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11 July 2018, 08:11 AM | #1 |
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Is anyone having problems with the New Basel 2018 Tudor GMT M79830
Hello TRF,
Is anybody having problems with the New Tudor GMT with the Date change and GMT complication apparently the Date jumps ahead one and a half times and gets stuck between 2 different numbers ... Any solutions, Thoughts or causes to this malfunction? Thank you all in advance |
11 July 2018, 08:21 AM | #2 |
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I'm sure if your having any issues whatsoever your AD will sort it through RSC
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18 July 2018, 04:56 AM | #3 |
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I have this same date issue. Do we need to send them back??
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19 July 2018, 05:46 AM | #4 |
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Hmmm, I wonder when I get one on my bench then, if they're already breaking
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21 July 2018, 11:55 PM | #5 |
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I feel relieved in seeing this thread. I got mine 2 weeks ago and have the same issue. Has anyone addressed this issue with the AD?
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22 July 2018, 01:07 AM | #6 |
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Have you guys tries recycling the date around a few time that could solve this slight problem.
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22 July 2018, 12:01 PM | #7 |
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Has anyone tried this? I really want to solve this problem without going to the AD. Im beginning to think that this watch is a lemon. The accuracy is spot on but seing that date jump a day and a half is really irritating.
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22 July 2018, 02:28 PM | #8 |
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Interesting problem to have. I like Peters idea initially. Cycle thru the entire month on the first click and even wind thru a few days manually.
If not I have a feeling these will end up at RSC. I really like the watch but am glad I held off at this point. Have heard this from a few folks away from TRF as well. Sent from my iPhone using Tapatalk Pro |
24 July 2018, 02:32 AM | #9 |
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I'll try the date cycling thing. It's pretty much happening everyday. Was going to call the AD today but I'll try this first. Can you call any AD or do you have to call the one you bought from?
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24 July 2018, 02:39 AM | #10 |
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Just cycled it through by hand by two months both by using the hour jump and by minute winding and neither had any issue. We will see over the next couple days if anything changes.
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24 July 2018, 03:01 AM | #11 |
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There is another thread on this already. I cycled mine and it didn't fix anything. It also is very random when it decides to skip a day. Mine will be sent off in early August for repair. My AD told me it should be only a couple week turn around.
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24 July 2018, 03:10 AM | #12 |
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Sounds like an issue they may have missed in development...
I'm sure the company will resolve in short time. early adopters sometimes get the privilege to be uncompensated guinea pigs.
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24 July 2018, 03:13 AM | #13 |
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Good luck. Please keep us updated of how this goes.
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24 July 2018, 03:17 AM | #14 |
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Please do keep us updated as my purchase could nose dive
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26 July 2018, 12:23 AM | #15 |
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So far I've had two day of perfect operation in regards to the date change. I'll keep you all updated later in the week or early next week.
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1 August 2018, 12:23 AM | #16 |
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Seems to not have worked. Going to have to take this back to AD.
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1 August 2018, 05:14 AM | #17 |
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very interested in this....please update when you can.
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1 August 2018, 05:21 AM | #18 |
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Is anyone having problems with the New Basel 2018 Tudor GMT M79830
Thanks for letting us know, I contacted Rolex Canada and they advised that they have watchmakers trained for the New In-house Tudor Movements and they will resolve this problem at no cost
Thanks everyone for sharing Sent from my iPhone using Tapatalk |
1 August 2018, 06:51 AM | #19 |
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I’m following this thread very closely. It won’t stop me from getting one of these watches (which I suspect I will love), but I’m more than curious to see how Tudor/RSC deal with this problem....and indeed when the problem gets resolved.
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. The path from WIShood to WISdom can have many turnings... ——————————————————————————————————— . 16803. 214270. 18038. 114300. BB58. GMW-B5000D. |
1 August 2018, 05:30 PM | #20 |
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4 weeks and no problem
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2 August 2018, 06:49 AM | #21 |
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I have the same issue. The date is 1 day ahead when it jumps. So disappointed with Tudor. I wonder if they have done enough testing to ensure the movement is OK. I have multiple Rolex and have never experienced this.
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4 August 2018, 02:54 PM | #22 |
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Its now in the AD’s hands. Notice the date? Sent from my iPhone using Tapatalk |
4 August 2018, 03:40 PM | #23 |
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14 August 2018, 11:33 PM | #24 |
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Ok so more info on this. I had a few more days of issues so I contacted my AD. He said that Tudor is aware of this and the reason they didn't catch it is it takes several days/weeks of wear to pop up sometimes. He said they do have a fix and as of 1 week ago he said he'd feel confident that 2-3 weeks from now the fix would have made it's way to the service centers and he'd recommend sending it in. Since then though I've had 14 days of perfect operation so I'm not sure if the issue is something that can self correct or really what's causing it. Either way doesn't seem to be a big deal and it will obviously be handled free of charge by Tudor with the 2 year warranty.
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25 August 2018, 12:06 AM | #25 |
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The AD gave me an update on my watch and they said that after observing the watch and noticing the jumping date, they decided to send it to the main AD probably in Switzerland for the movement to be fixed. For the length of time that they will fix the watch, they can’t say.
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8 September 2018, 05:51 AM | #26 |
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New Update:
They are giving a brand new Tudor GMT as a replacement for the Tudor GMT with Date issues. Great Service! |
8 September 2018, 05:56 AM | #27 |
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Wow. Did they give you any more information on the problem?
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. The path from WIShood to WISdom can have many turnings... ——————————————————————————————————— . 16803. 214270. 18038. 114300. BB58. GMW-B5000D. |
8 September 2018, 09:34 AM | #28 |
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8 September 2018, 08:51 PM | #29 |
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The AD messaged me and said that my watch is ready for pick up. I am currently out of the country. Now I am really excited about this. I just hope a picture can be posted.
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22 October 2018, 10:13 PM | #30 |
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Preowned
I have the same issue, however I didn’t purchase mine new. I bought it with the original warranty card though. With the AD still honor the warranty?
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