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ispep · 20 February 2018, 01:30 PM

I'm hoping some forums member have experience in sending a Patek out for servicing. Here's my story.

I purchased a Patek on the secondary market in Canada. I'd like to send the watch in for service. My local AD said they needed an invoice stating taxes were paid on the watch before they can send it to Patek for service. However, I've bought this watch locally from a private seller many years ago. I am no longer able to contact the seller and request an invoice.

What alternative solutions do I have to service the watch ? Am I able to send to Patek directly?

codecow · 20 February 2018, 01:40 PM

Err, that’s a load of crap. If you want you can send it to Geneva yourself but the AD should do it no questions asked.

GB-man · 20 February 2018, 01:43 PM

What a bunch of lying rat bags. Contact Patek service and send it in yourself.

gmstevenson · 20 February 2018, 01:46 PM

Doesn't even make any sense. Complete BS.

5Zigen · 20 February 2018, 02:08 PM

i was told exactly the same by the PP and AP (before we got a service centre in Ottawa) ADs locally here. Something along the lines of the CBSA may question the origin on the watch, the AD needs to have proof it was either acquired in Canada or proper taxes have been paid.

Just send it in yourself if they are unwilling and get the BSF407 form.

ispep · 20 February 2018, 02:21 PM

I think doing the BSF407 form will work. I"m trying to find the service address on the Patek.com website , without any luck.

What terms should I be searching for?

SDDS · 20 February 2018, 02:29 PM

What you can do is that you can request BSF407 (formerly Y38), Identification of Articles for Temporary Exportation at the nearest CBSA, just take the watch you and tell them your situation and they will write the serial number and other details of the watch on the card, then you are able to send your watch for service and then will come back to canada with no custom issues

Sent from my iPhone using Tapatalk

ispep · 20 February 2018, 02:31 PM

Thank you everyone for your help. I am going to get the BSF407 form and bring to the AD tomorrow to ship out for service.

SDDS · 20 February 2018, 02:33 PM

Quote:

Originally Posted by ispep

Thank you everyone for your help. I am going to get the BSF407 form and bring to the AD tomorrow to ship out for service.

You welcome keep a copy for yourself :):)

Good luck

Sent from my iPhone using Tapatalk

jon_jon · 21 February 2018, 02:08 AM

Servicing a Patek will depend on the specific reference, but for Canadian owners, doesn't Brinkaus in Vancouver service Patek? Have you tried calling them to ask if they will service your specific watch? Some watches will need to go to Geneva for servicing.

ispep · 21 February 2018, 03:05 AM

I've contacted Brinhaus, however they are not certified to service an annual calendar with chronograph function.

tyler1980 · 21 February 2018, 03:09 AM

Quote:

Originally Posted by ispep

I think doing the BSF407 form will work. I"m trying to find the service address on the Patek.com website , without any luck.

What terms should I be searching for?

out of curiosity, where was the watch sold originally on the COO? If it was sold by a canadian AD, thats the easiest way to prove taxes were paid. Just show them that if you dont have an invoice as that would prove its a canadian watch and taxes were paid at the time, at the AD, and not imported by some other means.

The whole situation is weird because in theory someone could buy a watch and pay tax and it would show on an invoice and then export it and get the VAT back and then bring it back. I dont see how providing an invoice proves anything anyway as far as taxes paid.

beshannon · 21 February 2018, 03:35 AM

I sent mine directly to New York without anything other than my warranty certificate.

My AD was not interested in sending it for me.

jon_jon · 21 February 2018, 06:58 AM

Some countries have stricter laws about importing luxury items and paying taxes on these items and Canada may be one of those countries.

I am sure Patek NYC (HSWA) can service a 5960/5905. But with the turnaround time at HSWA, Geneva is probably going to be faster than HSWA.

Just curious what Brinkhaus can service - just simple 3 hand/date watches? ADs that service Pateks have watchmakers trained and certified by Patek for certain levels and it will depend on what level watchmaker they have working in-house.

5Zigen · 21 February 2018, 08:26 AM

If i remember correctly Brinkhaus has a level 3 watchmaker. Perpetuals and more complicated movements are sent to Geneva.

ispep · 22 February 2018, 03:34 PM

I went to the Canada Customs office and obtained a BSF407 form. It was quick and easy. The customs officer recorded the serial number on a card. Stamped it and told me I can send the watch overseas and have it shipped back without any import duties. I brought the BSF407 form to the AD in Vancouver and they accepted this document. My watch is now being shipped to Patek to have the issue fixed.

