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Omegaman2650 · 13 April 2021, 09:24 AM

Happy day, sent in my Planet Ocean for repair and found out it needs a new case. Thank goodness they said it was covered under warranty and no cost to me.

Nodzex · 13 April 2021, 09:58 AM

Happy to hear it will be covered.
Just curious, What damage have you had to require the case replacement?

DJ2020 · 13 April 2021, 11:05 AM

Yes me to! What happened?

RW16610 · 13 April 2021, 10:55 PM

Yeah, please share some more details or even pictures if you have them. I'm curious which Planet Ocean model it was, how old, what happened, etc.

DJ2020 · 14 April 2021, 12:07 AM

I occasionally use mine as a hammer!, really curious.

Omegaman2650 · 14 April 2021, 02:16 AM

The dial was off center. Meaning the 12 was not at 12oclock. Some how the crown hole was drilled in wrong place. It should have been at 3oclock, but was at 2:45, meaning the dial was turned to the left as you looked at it. So the factory Said it was a mistake made in manufacture. I was Shocked it passed QC.

Nodzex · 14 April 2021, 08:59 AM

Quote:

Originally Posted by Omegaman2650

The dial was off center. Meaning the 12 was not at 12oclock. Some how the crown hole was drilled in wrong place. It should have been at 3oclock, but was at 2:45, meaning the dial was turned to the left as you looked at it. So the factory Said it was a mistake made in manufacture. I was Shocked it passed QC.

Weird, never seen or heard of that!
Good luck!

Soarer · 15 April 2021, 03:30 PM

Weird indeed!

Sent from my iPhone using Tapatalk

Gazoak · 15 April 2021, 07:51 PM

If it were a Rolex, that fault would probably add value!

RW16610 · 15 April 2021, 10:27 PM

Wow, that's crazy. Either way I'm glad they're making this right for you, as they should. Shocked that got by quality control but I guess it happens.

mmalek1 · 16 April 2021, 01:30 AM

The rare 245 PO. Hello auction bidders. All jokes aside, that’s an interesting flaw. It is definitely not related to loupe overuse. I’m glad they are going to care of it for you, hopefully soon. Do you have any pictures to share?

DJ2020 · 16 April 2021, 02:51 AM

Glad to hear there addressing the issue. Not something you see everyday for sure. Awesome watch to have left the factory like that. Not normal.

13 April 2021, 09:24 AM	#1
Omegaman2650 "TRF" Member Join Date: Mar 2021 Location: USA Posts: 2	Omega Repair. Happy day, sent in my Planet Ocean for repair and found out it needs a new case. Thank goodness they said it was covered under warranty and no cost to me.

13 April 2021, 11:05 AM	#3
DJ2020 "TRF" Member Join Date: Nov 2020 Real Name: Wayne Location: NC Watch: 226570 Posts: 3,478	Yes me to! What happened? __________________ In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club

15 April 2021, 03:30 PM	#8
Soarer "TRF" Member Join Date: Nov 2013 Real Name: Albert Location: Toronto Watch: Submariner LV Posts: 1,077	Weird indeed! Sent from my iPhone using Tapatalk __________________ What you gotta do, you gotta do!

16 April 2021, 01:30 AM	#11
mmalek1 "TRF" Member Join Date: Jun 2007 Real Name: Matt Location: Virginia Watch: This one. Posts: 1,753	The rare 245 PO. Hello auction bidders. All jokes aside, that’s an interesting flaw. It is definitely not related to loupe overuse. I’m glad they are going to care of it for you, hopefully soon. Do you have any pictures to share? __________________ ♛16610LV, ♛116710BLNR, ♛214270, ♛116610LN, ♛216570, ♛116900, ♛16600, ♛116400GV, ΩSpeedmaster Silver Snoopy 45th and 50th, ΩSpeedmaster ST1, ΩCK859, Seiko Alpinist SPB089, Casio Oceanus S100, Ball DM1020

16 April 2021, 02:51 AM	#12
DJ2020 "TRF" Member Join Date: Nov 2020 Real Name: Wayne Location: NC Watch: 226570 Posts: 3,478	Glad to hear there addressing the issue. Not something you see everyday for sure. Awesome watch to have left the factory like that. Not normal. __________________ In the end, it's not the years in your life that count. It's the life in your years. - Abraham Lincoln __________________________________________________ Rolex 226570, Explorer II Club

13 April 2021, 09:58 AM	#2
Nodzex "TRF" Member Join Date: Sep 2018 Location: USA Posts: 650	Happy to hear it will be covered. Just curious, What damage have you had to require the case replacement?

13 April 2021, 10:55 PM	#4
RW16610 2024 Pledge Member Join Date: Apr 2008 Real Name: Rommel Location: Toronto Canada Watch: 116710LN Posts: 8,967	Yeah, please share some more details or even pictures if you have them. I'm curious which Planet Ocean model it was, how old, what happened, etc.

14 April 2021, 02:16 AM	#6
Omegaman2650 "TRF" Member Join Date: Mar 2021 Location: USA Posts: 2	The dial was off center. Meaning the 12 was not at 12oclock. Some how the crown hole was drilled in wrong place. It should have been at 3oclock, but was at 2:45, meaning the dial was turned to the left as you looked at it. So the factory Said it was a mistake made in manufacture. I was Shocked it passed QC.

15 April 2021, 07:51 PM	#9
Gazoak "TRF" Member Join Date: Feb 2020 Location: England Posts: 370	If it were a Rolex, that fault would probably add value!

15 April 2021, 10:27 PM	#10
RW16610 2024 Pledge Member Join Date: Apr 2008 Real Name: Rommel Location: Toronto Canada Watch: 116710LN Posts: 8,967	Wow, that's crazy. Either way I'm glad they're making this right for you, as they should. Shocked that got by quality control but I guess it happens.

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