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exiger77 · 31 December 2018, 02:29 PM

I just realised the glass is not stain but actually fogged from inside. I did not even go for a swim. Watch cost over 20k usd bought brand new, is this acceptable for a diver watch? Quite disappointing. Warranty for watch is over and water test was done in the past. I wonder what will my local service center say about this issue..

Burlington · 31 December 2018, 03:10 PM

When was the most recent pressure test carried out / watch taken for service ?

wisguy · 31 December 2018, 03:17 PM

That happened to me once with a new JLC Polaris, but I did take it swimming.

You sure you didn't get it wet? Went in the steam room or something?

I've never seen a watch like that just because. Take it in, pronto.

Tape · 31 December 2018, 03:25 PM

Quote:

Originally Posted by exiger77

is this acceptable for a diver watch?

Hell No, I would feel like murdering someone

exiger77 · 31 December 2018, 04:10 PM

I only rinse my hands with it. No saunas, swim, dive, bath etc.

SMD · 31 December 2018, 11:41 PM

Was it purchased from Ap directly (or an AD) or via dealer?

77T · 31 December 2018, 11:52 PM

Quote:

Originally Posted by exiger77

I only rinse my hands with it. No saunas, swim, dive, bath etc.

It has a problem that appears to have compromised its gaskets. Now some equatorial condensing humidity is playing havoc with the crystal’s interior surface. Or some brand of mold spore has colonized...

Either way you must get it to a service center.

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Rachdanon · 1 January 2019, 01:03 AM

This is baffling....I'd like to hear know what AP has got to say.

wulin · 1 January 2019, 01:11 AM

That's not good for any watch period. Need to have it fixed before permanent damage is done to the movement!

Burlington · 1 January 2019, 03:37 AM

Quote:

Originally Posted by Rachdanon

This is baffling....I'd like to hear know what AP has got to say.

Agreed - something has clearly gone wrong with the watches integrity. The question is what and why.

V25V · 1 January 2019, 05:01 AM

Please define brand new and how it was out of warranty yet passed a previous water test?

Yes that's moisture inside and needs to be sent to APSC.

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superdog · 1 January 2019, 05:42 AM

Quote:

Originally Posted by SMD

Was it purchased from Ap directly (or an AD) or via dealer?

curious about this as well.

Ar_Mi · 1 January 2019, 08:07 AM

I think you should take it in to the AD and get it fixed regardless, before any stains are formed on the lumed markers and potentially affect the movement in any way.
But my question is, did you have both crowns fully screwed down?
and was there a sudden temp change your watch right have experienced?
Give us an update and let us know what happens. But I hope it will all be alright.

exiger77 · 1 January 2019, 10:24 PM

Quote:

Originally Posted by superdog

curious about this as well.

Brand new from Taipei Boutique. I am the first and only owner. The crowns are not loose or whatsoever. I a careful wearer as well. I am heading to my local SC tomorrow. I am not sure it’s moisture, but it looks blurry like some kind of oil layer inside it.. :(

exiger77 · 1 January 2019, 10:26 PM

Quote:

Originally Posted by 77T

It has a problem that appears to have compromised its gaskets. Now some equatorial condensing humidity is playing havoc with the crystal’s interior surface. Or some brand of mold spore has colonized...

Either way you must get it to a service center.

Sent from my iPhone using Tapatalk Pro

Buffers me as well, but noted mate. :)

exiger77 · 1 January 2019, 10:26 PM

Quote:

Originally Posted by V25V

Please define brand new and how it was out of warranty yet passed a previous water test?

Yes that's moisture inside and needs to be sent to APSC.

Sent from my iPhone using Tapatalk Pro

Water test must be done before 2 years period and this was done.

V25V · 1 January 2019, 11:32 PM

Quote:

Originally Posted by exiger77

Water test must be done before 2 years period and this was done.

Yes, done by the buyer by sending into APSC. He says it was brand new and he is the only owner, that doesn't add up.

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astewartconst · 1 January 2019, 11:47 PM

[QUOTE=wisguy;9217541]That happened to me once with a new JLC Polaris, but I did take it swimming.

What did Jaeger do/say? I have a vintage deep sea chrono and it fogged up on me earlier this summer after running it under a sink rinsing the case off. Jaeger gave it a full chrono service no cost to me but didn’t really offer up what the problem was.

