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bvlaurence · 15 January 2016, 03:01 AM

What are the pros and cons with Rolex "Factory Service" in NY, Dallas, Miami vs. service with by a local watchmaker?

tigerpac · 15 January 2016, 03:13 AM

Search is your friend.

GradyPhilpott · 15 January 2016, 03:17 AM

A qualified local watchmaker is someone with whom you can build a relationship and with whom you can consult if there are any problems with your service.

Widows Son · 15 January 2016, 03:21 AM

Quote:

Originally Posted by bvlaurence

What are the pros and cons with Rolex "Factory Service" in NY, Dallas, Miami vs. service with by a local watchmaker?

I live in Hudson. I know several watchmakers here. PM me if you like.

BNA/LION · 15 January 2016, 03:23 AM

Send your watch to Tom at http://www.dstimeservice.com/ He is CW21 Certified Watch Maker and does EXCELLENT work for a Fair Price.

bvlaurence · 15 January 2016, 03:24 AM

I am not currently looking for one. I am just curious about owners experiences with one vs. the other....Thanks for the offer

sco · 15 January 2016, 03:25 AM

With the RSC you get a two year warranty. I'm not sure about non RSC.

BNA/LION · 15 January 2016, 03:27 AM

Quote:

Originally Posted by bvlaurence

I am not currently looking for one. I am just curious about owners experiences with one vs. the other....Thanks for the offer

I have not sent a watch to RSC so I have know idea on that but Tom has rebuilt all of my Rolex watches and I am very happy with his work.
My Explorer II is in his shop right now! Also provides a 2-year Warranty on Complete Service...

ltmgeller · 15 January 2016, 03:27 AM

From my experience with rsc you get what you pay for the watch comes back like brand new and with a two year warranty to boot.

jrs146 · 15 January 2016, 03:31 AM

If you need something small fixed - magnetism, a small timing issue etc. a local watch person is cheaper and should be just fine. For a full service, I would go to RSC because it won't be that much more expensive and you will get a 2 year guarantee. Also, if they need to replace parts you will be guaranteed to get OEM replacements.

Chadridv · 15 January 2016, 03:47 AM

Quote:

Originally Posted by jrs146

If you need something small fixed - magnetism, a small timing issue etc. a local watch person is cheaper and should be just fine. For a full service, I would go to RSC because it won't be that much more expensive and you will get a 2 year guarantee. Also, if they need to replace parts you will be guaranteed to get OEM replacements.

I like RSC here in NY. And FYI they just demagnetized my wife's 20 year old out of warranty OP for free. They're pretty good about small stuff.

mastermixer · 15 January 2016, 03:51 AM

It is basically the same if the watchmaker is good, most likely they will just oil the whole movement though while Rolex will take every part apart so it is more work.

descartes · 15 January 2016, 03:53 AM

RSC every time, except for vintage.

bvlaurence · 15 January 2016, 03:58 AM

Why not vintage?

Colin10101 · 15 January 2016, 04:08 AM

I just faced this same dilema and I chose RSC for the peace of mind. Turn around time is quite long though (8 weeks in Canada!)

sickened1 · 15 January 2016, 04:20 AM

RSC in Beverly Hills for me but the turn around time is sometimes longer and also they usually cost more. They're pretty good at little things like Chad said though (so far they've adjusted the bracelet, fixed the endlinks and gave me new spring bars for free). I've been there so many times I know each one by their first names so I guess I sort of built a relationship with them.

A local mom and pop store took forever to answer my email so I didn't even bother give them any business. lol

descartes · 15 January 2016, 04:41 AM

Quote:

Originally Posted by bvlaurence

Why not vintage?

RSC will replace parts (especially dial) with new ones. Kills value. Dial is most important and valuable element of a vintage Rolex.

** By "vintage" I mean Rolexes with 4 digit, and some 5 digit, reference numbers (and, of course, those with 6 digit serial numbers too).

Mosbrook · 15 January 2016, 04:47 AM

Quote:

Originally Posted by Widows Son

I live in Hudson. I know several watchmakers here. PM me if you like.

