let us know how it goes.

[James Nye 1982]

Sorry to hear your having issues, not a Tudor but I had a nightmare whilst away this year on holiday.

I was in and out of the pool and noticed some bad condensation inside my watch. The Panerai had never been worn in the water before this holiday, not even in the shower.

It was a shock to be honest, but I won't wear expensive watches in the pool again..

[Nikrnic]

Bummer but easy fix. Being the lume markers are inset, not printed I guess it could and did happen. I doubt temp change or water caused this.

Sent from my SM-G970U using Tapatalk

[ltmgeller]

Sounds like a trip to rsc is in order

[Laszlo]

Wow that’s kind of unique.

Would send it in, kind stinks but I’m sure you’ll get a new bezel.

[mjclark32]

Weird, the first pelagos issue I can remember reading about. Hopefully they'll get you taken care of quickly

[TreiseKL]

Originally Posted by The Libertine

Do tell what the “so many” issues are?

There are many threads in WUS/f23 (Rolex & Tudor section) in regards to issues with tudor bezels and dials

[Muxi]

Originally Posted by The Libertine

Do tell what the “so many” issues are?

The swapped movements on service, not servicing your movement but taking it out and putting in another reconditioned movement instead issue.

[The Libertine]

Originally Posted by TreiseKL

There are many threads in WUS/f23 (Rolex & Tudor section) in regards to issues with tudor bezels and dials

It’s not a fatal issue, and whether Rolex, or Omega, or (insert brands) are complaints levied against faults in the bezel or dial.

[The Libertine]

Originally Posted by Muxi

The swapped movements on service, not servicing your movement but taking it out and putting in another reconditioned movement instead issue.

For the GMT, but applaud Tudor for recognizing the issue and providing a whole new movement.

[Bizcut1]

What a drag...Tudor really not looking good lately...

[In-Cog-Neeto]

Originally Posted by Bizcut1

What a drag...Tudor really not looking good lately...

Hahahaha

We are a fickle lot

One guy reports a bit of lost lume on an older watch and it tarnished the whole brand for some

What about all the snowflakes where the paint has corroded so badly they look like they come from a swamp - these are now nearly unobtainable because they are so desirable

What about all the thousands of watches sold which have not had an issue? How does this reflect on the brand?

What if that happened to your datejust? Would you sell it and never buy another Rolex?

[nwbusa]

Originally Posted by In-Cog-Neeto

What if that happened to your datejust?

I'd wonder how the hell my Datejust had a lumed bezel!