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Tomas Eriksson · 1 January 2019, 11:50 PM

That is moisture, is there any on the backside? Once waterproof doesnt mean forever waterproof. I swim and dive a lot with my ceramic diver and therefore do water resistance service every two years for peace of mind.

ragsk · 1 January 2019, 11:50 PM

Quote:

Originally Posted by V25V

Yes, done by the buyer by sending into APSC. He says it was brand new and he is the only owner, that doesn't add up.

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To be fair, he said he bought it new not that it is new.

Burlington · 1 January 2019, 11:52 PM

Quote:

Originally Posted by Ar_Mi

But my question is, did you have both crowns fully screwed down?

When AP pressure test it’s with crowns open on the diver model.

So even open crowns 24/7 should not result in water ingression even if submerged.

Pushing the crown in when underwater they told me is something to avoid.

OP - has the fogging stayed the same even through different temperatures?

V25V · 2 January 2019, 12:29 AM

Quote:

Originally Posted by ragsk

To be fair, he said he bought it new not that it is new.

Huh? If a water test was done, that means it was purchased by someone else at a prior time. How can it still be "new" any longer?

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ragsk · 2 January 2019, 12:53 AM

Quote:

Originally Posted by V25V

Huh? If a water test was done, that means it was purchased by someone else at a prior time. How can it still be "new" any longer?

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He said he bought it brand new from the Taipei boutique. He never specified when he bought it. It is now out of warranty. He has had a water test done previously on it.

Where on this entire thread has he said it is currently new?

V25V · 2 January 2019, 01:00 AM

Quote:

Originally Posted by ragsk

He said he bought it brand new from the Taipei boutique. He never specified when he bought it. It is now out of warranty. He has had a water test done previously on it.

Where on this entire thread has he said it is currently new?

Gotcha. I was under the impression he had bought it recently and now having this issue. Wasn't clear he had the water test performed by APSC himself.

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RolexZen · 2 January 2019, 01:19 AM

Yeah, the timeline isn’t clear. Not sure when the watch was bought or how long ago the water resistance test was performed. We just know he bought it new and had the test performed (by AP?) within the first 2 years. And he doesn’t swim with the watch.

He said he just realized the watch was fogged on the inside. I hope that doesn’t imply that the watch has had condensation for a while, but he didn’t realize it because he just thought the crystal needed to be cleaned.

RolexZen · 2 January 2019, 01:25 AM

Quote:

Originally Posted by exiger77

I only rinse my hands with it. No saunas, swim, dive, bath etc.

This watch?

https://r.tapatalk.com/shareLink?sha...4&share_type=t

Burlington · 2 January 2019, 02:06 AM

Quote:

Originally Posted by RolexZen

This watch?

https://r.tapatalk.com/shareLink?sha...4&share_type=t

Nothing gets past on this place. Great shots by the way OP, assuming it’s the same watch, nice to see it being worn and used.

I assume then the OP means he hasn’t been in the water with it recently which may have directly led to the condensation.

Crucial info really is when the last pressure test was done to confirm the case is watertight. If it’s been exposed to chlorinated water and not washed out that may have caused O-rings to perish over time without being noticed.

APAP · 2 January 2019, 05:14 AM

The exact same thing happened to my CE diver a couple of years back. Please look for my threads and you’ll find it. I’d posted a picture of it as well.

It turned out to be a bad gasket that was replaced under warranty - mine was still under warranty and even got a 2 years extension.

Seems to be a defect with this model. I presume yours is out of warranty?

V25V · 2 January 2019, 05:23 AM

Quote:

Originally Posted by RolexZen

This watch?

https://r.tapatalk.com/shareLink?sha...4&share_type=t

Sent from my iPhone using Tapatalk Pro

Burlington · 2 January 2019, 05:36 AM

Quote:

Originally Posted by APAP

The exact same thing happened to my CE diver a couple of years back. Please look for my threads and you’ll find it. I’d posted a picture of it as well.

It turned out to be a bad gasket that was replaced under warranty - mine was still under warranty and even got a 2 years extension.

Seems to be a defect with this model. I presume yours is out of warranty?

Interesting to see - if AP confirm it’s the same issue then would a defect still be covered outside of warranty.

Goodwill might suggest it should be as a known fault like this might have been dealt with by a product recall.

