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5 June 2019, 09:19 AM | #1 |
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Update on broken Pepsi Ceramic back from RSC
Several months ago, I posted a photo of my shattered Pepsi ceramic. Many of you asked me for an update when I get it back, with a photos of which insert they replace it with.
It took a few months, the insert was on backorder. I ended up only being charged for shipping costs, (about $125). Shout out to Rolex!! Great customer service. Here is a photo of before and after, won't let that happen again |
5 June 2019, 09:22 AM | #2 |
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Location: Northern NJ
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No offense but I think it's bullshit that they didn't eat shipping.
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5 June 2019, 09:25 AM | #3 |
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Location: USA
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Happy you got it back all fixed up.
Sent from my iPhone using Tapatalk |
5 June 2019, 09:29 AM | #4 |
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Real Name: Ross C.
Location: Miami, FL.
Posts: 948
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Wow first time I see shattered pepsi insert. Let me ask you, what reference is this? Because on shattered picture the insert looks older and they replaced it with never version.
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5 June 2019, 09:43 AM | #5 |
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Nice.. Good on them for taking care of you. Do you still have the broken bezel or did you send it to them?
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5 June 2019, 09:48 AM | #6 | |
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Quote:
https://www.rolexforums.com/showthre...ighlight=pepsi |
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5 June 2019, 09:49 AM | #7 | |
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Location: Franklin TN
Posts: 608
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Quote:
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5 June 2019, 09:50 AM | #8 |
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5 June 2019, 10:04 AM | #9 |
Banned
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Real Name: Mike
Location: San Diego, CA
Watch: Submariner
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Congrats and looking good
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5 June 2019, 10:10 AM | #10 |
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Join Date: Jan 2018
Location: USA
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How did you shatter the bezel? This
is the first time I've seen that happen. |
5 June 2019, 10:18 AM | #11 | |
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Real Name: PaulG
Location: Georgia
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Quote:
This case is different in many ways. But if you ever have a warranty repair needed, one of the benefits of buying from a local AD is they will take care of sending it in for you - and getting it back to you. Sent from my iPhone using Tapatalk Pro
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Does anyone really know what time it is? |
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5 June 2019, 10:21 AM | #12 | |
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Quote:
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5 June 2019, 10:21 AM | #13 |
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Join Date: Jun 2016
Real Name: Lee
Location: South East Asia
Watch: Tudor Pro
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What happens if Bezel was shattered and owner threw it away?
Would RSC then reject the service? |
5 June 2019, 10:39 AM | #14 |
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Real Name: Matt
Location: Toronto, ON
Watch: Explorer 1
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Congrats!! That's great. This could have easily been MUCH more expensive. I'd gladly pay for shipping.
I took my GMT in to RSC Toronto due to a busted mainspring, and even thought my watch was no longer on warranty, they covered the cost of the repair. Their customer service really does keep me coming back and because of that I hold the company in high regard. It's smart on their part. Enjoy having your watch back!
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-------------------------------- 116710BLNR - DJ 1601- Explorer 124270 - Pepsi 16710 http://instagram.com/timetowatch |
5 June 2019, 10:44 AM | #15 | |
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Quote:
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Citizens Eco-Drive BL1258-53L Rolex DJII 116334, Tudor Heritage Black Bay 79230R Omega Seamaster Aqua Terra GMT 231.13.43.22.02.004 Ulysse Nardin Marine Torpilleur 1183.310/40 MAS Irukandji Vostok Komandirskie B&R BR0392-D-G-BR/SCA Vostok Komandirskie (Tank) South Bend Model 1 #716632 Vostok Amphibia (Sub) |
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5 June 2019, 11:41 AM | #16 |
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I’d gladly eat the cost of the shipping. Looks great! Glad it worked out for you.
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5 June 2019, 11:56 AM | #17 |
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Real Name: Larry
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Good to see it's all back together.
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✦ 28238 President DD 18K/YG ✦ 16610LN SS Sub ✦ 16613 18K/SS Serti ✦ 16550 Exp II Non-Rail Cream Dial ✦ Daytona C 116500 ✦ 126710 BLRO GMT-Master II ✦ NEXT-->? ⛳ Hole In One! 10/3/19 DMCC 5th hole, par 3, 168 yards w/ 4-Iron. |
5 June 2019, 11:58 AM | #18 |
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wow free of charge for the insert
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5 June 2019, 12:01 PM | #19 |
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So let me get this straight...
You damaged your own insert by taking the watch apart and forcing it back together and received a new one for free. |
5 June 2019, 12:04 PM | #20 |
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Real Name: Danny
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So even the bezel has a waitlist lol ....glad you got it back
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5 June 2019, 12:06 PM | #21 | |
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Location: Norman, OK
Watch: SubC, Explorer II
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Quote:
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5 June 2019, 12:19 PM | #22 |
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Posts: 8,424
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😁😁😁😁😁😁
I wonder if you could’ve kept like half and told them it flew across a room and you didn’t find it then inclose it in acrylic as small paper weight for desk
😂
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5 June 2019, 12:49 PM | #23 |
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Glad to see they took care of it, Mark. $150 to solve that problem seems like a steal.
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5 June 2019, 12:55 PM | #24 |
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Lookin good!
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5 June 2019, 12:58 PM | #25 |
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very nice! Congrats on the homecoming.
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5 June 2019, 01:02 PM | #26 |
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Location: PNW
Watch: 116710LN
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Congrats! From now on I'd leave it to the professionals. ;)
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116710LN Current 16610 Sold 1675 Gifted |
5 June 2019, 01:14 PM | #27 |
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Congratulations on this working out in your favor. Enjoy your BLRO.
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5 June 2019, 01:17 PM | #28 |
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Happy to hear accounts of great RSC service in case I need it in the future!
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5 June 2019, 01:42 PM | #29 |
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Real Name: Vincent
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Most striking is how plain the watch looks without the bezel
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5 June 2019, 01:49 PM | #30 | |
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Quote:
I just thought it would be nice to send in half and keep half as a memento. Just thinking what could ROLEX do if OP said half of it it shot across the room and he couldn’t find it. Glad it’s fixed
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Tags |
ceramic , pepsi , rsc , service , warranty |
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