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tom33455 · 17 July 2008, 02:08 PM

the Rolex RSC in NY returned my 1680 (red, metres first) and would not perform service because they couldn't guarantee they'd have the necessary parts. I want to get it serviced, can anyone recommend a trustworthy, competent and reliable alternative?

Gaijin · 17 July 2008, 02:30 PM

The independent Rolex Serivce Center so I hear in San Francisco specializes in working on older Rolex.

Here is a review of thier service with thier phone number. Good luck.

http://local.yahoo.com/info-21353576...-san-francisco

pwrslider · 17 July 2008, 03:02 PM

Check with Tempo...I'm sure he's got some decent contacts in FL!!!

PlatinumMaster08 · 17 July 2008, 03:06 PM

Tom,

Check out Excel Time Service in the Gables. They are top notch. Their in the Alhambra plaza

dotcomakazee · 17 July 2008, 03:23 PM

Quote:

Originally Posted by tom33455

the Rolex RSC in NY returned my 1680 (red, metres first) and would not perform service because they couldn't guarantee they'd have the necessary parts. I want to get it serviced, can anyone recommend a trustworthy, competent and reliable alternative?

Dallas Gold and Silver Exchange. www.dgse.com

they are listed on the NASDAQ.

sleedawg · 17 July 2008, 03:40 PM

Tom,

As KanseiVet mentioned, your best bet is the independent RSC in San Francisco. It's certified by Rolex as one of only two non-Rolex owned service centers recognized by Rolex to do "factory warranty work" and issue "factory service warranties" after a complete service. They provide the same level of high quality service of the factory owned RSC (actually better in my opinion) and is more flexible about what they'll do for you in terms of Rolex "rules."

mike · 17 July 2008, 06:01 PM

TK, The Independents do great work. I've used the one in Chicago and have also heard great things about San Francisco.

pwrslider · 17 July 2008, 06:08 PM

I just took Bluesy to RSC SF this week...I'll let you know how they do! I do know that they have GREAT customer service...and a very helpful staff!

Tools · 18 July 2008, 12:46 AM

Here's another vote for Chicago or San Fran...

It's always worth a phone call.......

DSJ · 18 July 2008, 01:04 AM

There are some independants on this forum too, I recall a respected watchmaker out of Philly I think?

GoldenBear · 18 July 2008, 01:53 AM

I have had several "tune-up's" on mine at the S.F. RSC. They have always done good, fast work.

Tools · 18 July 2008, 02:06 AM

Give a call to some of your area AD's...I'll bet that some of them have a Rolex contracted watchmaker on staff.......

They have to work to Rolex standards and would likely never replace or touch your red dial without consent.......

abuemily · 18 July 2008, 05:36 AM

I'm glad I read this post. I had spoken with the RSC earlier today and they said no problem to a 1680. Then I called back and asked about the RED one, and they said no way, as the dial cannot be replaced in the event anything bad happens. So, I guess I'll send mine off to SF (who said they will do it). I'm going to keep my fingers crossed.

Art161 · 18 July 2008, 06:04 AM

Quote:

Originally Posted by abuemily

I'm glad I read this post. I had spoken with the RSC earlier today and they said no problem to a 1680. Then I called back and asked about the RED one, and they said no way, as the dial cannot be replaced in the event anything bad happens. So, I guess I'll send mine off to SF (who said they will do it). I'm going to keep my fingers crossed.

If you have any questions or issues, I suggest you speak to Ludwig Bernecker, who is the proprietor of the SF RSC. He impresses me as a very straightforward person. He will tell you if he can do what you want, if he can probably do what you want but won't guarantee it, or if he can not do what you want and won't even try it.

mike · 18 July 2008, 07:37 AM

Quote:

Originally Posted by abuemily

I'm glad I read this post. I had spoken with the RSC earlier today and they said no problem to a 1680. Then I called back and asked about the RED one, and they said no way, as the dial cannot be replaced in the event anything bad happens. So, I guess I'll send mine off to SF (who said they will do it). I'm going to keep my fingers crossed.

Yep. The dial falls into the "exotic" catagory. The only replacement available here in the states is a white lumi though a RED lumi dial exists.

BLSampson · 18 July 2008, 08:35 AM

SF worked on my 40 year old 1675. No problems.

GMTJOHNNY · 18 July 2008, 12:22 PM

I can't find a definition of the difference from the 1675, 16750 & the 1680 Red? What is RED about it?

sleedawg · 18 July 2008, 03:34 PM

Quote:

Originally Posted by Art161

If you have any questions or issues, I suggest you speak to Ludwig Bernecker, who is the proprietor of the SF RSC. He impresses me as a very straightforward person. He will tell you if he can do what you want, if he can probably do what you want but won't guarantee it, or if he can not do what you want and won't even try it.