JZ Watch Repair in downtown Cleveland is good and uses all factory parts.

Muzz · 15 January 2016, 07:42 AM

I use RSC when I can as I like the warranty however I have used independents and have been very happy as well. Usually if my watch has no papers I go the RSC route to get some documentation.

ming the merciless · 15 January 2016, 08:00 AM

Long turn around is why you own more than one watch.

KenNethcole · 15 January 2016, 08:03 AM

I only used local watchmaker so far. If you pick the right watchmaker they will be just as good as rsc and will use genuine rolex parts. I like the local watchmaker as it's easier talking to them, cost less, and turn around time generally is faster.

HL65 · 15 January 2016, 08:45 AM

RSC fine for modern watch but for vintage not in this lifetime!

kromdom · 15 January 2016, 01:23 PM

Quote:

Originally Posted by BNALION

Send your watch to Tom at http://www.dstimeservice.com/ He is CW21 Certified Watch Maker and does EXCELLENT work for a Fair Price.

another vote for Tom. Had him overhaul a Tag for me (OEM/factory parts only). His rates and turn around time are easily 50% better than dealers. When my Breitlings and Pam are due for service, it will go to Tom.

My future Tolex will also be serviced there

Widows Son · 15 January 2016, 02:09 PM

Quote:

Originally Posted by Mosbrook

JZ Watch Repair in downtown Cleveland is good and uses all factory parts.

You are correct, Steve is my buddy and has probably serviced more than a dozen of my watches. Good guy!!!

Norms · 15 January 2016, 09:05 PM

To me it's just the cost and the warranty that comes with RSC. Other than that it's not that big of a difference, granted you trust and know your watchmaker does good work. With vintage it's a bit different.

Sent from my iPhone using Tapatalk

15 January 2016, 03:01 AM	#1
bvlaurence Banned Join Date: Jan 2016 Location: cleveland ohio Posts: 20	Factory Service vs. "local watch maker" What are the pros and cons with Rolex "Factory Service" in NY, Dallas, Miami vs. service with by a local watchmaker?

15 January 2016, 03:17 AM	#3
GradyPhilpott 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2008 Location: New Mexico Watch: 116710 BLNR Posts: 34,347	A qualified local watchmaker is someone with whom you can build a relationship and with whom you can consult if there are any problems with your service. __________________ JJ Inaugural TRF $50 Watch Challenge Winner

15 January 2016, 03:23 AM	#5
BNA/LION 2024 ROLEX DATEJUST41 Pledge Member Join Date: May 2011 Real Name: Larry Location: San Diego, CA Watch: ROLEX Posts: 25,206	Factory Service vs. "local watch maker" Send your watch to Tom at http://www.dstimeservice.com/ He is CW21 Certified Watch Maker and does EXCELLENT work for a Fair Price. __________________ ✦ 28238 President DD 18K/YG ✦ 16610LN SS Sub ✦ 16613 18K/SS Serti ✦ 16550 Exp II Non-Rail Cream Dial ✦ Daytona C 116500 ✦ 126710 BLRO GMT-Master II ✦ NEXT-->? ⛳ Hole In One! 10/3/19 DMCC 5th hole, par 3, 168 yards w/ 4-Iron.

15 January 2016, 03:31 AM	#10
jrs146 "TRF" Member Join Date: Aug 2011 Real Name: Josh Location: Lost in time Watch: Me Nae Nae Posts: 9,821	If you need something small fixed - magnetism, a small timing issue etc. a local watch person is cheaper and should be just fine. For a full service, I would go to RSC because it won't be that much more expensive and you will get a 2 year guarantee. Also, if they need to replace parts you will be guaranteed to get OEM replacements. __________________ "Sometimes the songs that we hear are just songs of our own." -Jerome J. Garcia, Robert C. Hunter

15 January 2016, 03:51 AM	#12
mastermixer "TRF" Member Join Date: Aug 2008 Real Name: Michael Location: Los Angeles Posts: 3,474	It is basically the same if the watchmaker is good, most likely they will just oil the whole movement though while Rolex will take every part apart so it is more work. __________________ Instagram @bdwatches

15 January 2016, 03:13 AM	#2
tigerpac "TRF" Member Join Date: Sep 2012 Location: Hoboken, NJ Posts: 646	Search is your friend.

