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20 December 2010, 05:24 AM | #91 |
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Supply for the Sub-C is very good, we've been getting two a month since launch. If you came to me tomorrow, I would say "here's the watch, congratulations!"
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20 December 2010, 05:24 AM | #92 |
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how does Rolex determine what is vintage, is it a rolling time period like they use for antique cars?
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20 December 2010, 05:24 AM | #93 |
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Chris...amazing how things differ across the Pond...or when compared to Asia.
When I was at Jack Road in Tokyo this past spring, the Black Dial SS Daytonas were at a $1,000 or more USD premium over white dials. I could have gotten a pristine M series White for $8,600 USD. |
20 December 2010, 05:26 AM | #94 | |
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Either way, from my exprience, I don't think Rolex do any additional quality check for the UK |
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20 December 2010, 05:30 AM | #95 |
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20 December 2010, 05:32 AM | #96 | |
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20 December 2010, 05:34 AM | #97 | |
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20 December 2010, 05:35 AM | #98 | |
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20 December 2010, 05:52 AM | #99 |
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Does Rolex have any official policy regarding their AD's selling pre-owned Rolex watches or selling/installing individual dials or other cosmetic parts to the public? I used to see many years ago that some AD's had showcases just for pre-owned and showcases filled with various dials and bracelets they would sell and install on an exchange basis, and I never see that anymore.
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20 December 2010, 05:58 AM | #100 | |
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20 December 2010, 06:00 AM | #101 |
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Wonderful thread! My question is: Why does the Turn-O-Graph seem to be unpopular. I've worn an AK, Dj and a Sub for years, but the new TOG was 'love at first sight'. Any ideas or opinions? Thanks, Mark.
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20 December 2010, 06:03 AM | #102 |
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Another good question. It's hard to say for sure, but my suspicion is that people see it as caught between two roles - it doesn't know if it's a dress watch or a sports watch. With certain watches, there is always going to be just a niche following, and the TOG is one of them, unfortunately. It's certainly one I find difficult to sell personally
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20 December 2010, 06:07 AM | #103 | |
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Mike
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STOC: Rolex SS WD Daytona, Rolex SS Submariner Date, Rolex SS Submariner, Ω De Ville Hour Vision, Ω Speedy Pro Sa, Ω De Ville Co-Axial SSec, Ω PO 45.5mm 600M Co-Axial,Ω SMP 300M Diver Chrono, Ω SMP 200M Quartz, Panerai Radiomir Black Seal, Breitling Navitimer, Sinn 356 Flieger Sa, TAG Heuer Aquaracer Calibre 5, Citizen Blue Angels Skyhawk. |
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20 December 2010, 06:10 AM | #104 |
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Real sporting of you to start this thread Chris!!!
Hope you get a break soon |
20 December 2010, 06:13 AM | #105 | |
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But I'm thinking Chris is starting to say to himself right now, "What have I done??":thumbsu p: You are a good guy Chris!
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20 December 2010, 06:17 AM | #106 |
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Cheers Rob, but I honestly don't mind, the quality of questions have been really great! Just glad to be doing my bit for the forum
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20 December 2010, 06:19 AM | #107 |
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Hi Chris,
Great thread, thanks for all the great info. My Qs are: - What is availability like on the new SubC-lv? Have you had any deliveries, and if so, do they go straight to 'waiting list' customers? - Or have you had any to put in the shop window? - Have you discounted any SubC-lv's? Or is it always RRP? :-) Cheers! |
20 December 2010, 06:23 AM | #108 |
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Occaisionally pieces get scratched in the store, as I have witnessed, by sales peeps when handling watches in the same hand as they are holding display case keys; keys and watches dont mix well, both asthetically and bottom line.
Oh, btw Chris, thanks for asking my previous query... Anyways, have you ever seen a sales peep handling pieces in the same hand they're holding display keys?? Its quite a sight ! Oh, also, do you wear cotton gloves when handling pieces? Thanks, Randy
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20 December 2010, 06:33 AM | #109 | |
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Availability has been decent on the LV, we received one on our allocation yesterday. We've cleared our waiting list, so it is sitting in the window, waiting to find a good home. As for discount, I don't know on that one, as I wasn't about when the last couple were sold |
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20 December 2010, 06:39 AM | #110 | |
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Can't say I have seen anyone do that, just asking for trouble! What we normally do is take the watch straight from the window and put it onto a soft Rolex branded tray. If I'm handling a watch for a customer, I'll wear cotton gloves if they're clean (they get dirty very quickly, and it doesn't look very professional), if not, I'll carry the watch with a polishing cloth |
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20 December 2010, 07:00 AM | #111 |
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Thanks Chris. I also have done a few Q & A sessions in my field (feature film colour correction) and it's always rewarding to give insight into areas the general public or devotees simply cannot find solid infomation. Best for the new year mate.