Art,

Ludwig actually retired and left the shop in the hands of Giovanni. Giovanni is just as honest and straightforward as Ludwig. He's an amazing watchmaker (as is the rest of the staff at SF) and always does a great job on my watches.

Steve

Quote:

Originally Posted by GMTJOHNNY

I can't find a definition of the difference from the 1675, 16750 & the 1680 Red? What is RED about it?

1675 and 16750 are GMTs. The 1680 is a late 60s-early 70s Sub-Date w. red lettering "Submariner" on the dial that makes the watch a collectors item.

Art161 · 19 July 2008, 07:49 AM

Quote:

Originally Posted by sleedawg

Art,

Ludwig actually retired and left the shop in the hands of Giovanni. Giovanni is just as honest and straightforward as Ludwig. He's an amazing watchmaker (as is the rest of the staff at SF) and always does a great job on my watches.

Steve

Steve,

Thanks for the update. It will save me from shock the next time I go in!

Art

4000 feet · 12 February 2010, 05:34 PM

My neighbors 1968 Rolex GMT stopped in Dec 2009 and he took it to the ad and they sent it to Rolex Dallas and the watch was completly serviced. New tube and crown. Movement repaired case and band polished. Exactly as is described in the factory service book. Got it back Jan 31st 2010 and is happy. It seams that at least in this case Rolex Dallas will service an older watch if this helps any. He has worn the GMT everyday since new in May 1968. He loves his watch.

Nicko · 12 February 2010, 06:14 PM

Quote:

Originally Posted by abuemily

I'm glad I read this post. I had spoken with the RSC earlier today and they said no problem to a 1680. Then I called back and asked about the RED one, and they said no way, as the dial cannot be replaced in the event anything bad happens. So, I guess I'll send mine off to SF (who said they will do it). I'm going to keep my fingers crossed.

So, you send your watch from Spain to the US for repair? What do you do about customs? I heard it's illegal to import any Rolex into the US....Am I missing something?

Jackxv · 12 February 2010, 07:09 PM

If you sent the watch to USA and declare to Spanish customs it's going out and declare to USA customs it's coming in for repair of vintage watch.

When it comes back you'll have to declare the watch as coming back from repair, you'll have to pay the VAT for repair, courier cost and a little fee to the courier for taking care of customs.

But why not sending it to Geneva or Brussels ?

Jack

TheDude · 12 February 2010, 11:12 PM

My 1680 Red is currently with Bob Ridley. I would highly recommend him. He is located in Dallas.

His work can be found in numerous threads in the tech and vintage sections.

17 July 2008, 02:08 PM	#1
tom33455 "TRF" Member Join Date: Jun 2008 Real Name: TK Location: S. Florida Watch: 16750 Posts: 129	RSC Says No!! the Rolex RSC in NY returned my 1680 (red, metres first) and would not perform service because they couldn't guarantee they'd have the necessary parts. I want to get it serviced, can anyone recommend a trustworthy, competent and reliable alternative?

17 July 2008, 03:02 PM	#3
pwrslider "TRF" Member Join Date: Mar 2008 Real Name: Steve Location: SF BAY AREA CA Watch: 16710 Coke Posts: 3,047	Check with Tempo...I'm sure he's got some decent contacts in FL!!! __________________ Rolex Blue TT Submariner (95) Rolex SS GMT IIc (08) Rolex GMT II 16710 COKE (08 for me..) Rolex Explorer II Blk (91) Breitling SuperOcean Steelfish (07) Panerai 104 & 177ti ( 04/03)

17 July 2008, 06:08 PM	#8
pwrslider "TRF" Member Join Date: Mar 2008 Real Name: Steve Location: SF BAY AREA CA Watch: 16710 Coke Posts: 3,047	I just took Bluesy to RSC SF this week...I'll let you know how they do! I do know that they have GREAT customer service...and a very helpful staff! __________________ Rolex Blue TT Submariner (95) Rolex SS GMT IIc (08) Rolex GMT II 16710 COKE (08 for me..) Rolex Explorer II Blk (91) Breitling SuperOcean Steelfish (07) Panerai 104 & 177ti ( 04/03)

18 July 2008, 12:46 AM	#9
Tools TRF Moderator & 2024 DATE-JUST41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,102	Here's another vote for Chicago or San Fran... It's always worth a phone call....... __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

18 July 2008, 01:04 AM	#10
DSJ "TRF" Member Join Date: Dec 2007 Real Name: David Location: USA Watch: your step! Posts: 7,882	There are some independants on this forum too, I recall a respected watchmaker out of Philly I think? __________________ Rolex. The Rolex of watches. 16570 Expy2 Noir, 116710 GMT Master II, 2552.80 SMP