15 January 2016, 03:24 AM	#6
bvlaurence Banned Join Date: Jan 2016 Location: cleveland ohio Posts: 20	I am not currently looking for one. I am just curious about owners experiences with one vs. the other....Thanks for the offer

15 January 2016, 03:25 AM	#7
sco "TRF" Member Join Date: Dec 2013 Location: Chicago Watch: Subc AT 8500 CSO Posts: 3,646	With the RSC you get a two year warranty. I'm not sure about non RSC.

15 January 2016, 03:27 AM	#9
ltmgeller 2024 ROLEX DATEJUST41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 21,377	From my experience with rsc you get what you pay for the watch comes back like brand new and with a two year warranty to boot.

15 January 2016, 03:53 AM	#13
descartes "TRF" Member Join Date: Sep 2012 Location: North Shore Posts: 1,116	RSC every time, except for vintage.

15 January 2016, 03:58 AM	#14
bvlaurence Banned Join Date: Jan 2016 Location: cleveland ohio Posts: 20	Why not vintage?

15 January 2016, 04:08 AM	#15
Colin10101 "TRF" Member Join Date: Jan 2014 Real Name: Colin Location: Toronto Watch: 16710 Posts: 1,336	I just faced this same dilema and I chose RSC for the peace of mind. Turn around time is quite long though (8 weeks in Canada!) __________________ Rolex GMT-Master II 16710 "Z" Serial COKE Montblanc 1858 Iced Sea *BLACK*

15 January 2016, 04:20 AM	#16
sickened1 2024 ROLEX DATEJUST41 Pledge Member Join Date: Aug 2014 Real Name: Ed Location: SoCal Watch: ugiveiswatchuget Posts: 8,962	RSC in Beverly Hills for me but the turn around time is sometimes longer and also they usually cost more. They're pretty good at little things like Chad said though (so far they've adjusted the bracelet, fixed the endlinks and gave me new spring bars for free). I've been there so many times I know each one by their first names so I guess I sort of built a relationship with them. A local mom and pop store took forever to answer my email so I didn't even bother give them any business. lol

15 January 2016, 07:42 AM	#19
Muzz "TRF" Member Join Date: Mar 2014 Real Name: Steve Location: TO CAD, HCMC VN Watch: MP 18946 Posts: 7,292	I use RSC when I can as I like the warranty however I have used independents and have been very happy as well. Usually if my watch has no papers I go the RSC route to get some documentation.

15 January 2016, 08:00 AM	#20
ming the merciless "TRF" Member Join Date: Oct 2012 Location: England Posts: 459	Long turn around is why you own more than one watch.

15 January 2016, 08:03 AM	#21
KenNethcole "TRF" Member Join Date: Jun 2014 Location: Socal Posts: 860	I only used local watchmaker so far. If you pick the right watchmaker they will be just as good as rsc and will use genuine rolex parts. I like the local watchmaker as it's easier talking to them, cost less, and turn around time generally is faster.

15 January 2016, 08:45 AM	#22
HL65 TRF Moderator & 2024 DATE-JUST41 Patron Join Date: Dec 2007 Real Name: Ken Location: SW Florida Watch: One on my wrist. Posts: 63,401	RSC fine for modern watch but for vintage not in this lifetime! __________________ *SPEM SUCCESSUS ALIT*

15 January 2016, 09:05 PM	#25
Norms "TRF" Member Join Date: Mar 2014 Location: Canada Posts: 279	To me it's just the cost and the warranty that comes with RSC. Other than that it's not that big of a difference, granted you trust and know your watchmaker does good work. With vintage it's a bit different. Sent from my iPhone using Tapatalk __________________ Rolex GMT master II ceramic, Rolex Datejust, Rolex Datejust II, Rolex Milgauss GV ZBlue, Tudor Black Bay, Tudor Hydronaut I, Tudor Pelagos, Omega Speedmaster Pro

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