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Old 9 February 2010, 05:18 AM   #1
jnmarshall
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New service prices!! OUCH!

Last year I got an estimate from the local Rolex service center for a standard movement service. I was quoted the typical $550. I decided to wait a few months till after the holidays and the bills. I went back last week. I was now quoted $750!! I was told the prices increased this year due to the weak value of the $$ to the EUR. Not sure why US labor is affected by Euro markets?!? Sadly they could not honor my original estimate as it was written more then 60 days ago
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Old 9 February 2010, 05:20 AM   #2
ParisDakarBmw
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That's a huge increase!
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Old 9 February 2010, 05:21 AM   #3
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Can anyone else confirm? If true, this is really a substantial increase
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Old 9 February 2010, 05:26 AM   #4
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"I was told the prices increased this year due to the weak value of the $$ to the EUR." BS ... Was it the exact same qoute and parts?
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Old 9 February 2010, 05:28 AM   #5
TheBluePrince
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Near 50% increase?!? Very disappointing. Hardly encouraging people to send their watches to RSC.
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Old 9 February 2010, 05:37 AM   #6
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I'm going to RSC in New York (665 Madison) tomorrow to get an estimate for my Sub 14060. I'll post back with the price.
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Old 9 February 2010, 05:38 AM   #7
walds11
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Wow! Was it an official RSC, ie, NY or Dallas? Find yourself a reputable local watchmaker. You'll save a bundle.
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Old 9 February 2010, 05:38 AM   #8
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This is the reason I will go with a local independent watchmaker when mine needs a servicing. I know everyone says that the RSC is the most trusted and best place to service your rolex, but seriously I just cant justify spending the amount of money they are charging anymore.
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Old 9 February 2010, 05:41 AM   #9
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RSC Singapore just increased prices too....maybe it's worldwide?
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Old 9 February 2010, 05:51 AM   #10
jnmarshall
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Quote:
Originally Posted by CaveDiver View Post
"I was told the prices increased this year due to the weak value of the $$ to the EUR." BS ... Was it the exact same qoute and parts?
I can't speak for parts. It was the exact same quote. It's what appears on the estimate as a "movement service".
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Old 9 February 2010, 05:55 AM   #11
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Wow! Was it an official RSC, ie, NY or Dallas? Find yourself a reputable local watchmaker. You'll save a bundle.
Dallas location. I've called previously to local dealers and because the center is local they all just send the watch there instead of having the expense of keeping a watchmaker on staff.

Please, if anyone knows of a watchmaker local to DFW, please drop me their contact information via PM. As I also understand, they must be with an authorized dealer to be able to order parts as needed. I know of a watchmaker in Lousiana that works for an authorized dealer there but he follows the same pricing schedule as the service center. He also charges extra for parts that may typically be included in a standard service as he has to pay for them.
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Old 9 February 2010, 05:58 AM   #12
CaveDiver
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Quote:
Originally Posted by erock View Post
I know everyone says that the RSC is the most trusted and best place to service your rolex, but seriously I just cant justify spending the amount of money they are charging anymore.
After the way the handled my watch, not sure I would say they are the most trusted. Actually, I’m concerned about what they did that I can not see.
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Old 9 February 2010, 06:00 AM   #13
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Anyone know any good watchmakers in NYC where I can get my Sub serviced? $750 is pretty crazy.
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Old 9 February 2010, 06:04 AM   #14
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Just got my 16750 back last week. The Standard Service part of the bill was $790.00 Canadian, which also included replacement of the acrylic crystal for that model.
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Old 9 February 2010, 06:04 AM   #15
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Originally Posted by jnmarshall View Post
Dallas location. I've called previously to local dealers and because the center is local they all just send the watch there instead of having the expense of keeping a watchmaker on staff.