17 July 2008, 02:30 PM	#2
Gaijin 2024 ROLEX DATEJUST41 Pledge Member Join Date: Feb 2007 Location: Japan Watch: ing your back. Posts: 16,179	The independent Rolex Serivce Center so I hear in San Francisco specializes in working on older Rolex. Here is a review of thier service with thier phone number. Good luck. http://local.yahoo.com/info-21353576...-san-francisco

17 July 2008, 03:06 PM	#4
PlatinumMaster08 "TRF" Member Join Date: Jun 2008 Real Name: Brian Location: MIAMI Watch: Rolex YM Platinum Posts: 8	Tom, Check out Excel Time Service in the Gables. They are top notch. Their in the Alhambra plaza

17 July 2008, 03:40 PM	#6
sleedawg "TRF" Member Join Date: Nov 2007 Location: Nor Cal Posts: 383	Tom, As KanseiVet mentioned, your best bet is the independent RSC in San Francisco. It's certified by Rolex as one of only two non-Rolex owned service centers recognized by Rolex to do "factory warranty work" and issue "factory service warranties" after a complete service. They provide the same level of high quality service of the factory owned RSC (actually better in my opinion) and is more flexible about what they'll do for you in terms of Rolex "rules."

17 July 2008, 06:01 PM	#7
mike "TRF" Member Join Date: Jul 2005 Posts: 22,683	TK, The Independents do great work. I've used the one in Chicago and have also heard great things about San Francisco.

18 July 2008, 01:53 AM	#11
GoldenBear "TRF" Member Join Date: Jun 2007 Location: San Francisco Watch: Submariner Posts: 2,480	I have had several "tune-up's" on mine at the S.F. RSC. They have always done good, fast work. __________________ ____________________________________________ Rolex Blue TT Submariner Rolex SS Submariner Breitling Emergency Mission They are just watches, wear 'em. ____________________________________________

18 July 2008, 02:06 AM	#12
Tools TRF Moderator & 2024 DATE-JUST41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,102	Give a call to some of your area AD's...I'll bet that some of them have a Rolex contracted watchmaker on staff....... They have to work to Rolex standards and would likely never replace or touch your red dial without consent....... __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

18 July 2008, 05:36 AM	#13
abuemily "TRF" Member Join Date: Jul 2008 Real Name: Michael Location: Boston, MA Posts: 5	I'm glad I read this post. I had spoken with the RSC earlier today and they said no problem to a 1680. Then I called back and asked about the RED one, and they said no way, as the dial cannot be replaced in the event anything bad happens. So, I guess I'll send mine off to SF (who said they will do it). I'm going to keep my fingers crossed.

18 July 2008, 08:35 AM	#16
BLSampson "TRF" Member Join Date: Apr 2007 Real Name: Bryan Location: Kansas City, MO Watch: TT Blue Submariner Posts: 930	SF worked on my 40 year old 1675. No problems. __________________ Yoboman "People sleep safely in their beds at night because rough men stand ready to do violence on their behalf."

18 July 2008, 12:22 PM	#17
GMTJOHNNY "TRF" Member Join Date: Dec 2007 Real Name: John Location: LONG ISLAND, NY Watch: 2007 DAY DATE 18KT Posts: 1,378	I can't find a definition of the difference from the 1675, 16750 & the 1680 Red? What is RED about it? __________________ ROLEX DAY DATE 118238 (2007) ROLEX DAY DATE 18238 (1997) ROLEX GMT 16750 PEPSI (1987) ROLEX AIR KING 14000 (1991) ROLEX GMTIIC TT 116713LN (2008)

12 February 2010, 05:34 PM	#20
4000 feet "TRF" Member Join Date: Jan 2010 Location: Northern CA Watch: ROLEX. Posts: 137	My neighbors 1968 Rolex GMT stopped in Dec 2009 and he took it to the ad and they sent it to Rolex Dallas and the watch was completly serviced. New tube and crown. Movement repaired case and band polished. Exactly as is described in the factory service book. Got it back Jan 31st 2010 and is happy. It seams that at least in this case Rolex Dallas will service an older watch if this helps any. He has worn the GMT everyday since new in May 1968. He loves his watch.

12 February 2010, 07:09 PM	#22
Jackxv "TRF" Member Join Date: Dec 2007 Location: Netherlands Posts: 969	Shouldn't be If you sent the watch to USA and declare to Spanish customs it's going out and declare to USA customs it's coming in for repair of vintage watch. When it comes back you'll have to declare the watch as coming back from repair, you'll have to pay the VAT for repair, courier cost and a little fee to the courier for taking care of customs. But why not sending it to Geneva or Brussels ? Jack

12 February 2010, 11:12 PM	#23
TheDude "TRF" Member Join Date: Oct 2007 Location: DC Area, USA Watch: IIc,1680 Red,16660 Posts: 4,488	My 1680 Red is currently with Bob Ridley. I would highly recommend him. He is located in Dallas. His work can be found in numerous threads in the tech and vintage sections.

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