Thanks again for all the members help.

SDDS · 22 February 2018, 04:51 PM

Quote:

Originally Posted by ispep

I went to the Canada Customs office and obtained a BSF407 form. It was quick and easy. The customs officer recorded the serial number on a card. Stamped it and told me I can send the watch overseas and have it shipped back without any import duties. I brought the BSF407 form to the AD in Vancouver and they accepted this document. My watch is now being shipped to Patek to have the issue fixed.

Thanks again for all the members help.

I am glad that everything went well :)

Sent from my iPhone using Tapatalk

tyler1980 · 22 February 2018, 04:55 PM

Quote:

Originally Posted by ispep

I went to the Canada Customs office and obtained a BSF407 form. It was quick and easy. The customs officer recorded the serial number on a card. Stamped it and told me I can send the watch overseas and have it shipped back without any import duties. I brought the BSF407 form to the AD in Vancouver and they accepted this document. My watch is now being shipped to Patek to have the issue fixed.

Thanks again for all the members help.

glad you got it sorted.

Hairdude1 · 24 February 2018, 02:28 PM

Glad it is sorted. I am actually flying to Nyc very soon to drop off my 5070. I don't trust an AD

.db · 24 February 2018, 02:47 PM

Quote:

Originally Posted by Hairdude1

Glad it is sorted. I am actually flying to Nyc very soon to drop off my 5070. I don't trust an AD

That's my plan, too. (when it's time for service).

nyc2la · 24 February 2018, 03:25 PM

Quote:

Originally Posted by Hairdude1

Glad it is sorted. I am actually flying to Nyc very soon to drop off my 5070. I don't trust an AD

When I got my 5140p serviced, I dropped it off as well. Say hi to Patrick.

Econdon · 29 February 2024, 09:43 AM

I've heard CBSA no longer hands out BSF407 forms, can anyone attest to this?

20 February 2018, 01:30 PM	#1
ispep "TRF" Member Join Date: Feb 2007 Location: at home Posts: 351	Sending watch to Patek for service I'm hoping some forums member have experience in sending a Patek out for servicing. Here's my story. I purchased a Patek on the secondary market in Canada. I'd like to send the watch in for service. My local AD said they needed an invoice stating taxes were paid on the watch before they can send it to Patek for service. However, I've bought this watch locally from a private seller many years ago. I am no longer able to contact the seller and request an invoice. What alternative solutions do I have to service the watch ? Am I able to send to Patek directly?

20 February 2018, 01:43 PM	#3
GB-man 2024 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 36,856	What a bunch of lying rat bags. Contact Patek service and send it in yourself. __________________

20 February 2018, 02:29 PM	#7
SDDS "TRF" Member Join Date: Apr 2009 Real Name: Yazan Location: Canada Posts: 4,781	Sending watch to Patek for service What you can do is that you can request BSF407 (formerly Y38), Identification of Articles for Temporary Exportation at the nearest CBSA, just take the watch you and tell them your situation and they will write the serial number and other details of the watch on the card, then you are able to send your watch for service and then will come back to canada with no custom issues Sent from my iPhone using Tapatalk __________________ Patek Philippe 5167 Patek Philippe 5905P black dial Rolex Deepsea 116660 M series Rolex Oysterquartz 17000 N series Rolex OP 41MM 124300 Green Dial

21 February 2018, 03:35 AM	#13
beshannon "TRF" Member Join Date: Jun 2009 Real Name: Brian Location: Northern Virginia Watch: One of Not Many Posts: 17,895	I sent mine directly to New York without anything other than my warranty certificate. My AD was not interested in sending it for me. __________________ Vacheron Constantin Traditionnelle Complete Calendar, Glashutte PanoInverse, Glashutte SeaQ Panorama Date, Omega Aqua Terra 150, Omega CK 859, Omega Speedmaster 3861 Moonwatch, Glashutte Senator Exellence, Rolex 116710 GMT Master II BLNR, Breitling Superocean Steelfish, JLC Atmos Transparent