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20 December 2010, 07:01 AM | #112 | |
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(/Rummages down the back of the sofa for some coins/.... I'm sure the kids will be fine with not getting any Christmas presents this year... ). |
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20 December 2010, 07:15 AM | #113 |
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If a dealer can make $500 profit on a watch in low demand, will they accept a buyers offer? Is there a maximum discount a dealer can negotiate as set by Rolex or contract? 15% or 20%? Or can a dealer turn as many watches as possible by giving greater discounts? 30% or 35%?
How much authority does a sales associate have to negotiate? Should a buyer only negotiate with the store owner? Is it possible to get a bigger discount buying two watches at the same time? What advice would you give a first time buyer? Is it better to offer to buy immediately, or is it better to make multiple visits? What results in the best discount? One last question. If a customer knows a dealer has an older rolex before the price increase, can that be used in negotiating a discount? Or will dealers only discount on the new price? How can a customer get the best price at a dealer? |
20 December 2010, 07:16 AM | #114 |
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How did the retired black dial LV sell?
Is it being requested along with the SD? Is Panerai one of the lines carried in your store? If not, do customers ask or comment on Panerai? Do you think Panerai has taken some market share from Rolex? Is IWC a popular brand in the city? My understanding is Rolex 2 tone watches are not very popular in England vs the states, is this true? What are your top 3 Rolex models? |
20 December 2010, 07:21 AM | #115 |
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How often do you run into the "WIS-buyer" ? How long does it take to notice that the person standing in front of you is a WIS; about how many questions does it take (that they ask) and how many does it take for you to find out (that you ask to come to the "aha, your a WIS" moment)??
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20 December 2010, 07:35 AM | #116 |
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Just wanted to add my note of thanks to the OP.....really enjoyed hearing what you have had to say.
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20 December 2010, 07:53 AM | #117 |
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20 December 2010, 08:26 AM | #118 | |
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As for authority, there is a deal of authority up to a degree - we just have to use our heads. For bigger discounts, it's best just to ask first rather than blunder in and get a telling off afterwards If buying more than one, as in any business deal, bigger discounts make sense. I love selling multiple watches at a time, even if we make less than if we sold them individually My advice for a first time buyer is to do your research. Make sure you know your product, that you know exactly what you want, and a price you'd ideally want the watch at. You can't always get it at the price you want, but if you talk about what you want with confidence and authority, you might be able to get a good deal. Take as long as you need to make your mind up - if that's one visit or twenty one visits, any salesperson worth dealing with will deal with you patiently, and want to help you make a final decision without being pushy If you have been looking at a watch for a few weeks, and that same watch has had a price rise, then yes, it can be a springboard to get it at the old price at least. We're reasonable people after all, and it's not fair to expect you to pay one price one day, and a higher price the next for exactly the same watch. There's maybe a two week window after a price rise to negotiate like that Hope this answers your questions sufficiently |
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20 December 2010, 08:33 AM | #119 |
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is it still snowing where you are?;)
P.S i followed ypu on twitter about a month ago. and you followed me back.. @tophstewart incase you are wondering?
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20 December 2010, 08:45 AM | #120 | |
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We don't carry Panerai, as much as I'd like us to - I have a great deal of respect for the brand, and love their design ethos. We do get the odd person asking about Panerai, but not as many as Breitling, for example. To tell the truth, I had one chap come in wearing a Panerai asking about a Deep Sea a couple of months ago, and I did end up asking to try it on! That's the watch nut in me coming out at work Panerai is more of a niche brand over here, and to be honest, the city where I work simply isn't big enough for a brand like Panerai. Rolex is the highest rated watch brand in the city, and the other major brands are Omega, Breitling and TAG. I would argue that Breitling has been taking more customers away from Rolex than Breitling. Again, IWC is too much of a niche brand for the city, and there aren't any dealers. They're only really successful in the biggest cities in the country, so people have to travel a fair bit to get hold of them I'd disagree with two-tone watches, they do sell very steadily. Probably more so in the ladies' watches as compared to the men's, and the focus of two tone sales tend to come from the Datejust line. Saying that, the more saleable two-tone sports watches don't hang around forever My three favourite models are: 1) The GMT IIc - my idea of the perfect all round Rolex. Practical, sophisticated, great movement and great history. Most people will either love the GMT or the Sub, and I'm a GMT man through and through 2) The Deepsea - I think it's the ultimate weekend watch, the watch you wear when no other watch can hack it. It's an engineering triumph, and a real reminder of why Rolex has the reputation for pushing the boundaries of watchmaking 3) The Datejust - It's an often overlooked model, but it's the backbone of the Rolex range, and for good reason. There isn't a watch in the world that has such a large scope for personalisation - hundreds of combinations, you can really make it your own |
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