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Old 11 December 2020, 11:27 AM   #1
wheaton26
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Icon8 Rolex logo on clasp of 126711 Rootbeer popped off ...

similar to @chasecup, a piece of my gold clasp came off as well. the rolex logo got caught on a rope and ripped off. luckily it was not lost, but my ad says they will not replace it under warranty because it was deemed an accident. replacement cost is around $1,000 for the whole piece (not whole clasp), but they can't get the part for about 6 months because they already placed their big order for the year. i'm in the bahamas btw. does anyone know if this can be repaired or if i can source the part elsewhere? thanks in advance.







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Old 11 December 2020, 11:31 AM   #2
winst
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I would have thought a good independent jeweller would be able to repair that.
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Old 11 December 2020, 04:12 PM   #3
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This should be covered by warranty. Maybe send it directly to RSC if your AD doesn't want to help.
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Old 12 December 2020, 12:04 AM   #4
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Bummer, yet these things happen. Easy warranty repair.
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Old 12 December 2020, 12:21 AM   #5
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That should be a warranty item all day.


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Old 12 December 2020, 07:54 PM   #6
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RSC will replace for free.
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Old 13 December 2020, 01:40 AM   #7
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Any jeweler can spot weld that quickly and inexpensive.
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Old 22 December 2020, 02:42 AM   #8
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thanks for the replies guys. my ad isn't willing to help which is annoying, but maybe i can send it in directly. i just hate to send the whole watch, when i just need the clasp fixed.
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Old 22 December 2020, 03:11 AM   #9
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I would go to a Indy shop
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Old 22 December 2020, 03:42 AM   #10
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Quote:
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Any jeweler can spot weld that quickly and inexpensive.
Quite correct. A simple job.
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Old 22 December 2020, 04:39 AM   #11
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That is the one thing I dont like about the Rolex 2-tones watches is that the gold is applied by adhesive on the clasp. I would have thought that they would have done a peg with a small spot weld on the underside like they do when they put hour markers on dials. A spot weld along with the adhesive would make it near impossible to pop off IMO.
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Old 22 December 2020, 04:40 AM   #12
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Any jeweler can spot weld that quickly and inexpensive.
Thats the problem, it is only applied with adhesive at the factory. Rolex does not spot weld the gold to the stainless.
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Old 22 December 2020, 03:23 PM   #13
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Damn I did not know Rolex uses adhesive on TT watches. That is crazy to me.

What kind of adhesive do Rolex use to ensure longevity? Adhesive subject to heat and cold over 10+ years this is bound to happen and in this case much prematurely.
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Old 22 December 2020, 03:58 PM   #14
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Damn I did not know Rolex uses adhesive on TT watches. That is crazy to me.

What kind of adhesive do Rolex use to ensure longevity? Adhesive subject to heat and cold over 10+ years this is bound to happen and in this case much prematurely.
Only seen it a few times posted on here but im sure it happens more often in the wild.
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Old 24 December 2020, 05:50 AM   #15
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That is the one thing I dont like about the Rolex 2-tones watches is that the gold is applied by adhesive on the clasp. I would have thought that they would have done a peg with a small spot weld on the underside like they do when they put hour markers on dials. A spot weld along with the adhesive would make it near impossible to pop off IMO.
So the gold strip on the clasp is simply glued on? That's crazy.
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Old 24 December 2020, 07:53 AM   #16
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So the gold strip on the clasp is simply glued on? That's crazy.

Yes, it has been discussed before. Normally it wouldn’t come off, it usually takes a pretty good hit for it to come off
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Old 24 December 2020, 09:10 AM   #17
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Yes, it has been discussed before. Normally it wouldn’t come off, it usually takes a pretty good hit for it to come off
It doesn't seems like there was a pretty good hit in this case (judging by the lack of damage to the gold piece that fell off).
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Old 24 December 2020, 03:02 PM   #18
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It doesn't seems like there was a pretty good hit in this case (judging by the lack of damage to the gold piece that fell off).
I dont know, there are some pretty good scuffs on that flip lock in this pic

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Old 24 December 2020, 11:15 PM   #19
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Sticker police!


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