31 December 2018, 03:10 PM	#2
Burlington "TRF" Member Join Date: Nov 2017 Location: Europe Posts: 5,635	When was the most recent pressure test carried out / watch taken for service ? __________________ “My tastes are simple; I am easily satisfied with the best.” ― Winston S. Churchill

31 December 2018, 03:17 PM	#3
wisguy "TRF" Member Join Date: Apr 2010 Location: Earth Posts: 2,406	That happened to me once with a new JLC Polaris, but I did take it swimming. You sure you didn't get it wet? Went in the steam room or something? I've never seen a watch like that just because. Take it in, pronto. __________________ 5230G / 5146G / 124060 / BB58 / '59 Constellation

1 January 2019, 05:01 AM	#11
V25V 2024 Pledge Member Join Date: Feb 2017 Location: USA Posts: 4,340	Glass fogged??!! Please define brand new and how it was out of warranty yet passed a previous water test? Yes that's moisture inside and needs to be sent to APSC. Sent from my iPhone using Tapatalk Pro

1 January 2019, 11:50 PM	#19
Tomas Eriksson "TRF" Member Join Date: Apr 2015 Location: Stockholm Watch: 15707CE Posts: 1,986	That is moisture, is there any on the backside? Once waterproof doesnt mean forever waterproof. I swim and dive a lot with my ceramic diver and therefore do water resistance service every two years for peace of mind. __________________ State of the union: 5066A,15400ST,15707CE,116610LN,26470OR and a few other…

31 December 2018, 04:10 PM	#5
exiger77 "TRF" Member Join Date: Jun 2013 Location: Equator Posts: 506	I only rinse my hands with it. No saunas, swim, dive, bath etc.

31 December 2018, 11:41 PM	#6
SMD "TRF" Member Join Date: Jan 2013 Real Name: SMD Location: LGA/EWR/ORD Watch: AP/PP Posts: 3,660	Was it purchased from Ap directly (or an AD) or via dealer?

1 January 2019, 01:03 AM	#8
Rachdanon "TRF" Member Join Date: Mar 2012 Location: Singapore Posts: 266	This is baffling....I'd like to hear know what AP has got to say.

1 January 2019, 01:11 AM	#9
wulin "TRF" Member Join Date: Aug 2013 Location: California Watch: PP,AP,Rolex,IWC Posts: 578	That's not good for any watch period. Need to have it fixed before permanent damage is done to the movement!

1 January 2019, 08:07 AM	#13
Ar_Mi "TRF" Member Join Date: Mar 2015 Location: Dubai/Los Angeles Watch: a few Posts: 593	I think you should take it in to the AD and get it fixed regardless, before any stains are formed on the lumed markers and potentially affect the movement in any way. But my question is, did you have both crowns fully screwed down? and was there a sudden temp change your watch right have experienced? Give us an update and let us know what happens. But I hope it will all be alright.

1 January 2019, 11:47 PM	#18
astewartconst "TRF" Member Join Date: Feb 2015 Posts: 453	[QUOTE=wisguy;9217541]That happened to me once with a new JLC Polaris, but I did take it swimming. What did Jaeger do/say? I have a vintage deep sea chrono and it fogged up on me earlier this summer after running it under a sink rinsing the case off. Jaeger gave it a full chrono service no cost to me but didn’t really offer up what the problem was. Sent from my iPhone using Tapatalk

2 January 2019, 01:19 AM	#25
RolexZen "TRF" Member Join Date: Apr 2016 Location: Atlanta Watch: No Rolex Posts: 722	Yeah, the timeline isn’t clear. Not sure when the watch was bought or how long ago the water resistance test was performed. We just know he bought it new and had the test performed (by AP?) within the first 2 years. And he doesn’t swim with the watch. He said he just realized the watch was fogged on the inside. I hope that doesn’t imply that the watch has had condensation for a while, but he didn’t realize it because he just thought the crystal needed to be cleaned.

2 January 2019, 05:14 AM	#28
APAP "TRF" Member Join Date: Jan 2015 Location: Canada Posts: 748	The exact same thing happened to my CE diver a couple of years back. Please look for my threads and you’ll find it. I’d posted a picture of it as well. It turned out to be a bad gasket that was replaced under warranty - mine was still under warranty and even got a 2 years extension. Seems to be a defect with this model. I presume yours is out of warranty?

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