24 February 2018, 02:28 PM	#19
Hairdude1 "TRF" Member Join Date: Apr 2012 Real Name: Alex Location: Chicago Watch: AP,PP, Rolex Posts: 37,156	Glad it is sorted. I am actually flying to Nyc very soon to drop off my 5070. I don't trust an AD __________________ Instagram: @Hairdude Watches in Collection 5070R, 5522A, 214270 MK1, 228238 16750, 26401, 5711, 116718, 116710LN, 116300, 16710"Coke", 372, 15300, 15703 (All Flipped) Official Member "Perpetual 30" Las Vegas GTG 2016 Official Member "WIS-CON" Las Vegas International GTG 2017 Official Member 'WIS-CON' Las Vegas Int'l GTG 2018

20 February 2018, 01:40 PM	#2
codecow "TRF" Member Join Date: Feb 2013 Real Name: Louis Location: Bay Area, CA Watch: PP 5131R Posts: 4,764	Err, that’s a load of crap. If you want you can send it to Geneva yourself but the AD should do it no questions asked.

20 February 2018, 01:46 PM	#4
gmstevenson "TRF" Member Join Date: Oct 2009 Location: East Coast Watch: PP, Rolex Posts: 264	Doesn't even make any sense. Complete BS.

20 February 2018, 02:08 PM	#5
5Zigen 2024 ROLEX DATEJUST41 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 749	i was told exactly the same by the PP and AP (before we got a service centre in Ottawa) ADs locally here. Something along the lines of the CBSA may question the origin on the watch, the AD needs to have proof it was either acquired in Canada or proper taxes have been paid. Just send it in yourself if they are unwilling and get the BSF407 form.

20 February 2018, 02:21 PM	#6
ispep "TRF" Member Join Date: Feb 2007 Location: at home Posts: 351	I think doing the BSF407 form will work. I"m trying to find the service address on the Patek.com website , without any luck. What terms should I be searching for?

20 February 2018, 02:31 PM	#8
ispep "TRF" Member Join Date: Feb 2007 Location: at home Posts: 351	Thank you everyone for your help. I am going to get the BSF407 form and bring to the AD tomorrow to ship out for service.

21 February 2018, 02:08 AM	#10
jon_jon "TRF" Member Join Date: Mar 2009 Location: USA Posts: 4,341	Servicing a Patek will depend on the specific reference, but for Canadian owners, doesn't Brinkaus in Vancouver service Patek? Have you tried calling them to ask if they will service your specific watch? Some watches will need to go to Geneva for servicing.

21 February 2018, 03:05 AM	#11
ispep "TRF" Member Join Date: Feb 2007 Location: at home Posts: 351	I've contacted Brinhaus, however they are not certified to service an annual calendar with chronograph function.

21 February 2018, 06:58 AM	#14
jon_jon "TRF" Member Join Date: Mar 2009 Location: USA Posts: 4,341	Some countries have stricter laws about importing luxury items and paying taxes on these items and Canada may be one of those countries. I am sure Patek NYC (HSWA) can service a 5960/5905. But with the turnaround time at HSWA, Geneva is probably going to be faster than HSWA. Just curious what Brinkhaus can service - just simple 3 hand/date watches? ADs that service Pateks have watchmakers trained and certified by Patek for certain levels and it will depend on what level watchmaker they have working in-house.

21 February 2018, 08:26 AM	#15
5Zigen 2024 ROLEX DATEJUST41 Pledge Member Join Date: Oct 2014 Location: Canada Watch: PP, AP, Rolex Posts: 749	If i remember correctly Brinkhaus has a level 3 watchmaker. Perpetuals and more complicated movements are sent to Geneva.

22 February 2018, 03:34 PM	#16
ispep "TRF" Member Join Date: Feb 2007 Location: at home Posts: 351	I went to the Canada Customs office and obtained a BSF407 form. It was quick and easy. The customs officer recorded the serial number on a card. Stamped it and told me I can send the watch overseas and have it shipped back without any import duties. I brought the BSF407 form to the AD in Vancouver and they accepted this document. My watch is now being shipped to Patek to have the issue fixed. Thanks again for all the members help.

29 February 2024, 09:43 AM	#22
Econdon "TRF" Member Join Date: Feb 2024 Location: Canada Watch: 5167A Posts: 5	I've heard CBSA no longer hands out BSF407 forms, can anyone attest to this?

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