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VacherObsessive · 22 July 2019, 07:03 PM

My wife bought a 1988 16700 a few months ago which had a Coke bezel on it, which we discovered was the wrong bezel for this reference.

As people here said, it doesn’t really matter. However she started to warm to the Pepsi bezel which is what it would have originally had (or black), so we decided to take it to the RSC in st James and they switched the bezel to a new Pepsi for £55.

We were allowed to keep the Coke bezel and the little tin that the bezel comes with, they provided a new travel pouch and a 2019 hardback brochure. I thought £55 was terrific value, and the watchmaker said to us please come in any time if we want to put the coke back in complimentary if she feels like changing it back, or if she wants a black one as well they’ll put one of those in if she feels like a change in the future. Very good service and very reassuring news

Here she is now with the Pepsi. Wife is happy

faimag · 22 July 2019, 07:51 PM

It's interesting they gave you back the coke! 16700 is my favorite reference, pepsi or black. And RSC rocks, no matter what many people think.

james_turk · 22 July 2019, 08:40 PM

Fair play, customer service at RSC in St James is just top notch. Every technician and staff member I have spoken to have just been the friendliest, politest and most helpful people you could meet.

Stevec14 · 22 July 2019, 09:46 PM

They are terrific in there. Got my Pepsi and black bezels along with jubilee in there.

Andrew NYC · 23 July 2019, 12:17 AM

I have a 16710 that had a Coke insert (original to the watch) but wanted to have a Pepsi insert installed. Received a similar treatment from the NYC RSC. They were pleased to install the blue/red and give me back the Coke in it's plastic case and a new carry/storage pouch. $75 +tax out the door. Couldn't have been easier.

CharlesN · 23 July 2019, 12:35 AM

The London RSC is always outstanding

It’s a real pity that they are going to close in about 4 weeks from now.

The good news is that they will reopen about 9 months later having been fully refurbished.

billfredericks · 23 July 2019, 12:40 AM

Bezel looks sharp! (But that service pouch is the real gem here.)

VacherObsessive · 23 July 2019, 04:56 AM

Quote:

Originally Posted by CharlesN

The London RSC is always outstanding

It’s a real pity that they are going to close in about 4 weeks from now.

The good news is that they will reopen about 9 months later having been fully refurbished.

Yes indeed!

They have my explorer 1 and 2 which are in for a full service before I put them up for sale. I have confidence in their work based on everything positive based on previous reviews. Nothing but good news comes out of st James

zen123 · 23 July 2019, 05:59 AM

May I ask if they did it while you wait or do I have to leave the watch with them for a number of weeks? Oh and was it walk in or did you have to pre-order it?

ttman333 · 23 July 2019, 06:12 AM

Great service from RSC - it's good to hear!

VacherObsessive · 23 July 2019, 06:58 AM

Quote:

Originally Posted by zen123

May I ask if they did it while you wait or do I have to leave the watch with them for a number of weeks? Oh and was it walk in or did you have to pre-order it?

Took 15 minutes while I waited

Walk in, no ordering

zen123 · 23 July 2019, 07:29 AM

Quote:

Originally Posted by VacherObsessive

Took 15 minutes while I waited

Walk in, no ordering

Thanks

Sent from my SM-G973F using Tapatalk

Dsmith1974 · 23 July 2019, 08:33 AM

Quote:

Originally Posted by james_turk

Fair play, customer service at RSC in St James is just top notch. Every technician and staff member I have spoken to have just been the friendliest, politest and most helpful people you could meet.

I concur. It’s an amazing place.

rootbeer7 · 23 July 2019, 08:37 AM

The service there is spot on.

Steerpike999 · 23 July 2019, 08:49 AM

Great Story, Watch looks good w/ Pepsi!

Tools · 23 July 2019, 09:35 AM

looks great!!

Of course, the 16700 never came with red/black so I applaud you for making your watch "correct".

VacherObsessive · 28 July 2019, 02:01 AM

Thanks guys

Subconscious · 28 July 2019, 02:42 AM

Looks terrific! My RSC told me straight up that I ain't getting my old parts back if I were to replace anything

HogwldFLTR · 28 July 2019, 02:55 AM

Great looking watch!! I love to see it as it was intended although I must say there really is nothing wrong with having it as coke if that's what you like. My favorite for mine when I had it was as a black bezeled piece. It looked like it was right in my eye.

