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12 August 2017, 11:18 AM
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#1 |
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"TRF" Member
Join Date: May 2017
Location: Los Angeles
Watch: Not enough
Posts: 41
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Jomashop Experience
Ordered two watches from JS. SNZH57 and 53. They came in one shipping box. One of the watches' box, the SNZH57 is all beat n ripped. The other is in perfect condition. Shipping box also in perfect condition. Watch crystal of the 57 has a scratch also. Called JS and they asked for pics. Shortly after I sent pics they sent me an RMA. The next day, they sent me a shipping label. So, I shipped the watch today. Let's see what happens next. I'm just disappointed that this company knowingly shipped a basically destroyed watch box and did not even check the watch inside. I want to purchase a bigger price item from them. Now I am having second thoughts. Just wanna share my experience.
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14 August 2017, 04:08 AM
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#2 |
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"TRF" Member
Join Date: May 2015
Location: Northern Ontario
Watch: 19018N OQ
Posts: 848
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Thanks for posting this. It's good to have feedback on JS. A lot of people say good things but it's hard to tell sometimes the mouthpieces from the people telling the real truth!
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14 August 2017, 05:15 AM
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#3 |
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"TRF" Member
Join Date: Nov 2012
Location: woodmere,ny
Posts: 557
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I just bought a pam from them
Came complete and perfect, no issues.
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14 August 2017, 05:27 AM
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#4 | |
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"TRF" Member
Join Date: May 2017
Location: Los Angeles
Watch: Not enough
Posts: 41
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Quote:
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14 August 2017, 07:01 AM
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#5 |
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"TRF" Member
Join Date: Apr 2012
Real Name: Ed
Location: Arizona
Watch: Rolex
Posts: 502
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I don't have any experience with Jomashop, but recently bought a Breitling Transocean chronograph from Authenticwatches.com and it arrived overnight in perfect condition with all stickers and runs perfectly.
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14 August 2017, 11:39 AM
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#6 |
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"TRF" Member
Join Date: Nov 2014
Location: San Fran
Posts: 2,214
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I had a horrible experience with them and it made me realize how dishonest they can be. I have posted on this. After that experience i never would buy anything from them even if they the only place that had what I wanted.
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15 August 2017, 03:35 AM
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#7 |
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"TRF" Member
Join Date: Mar 2015
Location: USA
Posts: 1,897
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Had a bad experience, you would have to be out of your mind to buy an expensive piece from them.
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15 August 2017, 11:29 AM
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#8 |
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Banned
Join Date: May 2012
Location: Ann Arbor MI
Watch: Rolex Ref 16600
Posts: 3,908
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I've heard good and bad from people I trust. My one buy was fine. I'd never buy anything that wasn't cheap from them though.
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16 August 2017, 04:51 AM
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#9 |
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"TRF" Member
Join Date: May 2017
Location: Los Angeles
Watch: Not enough
Posts: 41
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Thank you all. Good to know all your experiences.
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24 August 2017, 03:46 AM
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#10 |
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"TRF" Member
Join Date: May 2017
Location: Los Angeles
Watch: Not enough
Posts: 41
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Update! Shipped the watch 8/11, they provided the label. Joma received it 8/14/17. Follow-up call was made 8/17/17. I told them that I want to make sure I get a replacement watch and not a refund. Rep told me that they will follow whatever request I wrote on the RMA (specifically wrote REPLACEMENT). Another call made 8/18/17 with the same conversation with a rep. Yesterday I got an email from Joma and my CC stating a refund has been made. Oh well.
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Sub C no date, TUDOR BB GMT, PAM 111, FOIS, GS SBGA221, Hamilton Intra-Matic H PANDA, SRP773, SNZH53, G-Shock, Coral Reef Diver, Kirium Quartz, Seamaster Quartz 300m |
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