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Smobews · 13 October 2020, 01:28 AM

I just had my 7 year old Titanium PO serviced. The entire experience was smooth and effortless. They sent me out a prepaid, insured box to send it to Miami. I had a web link to a status page during the entire process. The watch has come back looking like it did brand new. The watchmaker dialed it in perfectly; perfect time keeping on the wrist. I put it on a timegrapher and the delta of the rate is 2.5 spd. Spectacular!! My brand new Rolex Sea Dweller delta is 4 spd, and a brand new Rolex Explorer 2 is 7.5 spd. The 8500 movement is a precision workhorse. The seven years on the wrist before service, it kept a consistent +1.5 spd.

Soarer · 13 October 2020, 03:27 AM

Wow, I am not surprised to hear that of the 8500. Very solid and precise movement. Congrats on your Titanium PO. Gorgeous watch. Enjoy it!

Who did your service?

Sent from my iPhone using Tapatalk

-dustin · 13 October 2020, 03:29 AM

What was the turn-around time?

Smobews · 13 October 2020, 03:36 AM

Sent it to Omega Service Center in Miami. It took about six weeks, even with COVID delays.

oldman2005 · 13 October 2020, 04:58 AM

I bought the 1st PO my Omega AD received back in 2005. Wore it daily and serviced it after 10+ years. I was fortunate to run into a local watchmaker who was Omega trained on the Co-Axial movement service. Cost me not too much surprisingly, he even took pictures of the movement ... If you guys in the SF Bay Area and looking for a watchmaker let me know

enjoythemusic · 13 October 2020, 05:19 AM

OMEGA service rocks!

samson66 · 16 October 2020, 09:21 PM

Very cool. I called RSC about sending in my Tudor GMT for warranty repair and they wouldn't even send me a box or prepay the shipping. Considering the watch was malfunctioning I wasn't pleased.

Sounds like Omega actually cares about customer service. Awesome watch by the way! Let's see a pic

Smobews · 20 October 2020, 01:09 AM

Quote:

Originally Posted by samson66

Very cool. I called RSC about sending in my Tudor GMT for warranty repair and they wouldn't even send me a box or prepay the shipping. Considering the watch was malfunctioning I wasn't pleased.

Sounds like Omega actually cares about customer service. Awesome watch by the way! Let's see a pic

I put it in the safe for a long nap; wearing my new SD43. Next time I'm in the safe, I'll snap some photos of the impeccable job they did on refinishing the titanium.

13 October 2020, 01:28 AM	#1
Smobews "TRF" Member Join Date: Aug 2020 Location: Usa Watch: The BIG ones Posts: 507	Fresh service I just had my 7 year old Titanium PO serviced. The entire experience was smooth and effortless. They sent me out a prepaid, insured box to send it to Miami. I had a web link to a status page during the entire process. The watch has come back looking like it did brand new. The watchmaker dialed it in perfectly; perfect time keeping on the wrist. I put it on a timegrapher and the delta of the rate is 2.5 spd. Spectacular!! My brand new Rolex Sea Dweller delta is 4 spd, and a brand new Rolex Explorer 2 is 7.5 spd. The 8500 movement is a precision workhorse. The seven years on the wrist before service, it kept a consistent +1.5 spd.

13 October 2020, 03:27 AM	#2
Soarer "TRF" Member Join Date: Nov 2013 Real Name: Albert Location: Toronto Watch: Submariner LV Posts: 1,077	Fresh service Wow, I am not surprised to hear that of the 8500. Very solid and precise movement. Congrats on your Titanium PO. Gorgeous watch. Enjoy it! Who did your service? Sent from my iPhone using Tapatalk __________________ What you gotta do, you gotta do!

13 October 2020, 05:19 AM	#6
enjoythemusic 2024 Pledge Member Join Date: Nov 2012 Real Name: Steven Location: Glocal Posts: 19,430	OMEGA service rocks! __________________ __________________ “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming 'Wow! What a Ride!'” -- Hunter S. Thompson Sent from my Etch A Sketch using String Theory.

13 October 2020, 03:29 AM	#3
-dustin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Apr 2019 Real Name: Dustin Location: A, TX Posts: 1,571	What was the turn-around time?

13 October 2020, 03:36 AM	#4
Smobews "TRF" Member Join Date: Aug 2020 Location: Usa Watch: The BIG ones Posts: 507	Sent it to Omega Service Center in Miami. It took about six weeks, even with COVID delays.

13 October 2020, 04:58 AM	#5
oldman2005 "TRF" Member Join Date: Dec 2006 Location: norcal Posts: 3,031	I bought the 1st PO my Omega AD received back in 2005. Wore it daily and serviced it after 10+ years. I was fortunate to run into a local watchmaker who was Omega trained on the Co-Axial movement service. Cost me not too much surprisingly, he even took pictures of the movement ... If you guys in the SF Bay Area and looking for a watchmaker let me know

16 October 2020, 09:21 PM	#7
samson66 2024 Pledge Member Join Date: Jul 2013 Real Name: Mike Location: Eastern Shore, MD Watch: my money leaving! Posts: 12,903	Very cool. I called RSC about sending in my Tudor GMT for warranty repair and they wouldn't even send me a box or prepay the shipping. Considering the watch was malfunctioning I wasn't pleased. Sounds like Omega actually cares about customer service. Awesome watch by the way! Let's see a pic

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