22 July 2019, 07:03 PM	#1
VacherObsessive "TRF" Member Join Date: Jul 2014 Location: Uk Posts: 941	Good results at london RSC changing 16700 bezel My wife bought a 1988 16700 a few months ago which had a Coke bezel on it, which we discovered was the wrong bezel for this reference. As people here said, it doesn’t really matter. However she started to warm to the Pepsi bezel which is what it would have originally had (or black), so we decided to take it to the RSC in st James and they switched the bezel to a new Pepsi for £55. We were allowed to keep the Coke bezel and the little tin that the bezel comes with, they provided a new travel pouch and a 2019 hardback brochure. I thought £55 was terrific value, and the watchmaker said to us please come in any time if we want to put the coke back in complimentary if she feels like changing it back, or if she wants a black one as well they’ll put one of those in if she feels like a change in the future. Very good service and very reassuring news Here she is now with the Pepsi. Wife is happy

23 July 2019, 12:17 AM	#5
Andrew NYC 2024 ROLEX DATE-JUST41 Pledge Member Join Date: Jun 2013 Location: NYC Posts: 336	Did the exact same thing last week at the NYC RSC I have a 16710 that had a Coke insert (original to the watch) but wanted to have a Pepsi insert installed. Received a similar treatment from the NYC RSC. They were pleased to install the blue/red and give me back the Coke in it's plastic case and a new carry/storage pouch. $75 +tax out the door. Couldn't have been easier.

23 July 2019, 12:35 AM	#6
CharlesN "TRF" Member Join Date: Oct 2005 Location: The UK Watch: I love them all. Posts: 1,811	The London RSC is always outstanding It’s a real pity that they are going to close in about 4 weeks from now. The good news is that they will reopen about 9 months later having been fully refurbished. __________________ Regards, CharlesN Member of the IWJG.

23 July 2019, 05:59 AM	#9
zen123 "TRF" Member Join Date: Feb 2016 Location: UK Posts: 387	May I ask if they did it while you wait or do I have to leave the watch with them for a number of weeks? Oh and was it walk in or did you have to pre-order it? Last edited by zen123; 23 July 2019 at 06:05 AM.. Reason: Add details

23 July 2019, 08:37 AM	#14
rootbeer7 "TRF" Member Join Date: Jan 2014 Location: london Posts: 5,950	The service there is spot on. __________________ @imrootbeer7

22 July 2019, 07:51 PM	#2
faimag "TRF" Member Join Date: Feb 2016 Location: US, SG, DK, GR Watch: Reverso Posts: 3,069	It's interesting they gave you back the coke! 16700 is my favorite reference, pepsi or black. And RSC rocks, no matter what many people think.

22 July 2019, 08:40 PM	#3
james_turk "TRF" Member Join Date: Aug 2017 Location: Wales Posts: 57	Fair play, customer service at RSC in St James is just top notch. Every technician and staff member I have spoken to have just been the friendliest, politest and most helpful people you could meet.

22 July 2019, 09:46 PM	#4
Stevec14 "TRF" Member Join Date: Nov 2016 Real Name: Steve Location: U.K. Watch: 321, Snoopy 3 Posts: 4,400	They are terrific in there. Got my Pepsi and black bezels along with jubilee in there.

23 July 2019, 12:40 AM	#7
billfredericks 2024 ROLEX DATEJUST41 Pledge Member Join Date: Mar 2019 Real Name: George Location: Massachusetts Watch: Milgauss Posts: 685	Bezel looks sharp! (But that service pouch is the real gem here.)

23 July 2019, 06:12 AM	#10
ttman333 "TRF" Member Join Date: May 2015 Real Name: Roger Location: UK Watch: SeaDweller 43 Posts: 105	Great service from RSC - it's good to hear!

23 July 2019, 08:49 AM	#15
Steerpike999 "TRF" Member Join Date: Dec 2017 Location: Melbourne Watch: A few..... Posts: 910	Great Story, Watch looks good w/ Pepsi!

23 July 2019, 09:35 AM	#16
Tools TRF Moderator & 2024 DATE-JUST41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,039	looks great!! Of course, the 16700 never came with red/black so I applaud you for making your watch "correct". __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

28 July 2019, 02:01 AM	#17
VacherObsessive "TRF" Member Join Date: Jul 2014 Location: Uk Posts: 941	Thanks guys

28 July 2019, 02:42 AM	#18
Subconscious "TRF" Member Join Date: Mar 2018 Real Name: NL Location: Canada Watch: 116610LN Posts: 80	Looks terrific! My RSC told me straight up that I ain't getting my old parts back if I were to replace anything

28 July 2019, 02:55 AM	#19
HogwldFLTR 2024 Pledge Member Join Date: Aug 2012 Real Name: Lee Location: 42.48.45N70.48.48 Watch: What's on my wrist Posts: 33,256	Great looking watch!! I love to see it as it was intended although I must say there really is nothing wrong with having it as coke if that's what you like. My favorite for mine when I had it was as a black bezeled piece. It looked like it was right in my eye. __________________ Troglodyte in residence! https://www.rolexforums.com/showthread.php?t=808599

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