Please, if anyone knows of a watchmaker local to DFW, please drop me their contact information via PM. As I also understand, they must be with an authorized dealer to be able to order parts as needed. I know of a watchmaker in Lousiana that works for an authorized dealer there but he follows the same pricing schedule as the service center. He also charges extra for parts that may typically be included in a standard service as he has to pay for them.
PM Sent
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Old 9 February 2010, 06:05 AM   #16
ParisDakarBmw
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Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
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Old 9 February 2010, 06:08 AM   #17
jnmarshall
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Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
If it's holding a wind and keeping time it may be more economical to just repair it when it breaks instead of trying to be preventative.
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Old 9 February 2010, 06:13 AM   #18
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Quote:
Originally Posted by ParisDakarBmw View Post
Can anyone confirm? Two servicings could buy a cheap Rolex. That's crazy.
Almost hard to believe
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Old 9 February 2010, 06:14 AM   #19
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Old 9 February 2010, 06:44 AM   #20
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Just for the heck of it I called both the Dallas and NY RSCs. Dallas price starts at $555 and NY starts out at $600 for a basic service, plus parts. Screw that. I will stick with my local watchmaker.
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Old 9 February 2010, 07:03 AM   #21
jnmarshall
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Just for the heck of it I called both the Dallas and NY RSCs. Dallas price starts at $555 and NY starts out at $600 for a basic service, plus parts. Screw that. I will stick with my local watchmaker.
What did you pay previously and when?
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Old 9 February 2010, 07:25 AM   #22
Dr. Robert
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I had my 1963 DJ serviced last year at an independent, an AD that has a staff of 3 watchmakers....reason I had it serviced was it was not running well...it needed it...this shop did a complete service...$350. They did a great job & watch is running like new!
Since Rolex closed their RSC here in L.A., I'm not wild about sending my Rolexes to Dallas.
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Old 9 February 2010, 07:33 AM   #23
walds11
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I haven't had one serviced recently. My 16610 Y serial is currently being serviced by a local watchmaker. Base service price is $175 plus parts. He has a Rolex parts account.

Quote:
Originally Posted by jnmarshall View Post
What did you pay previously and when?
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Old 9 February 2010, 07:34 AM   #24
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Now I need to save not only to buy my next Rolex but to have them serviced too. This is not good news.
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Old 9 February 2010, 09:30 AM   #25
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I wanted to get my 2005 DD serviced.
My local dealer quoted $650.00
"Just drop it off here and expect 6 to 8 weeks."
I could not do it for that long.
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Old 9 February 2010, 09:33 AM   #26
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Quote:
Originally Posted by jnmarshall View Post
Last year I got an estimate from the local Rolex service center for a standard movement service. I was quoted the typical $550. I decided to wait a few months till after the holidays and the bills. I went back last week. I was now quoted $750!! I was told the prices increased this year due to the weak value of the $$ to the EUR. Not sure why US labor is affected by Euro markets?!? Sadly they could not honor my original estimate as it was written more then 60 days ago
I send mine straight to GENEVA if I need ROLEX service specifically and always save at least a third or what RUSA charges.

Other than that any ROLEX trained tech on the continental USA with a parts account can underbid RUSA any day of the week !
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Old 9 February 2010, 09:35 AM   #27
kyle L
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Just another reason to use independent watchmakers....
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Old 9 February 2010, 11:58 AM   #28
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Well, after years of collecting, wearing and having Rolex watches serviced- also working in the gray market- I can attest- there are independents that can do the job just as effective; HOWEVER, if you want the paperwork, the goodies and the RSC re-finishing know-how, you cannot go wrong with the RSC- at any price.

I guess it depends on the person, the watch, and the job at hand.

Just my humble opinion, of course.
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Old 9 February 2010, 01:29 PM   #29
sakuraba
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RSC SFO quoted me $650 early this year.
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Old 9 February 2010, 01:43 PM   #30
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I just walked out of RSC today with my wifes watch and paid the $555 service price I was quoted 4 weeks ago when I dropped it off. Service, new crystal, case and bracelet cleanup and tax came to $714.
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