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hunterpitch · 2 October 2021, 06:36 PM

I just purchased this from the AD yesterday. I had been waiting for this for a while. I was in a rush when I collected it. I got home and noticed a defect in the dial. The far right prong on the 12 o'clock crown is curved in and not straight.

What should I do?

hunterpitch · 2 October 2021, 06:38 PM

I am trying to upload a photo.

hunterpitch · 2 October 2021, 06:39 PM

figured it out

RoRoRo · 2 October 2021, 06:41 PM

send to RSC under warranty, sure they'll replace

TimepieceRPP · 2 October 2021, 06:42 PM

... don't want to say so but looks horrible... go back to your AD and see if they can exchange or service.. sorry for you.

No SUBctitute · 2 October 2021, 07:05 PM

This looks like the rare "smushed crown defect." You should hang on to it as it might be really valuable someday.

George58 · 2 October 2021, 07:20 PM

fake
troll

jimcameron · 2 October 2021, 07:52 PM

You just got it yesterday and the date wheel is off by 5 days?

Nice try.

Andad · 2 October 2021, 08:08 PM

Master_Grogu · 2 October 2021, 08:17 PM

Fake
Troll
Ban

Rashid.bk · 2 October 2021, 08:40 PM

Dis no gud.
Simply, talk to AD, I don't have a spare DJ Wimbledon dial laying around to trade you out.

Benzsiam · 2 October 2021, 09:35 PM

Go back to your AD and ask for a brand new one only, don’t send to RSC for dial change.

hunterpitch · 3 October 2021, 12:18 PM

No troll here. It is a gift for future. No point in setting date, I asked him not to. I have my own submariner and my grandfathers day date.
Took it back today they said they have to send it back to factory. Every one in shop was shocked to see it. I told them I would think about it. I assume everyone was suppose to do quality checks.

Big Sexy · 3 October 2021, 11:27 PM

I wouldn’t accept a serviced watch as new. I wouldn’t let Rolex touch it frankly. I’d get my money back and move on. Way to many horror stories about Rolex service

dannyp · 3 October 2021, 11:46 PM

Quote:

Originally Posted by hunterpitch

No troll here. It is a gift for future. No point in setting date, I asked him not to. I have my own submariner and my grandfathers day date.
Took it back today they said they have to send it back to factory. Every one in shop was shocked to see it. I told them I would think about it. I assume everyone was suppose to do quality checks.

I wouldn't keep as-is if for no other reason than if that passed QC, what other defects also passed QC.

When do you need the gift for? What I would ask is how long for a new one. While I am guessing it would come back 100% there's the issue of wait time, and knowing it needed repairs before ever being worn. Would leave a bad taste personally, though I realize that's an emotional, not objective, reaction.

2 October 2021, 06:36 PM	#1
hunterpitch "TRF" Member Join Date: Jun 2020 Location: USA Posts: 4	2021 DATEJUST 36 crown on dial defect I just purchased this from the AD yesterday. I had been waiting for this for a while. I was in a rush when I collected it. I got home and noticed a defect in the dial. The far right prong on the 12 o'clock crown is curved in and not straight. What should I do?

2 October 2021, 08:08 PM	#9
Andad 2024 ROLEX DATEJUST41 Pledge Member Join Date: Nov 2006 Real Name: Eddie Location: Australia Watch: A few. Posts: 36,925	__________________ E

2 October 2021, 09:35 PM	#12
Benzsiam 2024 Pledge Member Join Date: Mar 2015 Location: USA Watch: Rolex/AP/PP/ALS Posts: 5,953	Go back to your AD and ask for a brand new one only, don’t send to RSC for dial change. __________________ Rolex: 116621, 126333, 126711CHNR, 114060, 116500LN White, 126660 JC, 126710BLNR, 126710BLRO, 116610LV, 126610LN, 126610LV, 116508 YG Green Dial, 124300 Turquoise, 126719BLRO Meteorite dial, 228235 Olive dial ,126755SARU, 116505 RG Black dial, 326934 Blue Sky D. Audemars Piguet: 15451ST Blue, 15500OR w/Bracelet, 14790SA, 14790BA, 26022BC(Salmon) Patek Philippe: 5524R, 5712G, ALS: Time Zone 136.032, Cartier: WGSA0030, WSSA0061, YG Oct. 2965, Carree 2961, Breguet: 7137BA, MontBlanc: 109996"

3 October 2021, 11:27 PM	#14
Big Sexy "TRF" Member Join Date: Sep 2020 Location: Michigan Posts: 166	I wouldn’t accept a serviced watch as new. I wouldn’t let Rolex touch it frankly. I’d get my money back and move on. Way to many horror stories about Rolex service __________________ 126710 BLNR, 126710 BLRO, 114060, 126600 126334 (Dk Rhodium), 214270, DW5600e

2 October 2021, 06:38 PM	#2
hunterpitch "TRF" Member Join Date: Jun 2020 Location: USA Posts: 4	I am trying to upload a photo.

2 October 2021, 06:41 PM	#4
RoRoRo "TRF" Member Join Date: May 2018 Location: U.K. Watch: YM40 Posts: 793	send to RSC under warranty, sure they'll replace

2 October 2021, 06:42 PM	#5
TimepieceRPP "TRF" Member Join Date: Jun 2021 Location: UK Posts: 1,110	... don't want to say so but looks horrible... go back to your AD and see if they can exchange or service.. sorry for you.

2 October 2021, 07:05 PM	#6
No SUBctitute "TRF" Member Join Date: Jun 2012 Location: USA Posts: 2,789	This looks like the rare "smushed crown defect." You should hang on to it as it might be really valuable someday.

2 October 2021, 07:20 PM	#7
George58 "TRF" Member Join Date: Sep 2021 Location: Home Watch: Patek Aquanaut Posts: 837	fake troll

2 October 2021, 07:52 PM	#8
jimcameron "TRF" Member Join Date: Dec 2005 Location: ByDawns Earlylite Watch: 16800 Posts: 3,533	You just got it yesterday and the date wheel is off by 5 days? Nice try.

2 October 2021, 08:17 PM	#10
Master_Grogu Banned Join Date: Dec 2020 Location: Tokyo Posts: 969	Fake Troll Ban

2 October 2021, 08:40 PM	#11
Rashid.bk "TRF" Member Join Date: Jan 2009 Location: Dallas Watch: 12800ft = 3900m Posts: 11,172	Dis no gud. Simply, talk to AD, I don't have a spare DJ Wimbledon dial laying around to trade you out.

3 October 2021, 12:18 PM	#13
hunterpitch "TRF" Member Join Date: Jun 2020 Location: USA Posts: 4	No troll here. It is a gift for future. No point in setting date, I asked him not to. I have my own submariner and my grandfathers day date. Took it back today they said they have to send it back to factory. Every one in shop was shocked to see it. I told them I would think about it. I assume everyone was suppose to do quality checks.

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